Cherry Tree Care Home

209 Newport Road, Caldicot NP26 4AF
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9.8 81 Reviews
  • Cherry Tree Care Home, Caldicot
In Caldicot's charming town, Cherry Tree stands as a place where residents can truly thrive in this new chapter of their life.

Life at this award-winning nursing, residential, and respite care home is about easing into a gorgeously comfortable and welcoming environment. The dedicated team is passionate about ensuring each resident lives every day to the fullest. They grasp the challenges that come with ageing and value each and every moment both big and small, making sure residents and their loved ones are at the forefront of everything they do.

Moving can feel scary so it's good to keep a few things the same. Cherry Tree warmly welcomes family and friends to pop by at any time, day or night. The kettle will be on ready with fresh pastries or a hearty home-cooked meal. Whether relaxing in the vibrant café or basking in the sun in outdoor spaces, Cherry Tree encourages residents to continue with their passions – they may even discover new ones along the way.
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Care Provided by Cherry Tree Care Home

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1400
  • Self-Funded Nursing Care: £1250 – £1398
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Care: £1400 – £1499

*Please note that weekly fees exclude:
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies
Chiropody
**Please note that the fee payable by the Resident if receiving nursing care will be amended to also add on the NHS Funded Nursing Care (currently in the amount of £193.88 per week) if the Resident is assessed as eligible by the LHB.

These prices are only a guideline, please contact Cherry Tree Care Home to find out the exact price for your requirements.

Contact Cherry Tree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Cherry Tree Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (3)

Visiting

  • Cherry Tree support visits, and understands how important it is to stay connected to friends and family.

Parking

  • Parking is free

Cherry Tree Care Home Reviews (81)

9.8

Cherry Tree Care Home has a Review Score of 9.8 (9.833) out of 10, based on 23 reviews in the last 2 years.
Over all time Cherry Tree Care Home has 81 reviews.

Overall Experience
  • 70
  • 11
  • 0
  • 0
  • 0
Date Published
  • 81
  • 7
  • 10
  • 23
  • 58
Reviewer Connection to Cherry Tree Care Home
  • 31
  • 12
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Pat D (Sister of Resident) published on 24 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cherry Tree Care Home, as soon as you walk in you feel comfortable. Everyone was friendly and very helpful. My sister settled in very quickly and is still very happy. They look after her from morning to next morning really well. She joins in with activities and is very fond of the staff. I feel happy
to leave her there and know that she is looked after and is safe and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Cherry Tree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Cherry Tree Care Home is calculated as follows: ( (231 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 276 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherry Tree Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 Feb 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Anna

Anna Cooper

Job Title: General Manager Joined: 2021

My name is Anna and I am the General Manager at Cherry Tree Care Home. I qualified as a Registered Nurse in 2007 and have had a varied career both working in the NHS and overseas.


I joined Hallmark in 2021 as Deputy Manager before recently taking on the role of General Manager. I am passionate about delivering high standards of care. We cherish our residents and ensure they live life to the full, by providing a wide range of activities. My favourite part of the day is chatting with residents over a cup of tea and biscuits.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Tree Care Home to verify any information. View our terms and conditions. Cherry Tree Care Home has an Enhanced Service - more info.