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Cherry Tree Care Home

209 Newport Road, Caldicot, Monmouthshire NP26 4AF
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Cherry Tree Care Home, Caldicot
Cherry Tree Care Home, Caldicot
Cherry Tree Care Home, Caldicot

Cherry Tree provides a warm, welcoming, and person-centred environment where residents are supported to thrive and enjoy a fulfilling quality of life. The home recognises that moving into care can be a significant life change and works hard to ensure the transition is as comfortable and reassuring as possible for both residents and their families.

The dedicated team demonstrates a strong understanding of the challenges associated with ageing and is committed...  

Care Provided by Cherry Tree Care Home

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,500£1,750 - £1,900
Nursing Care£1,350 - £1,500£1,750 - £1,900
*Please note that weekly fees exclude:
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies
Chiropody

**Please note that the fee payable by the Resident if receiving nursing care will be amended to also add on the NHS Funded Nursing Care , if the Resident is assessed as eligible by the LHB.

Contact Cherry Tree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Agnieszka Lamb(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (3)

Visiting

  • Cherry Tree actively supports residents to maintain meaningful relationships and understands the importance of staying connected with friends and family. Residents are encouraged and supported to receive visits from loved ones, attend family events where possible, and maintain regular contact through telephone calls, video calls, letters, and social media when appropriate. Staff work closely with residents and their families to understand individual preferences and ensure that communication and visits are facilitated in a way that promotes emotional wellbeing, independence, and social inclusion. Visitors are welcomed into the home, and private areas are available to support quality time with family and friends. Feedback from residents and relatives indicates that maintaining these important relationships contributes positively to residents' happiness, sense of belonging, and overall quality of life. The home's approach demonstrates a commitment to person-centred care by recognising the value of family involvement and supporting residents to remain connected to their wider community.

Parking

  • Parking is free

Cherry Tree Care Home Reviews (85)

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9.9

Cherry Tree Care Home has a Review Score of 9.9 (9.863) out of 10, based on 25 reviews in the last 2 years. Over all time Cherry Tree Care Home has 85 reviews.

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Review from F C (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

I have been very impressed with Cherry Tree from day 1. The staff are excellent and I have total confidence in them. The garden is well maintained and a lovely environment for residents on mums first birthday at CT (this month) she was made to feel very special by all the staff. Lovely!

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you for your lovely feedback. We are so pleased that you are happy with the care provided at Cherry Trees and that your mum enjoyed her birthday celebration with us.

Your kind words will be shared with the team.

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Review from J B (Son of Resident) published on 14 May 2026 Submitted via Website
Overall Experience

I find Cherry Tree to be a very good care home. Nicely decorated (just updated too). The staff are excellent, with care giving folk and registered nurses always on hand and helping residents. The rooms are great quality too.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you for taking the time to leave such a thoughtful review.

We're pleased to hear your positive experience at Cherry Tree Care Home, particularly your comments about the environment, recent updates to the home, and the quality of the rooms. It's also encouraging to know that you feel...  

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Review from L T (Granddaughter of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

My grandad stayed at this care home for several months, and we couldn't have asked for better care. The staff were consistently kind, patient, and treated him with genuine respect. They made an effort to get to know him as a person, which really helped him settle in. The home was always clean and well-run, and there were regular activities to keep residents engaged. As a family, we felt reassured knowing he was in such safe and caring hands.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
thank you so much for taking the time to share such kind feedback.

We are truly pleased to hear that your grandad felt well cared for during his stay with us and that you, as a family, felt reassured and supported. It is always our priority to ensure every resident is treated with dignity,...  

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Review from S Z (Relative of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

I have only good words to say about this care home. The management team are cheerful and helpful despite being busy. The atmosphere is very homely and welcoming. The cleanliness is top notch, hats off to the domestic team for always keeping the environment clean and spotless. The care team has always gone above and beyond to make the residents comfortable. Also the kitchen team does amazing job trying to provide freshly prepared meal every single day. Overall, recommended.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you so much for your wonderful feedback and kind recommendation.

We are truly delighted to hear that you feel our home is welcoming, homely, and well cared for. Your lovely comments mean a great deal to the entire team. I am especially pleased to hear your recognition of our domestic team...  

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Review from Heidi U (Regular Volunteer) published on 11 March 2026 Submitted via Postal Card
Overall Experience

We come every week with the children from Dewstow Primary School. It brings so much joy to the children & residents. We are always made to feel welcome.

Reply from Anju KC, Operations Executive at Cherry Tree Care Home

We love having you! The bond between the Dewstow students and our residents is pure magic. It's wonderful to see how much joy these visits bring to both generations. Thank you for being such an important part of our community. You are always welcome!

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Review from H H (Resident / Service User) published on 5 March 2026 Submitted via Postal Card
Overall Experience

I like Cherry Tree, I love it from when I came in. I love staff Pauline and Janice, we been freinds ever since. Domestic team is amazing. Chef is very good - she will cook everything for everybody. Very caring staff. Staff work hard and they feel appreciated. I like appreciation day for staff.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home

Thank you so much for your kind and thoughtful review. Were delighted to hear how much you enjoy Cherry Tree and that youve felt welcomed and comfortable from the moment you arrived. Pauline and Janice will be so pleased to know how much their friendship and support mean to you.

Were also very...  

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Review from R P (Niece of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

My aunt has been at Cherry Tree Care home for a little over 2 years. She has been carefully looked after during this time by all of the staff with dignity and care. Lots of different pastimes, social gatherings and regard for the staff. Its a very comfortable and safe place for my aunt to be in, in her last days our new manager Agnes is fab and very approachable.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home

Thank you very much for sharing such a kind and meaningful review about your aunt's time at Cherry Tree. It is truly touching to hear that she has been cared for with dignity, compassion, and respect over the past two years. Our team is dedicated to ensuring residents feel safe, comfortable, and...  

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Review from M P (Wife of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

Cherry Tree is a very friendly care home. They provide excellent care, staff are great and knowledgeable. The best care home in the area.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home

Thank you so much for your kind words and for taking the time to share your experience of Cherry Tree. We are delighted to hear that you found our home friendly and that our teams care and knowledge made a positive impression. Your feedback means a great deal to our staff, who are truly dedicated...  

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Review from G J (Friend of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

I visit the home each week, I am always made to feel welcome. The team are always available to assist the residents and treat them with respect and compassion. The management team are always available. Lots of activities are going on, the lifestyle team are always introducing new things of interest and relevant to people's abilities.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you so much for taking the time to share your feedback. It truly means a great deal to us.

As General Manager, I'm proud to hear that you feel welcomed during your visits and that our team's commitment to respect, compassion, and availability is evident. Our residents are at the heart of...  

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Review from D M (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

Mum has lived at Cherry Tree for 2 years. The staff are amazing making it truly a home from home. Mum is so much happier and definitely healthier than when she lived on her own. Plenty of activities to keep Mum stimulated. Wish we had arranged for Mum to come to Cherry Tree sooner!

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you so much for your lovely message. Were delighted to hear that your mum has settled in so well and that shes happier and healthier since joining us at Cherry Tree. Thats exactly what we strive fora true home from home where every resident feels comfortable, cared for, and engaged.

Our team...  

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Review from Christine C (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

Cherry Tree is a welcoming and cheerful home from home. It is staffed by a professional and caring team of nurses, carers and ancillary staff who are a pleasure to deal with. They are helpful and kind to the residents and families. The food is of high quality and the homemade cakes are a real treat every day! The rooms are clean and well decorated. I would highly recommend Cherry Tree to anyone.

Reply from Agnes Lamb, General Manager at Cherry Tree Care Home
Thank you so much for your kind and thoughtful words. We're truly delighted to hear that you find Cherry Tree to be a welcoming and cheerful home. Our team takes great pride in providing compassionate care and creating a homely, positive environment for our residents and their families.

Your...  

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Review from H R (Son of Resident) published on 8 August 2025 Submitted via Postal Card
Overall Experience

Management are very diligent. Care support is very caring for all residents.

Reply from Anju KC, Operations Executive at Cherry Tree Care Home

Thank you so much for your kind words. We are so glad to hear that you've had a positive experience with our team. Your feedback is truly appreciated. It is our privilege to look after your mum.

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Review from Rhiannon S (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

The care home staff have delivered excellent care in adapting to my mother's medical needs. She benefits from 24/7 nursing care and has had a GP visit every week. Her health is monitored and there is excellent communication between staff and family. The carers are kind, thorough and hard-working. I just wish there were more of them, as they never stop! They are amazing! They are an example of the best of humanity. The kitchen provides nutritious food with home made sauces and soups. The home is clean and laundry is wonderful. These staff also add another layer of care by giving company and familiarity.

Reply from Anju KC, Operations Executive at Cherry Tree Care Home

Thank you so much for your feedback. It is our pleasure to look after your mum. She is a part of our family. We appreciate your kind words about our staff's dedication, communication, and the quality of our services. Thank you for recognizing their hard work and commitment. Means a lot to the team!

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Review from Susan J (Resident / Service User) published on 31 March 2025 Submitted via Postal Card
Overall Experience

The carers are kind and lovely. They keep me clean and I love my shower and hairwash. They work so hard. They know me and what I like. The nurses check on me and I have a GP visit me in my room. I feel safe. The food is good and they cook my favourite, scampi, for me. I love the coffee machine. I love the cleaners too. They keep my room spotless, but are also my friends. All the staff are kind. Thank you.

Reply from Anju KC, Operations Executive at Cherry Tree Care Home

Thank you so much for your kind words. It is our pleasure to look after you and to ensure your comfort and well being. It is wonderful to hear how much you appreciate everyone.

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Review from Wendy P (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My mother spent the last years of her life at Cherry Tree Care Home from April 2022, until the end of December 2024. She surprised her family by not only fitting into life at Cherry Tree, but being positive and enjoying the company, care and activities. Mum was extremely well looked after and as her needs increased, so the care seamlessly did the same. Staff were with mum at her passing and we cannot thank them enough for their empathetic care. Cherry Tree became a big part of our lives, and with loosing mum, we've also lost our Cherry Tree family. Thank you all so very much for everything.

Reply from Anna Cooper, General Manager at Cherry Tree Care Home

Good afternoon. Thank you so much for your kind words. It was an absolute pleasure to look after your mum and she is deeply missed by us all. You will always be part of our Cherry Tree family and we look forward to your next visit. Kind regards

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Review from J T (Resident / Service User) published on 11 September 2024 Submitted via Postal Card
Overall Experience

Marvellous! It's wonderful here, everyone is so kind and friendly, they can't do enough for me. The food here is excellent too. You can't fault it.

Reply from Agnieszka Melgies, Deputy Manager at Cherry Tree Care Home

Thank you for taking the time to leave the team Cherry Tree with such a lovely feedback.

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Review from R J (Son of Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

Very welcoming staff, my mum has settled in very well to her new environment and everyone has been very accommodating.

Reply from Agnieszka Melgies, Deputy Manager at Cherry Tree Care Home

Thank you for your kind words, they are very much appreciated.

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Review from Malcolm E (Mother-in-law of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience
Cherry Tree is always well-presented and welcoming.

It gives a very good service.

Reply from Agnieszka Melgies, Deputy Manager at Cherry Tree Care Home

Thank you so much for taking time to share you experience at Chery Tree. We are grateful for opportunity to be comforting home for your loved ones.

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Review from J M (Husband of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience

During hot weather sitting in the lovely garden is a treat. The staff even serve afternoon tea while we sit outside.

Reply from Agnieszka Melgies, Deputy Manager at Cherry Tree Care Home

Thank you so much for taking time to share your experience. We are delighted to hear that you experience at Cherry Tree are positive.

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Review from W W (Resident / Service User) published on 23 August 2024 Submitted via Postal Card
Overall Experience
All of the staff are very friendly and soon were calling me by my Christian name.

Being one of the males, made settling a bit difficult. The menu of meals very good.

Reply from Agnieszka Melgies, Deputy Manager at Cherry Tree Care Home

Thank you for your kind words and for taking time to share your experience with us.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 February 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Cherry Tree Care Home.

Upcoming Events

There are no upcoming events for Cherry Tree Care Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Cherry Tree Care Home.

Meet the Team (1)

Agnieszka Lamb
Agnieszka LambJob Title:General ManagerJoined: 2024

I am proud to be the General Manager at Cherry Tree, where we are dedicated to creating a safe, welcoming, and person-centred home for every resident. With over 10 years of experience in the care sector, I am passionate about promoting dignity, compassion, and the highest standards of care.

My journey in social care began with a desire to support older adults and ensure that everyone feels valued, respected, and truly at home. Throughout my career, I have remained committed to improving the quality of life for those we support and creating environments where residents can thrive.

Together with our dedicated team, I work to ensure that every resident receives personalised support tailored to their individual needs, preferences, and wishes. We focus on meaningful engagement, maintaining independence, and building strong relationships with residents and their families.

I believe that excellent care is about more than meeting needs—it is about creating a warm and supportive community where people feel safe, happy, and empowered to live life to the fullest. It is a privilege to lead the team at Cherry Tree and to make a positive difference in the lives of our residents every day.

Frequently Asked Questions about Cherry Tree Care Home

What types of Care is Cherry Tree Care Home registered for?

Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cherry Tree Care Home have?

There are 35 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Cherry Tree Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cherry Tree Care Home to the centre of Caldicot?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Tree Care Home to verify any information. View our terms and conditions. Cherry Tree Care Home has an Enhanced Service -more info.