Warm welcome friendly staff and a happy mum. First Class.Chris P(Son of Resident/Service User)
Warm welcome friendly staff and a happy mum. First Class.Chris P(Son of Resident/Service User)
Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care.
Offering bright and homely living spaces on top of well equipped bedrooms, Parklands is a setting where residents can settle in quickly; with the peace of mind that they have the full support of the team.
From care assistants and nurses, to wellbeing coordinators and...
Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care.
Offering bright and homely living spaces on top of well equipped bedrooms, Parklands is a setting where residents can settle in quickly; with the peace of mind that they have the full support of the team.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents and their loved ones through their care journey. Whether it be the carefully designed menus from the catering team or the personalised activities programme coordinated by the wellbeing team, every aspect of life at the home has been curated to offer a happy and engaging lifestyle.
Priding itself on its family-orientated atmosphere, everyone is treated as family at Parklands with exceptional dedication from the team of warm and welcoming colleagues. The 'Parklands Family' is a special home with kindness at it's heart, where the little moments matter.
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Parklands Care Home has a Review Score of 9.8 (9.767) out of 10, based on 24 reviews in the last 2 years.
Over all time Parklands Care Home has 89 reviews.
My mother has not been in the home very long, but we as a family are very pleased with her care and the home.
My mother has not been in the home very long, but we as a family are very pleased with her care and the home.
Management is always there to help and is friendly.
Management is always there to help and is friendly.
Warm welcome friendly staff and a happy mum. First Class.
Warm welcome friendly staff and a happy mum. First Class.
We were met by a carer to have a lateral flow testing and waited outside for 30 minutes. We were escorted to my mother's room and found a very friendly atmosphere. The room is small so I took home all the unnecessary items to make some room. The 30 minutes visit soon ended and we were informed by...
We were met by a carer to have a lateral flow testing and waited outside for 30 minutes. We were escorted to my mother's room and found a very friendly atmosphere. The room is small so I took home all the unnecessary items to make some room. The 30 minutes visit soon ended and we were informed by friendly staff to leave. Totally happy so far with mams care and covid protection.
It's a lovely home. The nurses are all very nice and they all work very hard and very kind people they are.
It's a lovely home. The nurses are all very nice and they all work very hard and very kind people they are.
My Aunt was admitted during covid and that was difficult. The staff at Parklands Care Home have been kind, caring, fun and a tremendous emotional support to my Aunt.
My Aunt was admitted during covid and that was difficult. The staff at Parklands Care Home have been kind, caring, fun and a tremendous emotional support to my Aunt.
Parkland met Dad's requirement, and it...
Parkland met Dad's requirement, and it represented and gave assurance of continuation of care under the group. I'm pleased with the choice made. Dad isn't as he once was after strokes and hospital stays, but above all else, under the circumstance, he remains very happy and content in his new home. Thank you so much for helping him; it is very much appreciated.
I have felt that the last two years, there has been a turnover of management, there is not enough staff to care for all the residents. Myself, as a daughter, haven't been happy. The way my mother has been treated with her needs, as for my mother's feet. I've asked the last year and a half, but my...
I have felt that the last two years, there has been a turnover of management, there is not enough staff to care for all the residents. Myself, as a daughter, haven't been happy. The way my mother has been treated with her needs, as for my mother's feet. I've asked the last year and a half, but my mother's nails haven't been seen to. There doesn't seem to be any communication with members of staff.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We take any concerns brought to our attention seriously and we are sorry the communication and care provided to your Mother have not been to our expected standards. We want to thank you for...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We take any concerns brought to our attention seriously and we are sorry the communication and care provided to your Mother have not been to our expected standards. We want to thank you for your time engaging with us so that we could resolve all your concerns. We look forward to meeting with you when you next visit.
My general view of the home is excellent. The food and facilities are very good. Staff treat residents with care and dignity. Sometimes not enough staff on duty and residents have them kept waiting for attention.
My general view of the home is excellent. The food and facilities are very good. Staff treat residents with care and dignity. Sometimes not enough staff on duty and residents have them kept waiting for attention.
Under the circumstances, Covid has not been in Parklands due to the staff. The home is very helpful and informative.
Under the circumstances, Covid has not been in Parklands due to the staff. The home is very helpful and informative.
Prior to March 2020 when the national lockdown occurred due to Coronavirus, I visited my sister on a weekly basis. I found her to be happy with the staff and her surroundings. I was also happy and built up a good relationship with all concerned, joining in with the activities provided. However, I...
Prior to March 2020 when the national lockdown occurred due to Coronavirus, I visited my sister on a weekly basis. I found her to be happy with the staff and her surroundings. I was also happy and built up a good relationship with all concerned, joining in with the activities provided. However, I have only seen my sister once since lockdown commenced and that was a garden visit, so therefore I cannot really comment on how things are going on at Parklands Care Home. However, I do phone regularly and am always told that my sister is fine and in good spirits.
Could not be more grateful for the wonderful care that my mum receives from the staff at Parklands. The staff have become mum's family in there during these difficult times something they have embraced and willingly do with great care and genuine dignity. It is a real comfort for our family to...
Could not be more grateful for the wonderful care that my mum receives from the staff at Parklands. The staff have become mum's family in there during these difficult times something they have embraced and willingly do with great care and genuine dignity. It is a real comfort for our family to know that mum is in a caring environment where she is safe, well fed and above all, happy. A big thank you to all at Parklands.
I find the home is generally very good and the staff are all very friendly. Well done to you all, especially at this very trying times. Well done to you all.
I find the home is generally very good and the staff are all very friendly. Well done to you all, especially at this very trying times. Well done to you all.
Care very good as Dad's settled in from day one. The room needs attention and could be a little cleaner. He gets his days but is 90 after all. Laundry needs a better system. The room needs carpet. Overall very good as his care takes priority.
Care very good as Dad's settled in from day one. The room needs attention and could be a little cleaner. He gets his days but is 90 after all. Laundry needs a better system. The room needs carpet. Overall very good as his care takes priority.
Thank you for your review, we value all feedback as this helps us to improve our service where required. During recent months, the levels of cleanliness in our home and infection control practices have been a big priority, and as such, we have maintained high levels of cleanliness throughout....
Thank you for your review, we value all feedback as this helps us to improve our service where required. During recent months, the levels of cleanliness in our home and infection control practices have been a big priority, and as such, we have maintained high levels of cleanliness throughout. Anti-slip vinyl flooring increases the effectiveness of sanitation and cleanliness in bedrooms and is our preferred choice for our residents own rooms. Part of our enhanced infection control practices this has included our laundry and linen management. We aim to return laundry to resident bedrooms within 24 hours, and the effectiveness of this process is greatly improved by individualised, durable labelling to resident items to ensure they can be returned to the correct resident in a timely manner.
The carers work over and above their job to ensure the residents have every care and most of all, they show such a high degree of kindness when some tasks are very hard to cope with.
The carers work over and above their job to ensure the residents have every care and most of all, they show such a high degree of kindness when some tasks are very hard to cope with.
Staff are always courteous and friendly. Provide requirements for my dad when needed.
Staff are always courteous and friendly. Provide requirements for my dad when needed.
The staff are very friendly and extremely helpful.
The staff are very friendly and extremely helpful.
I enjoy my visit to Parklands. Everyone I meet is very friendly and helpful.
I enjoy my visit to Parklands. Everyone I meet is very friendly and helpful.
During my mothers stay, the staff - managers, nurses, carers, all staff, have made mams transition into care as easy as possible. There have been some times when the staff have shown compassion, care and patience above and beyond. Thank you.
During my mothers stay, the staff - managers, nurses, carers, all staff, have made mams transition into care as easy as possible. There have been some times when the staff have shown compassion, care and patience above and beyond. Thank you.
It is about 18 months since my sister came to Parklands, very infirm and quite miserable, non-cooperative. Since then she has, with encouragement, physically and mentall much improved and enjoys the activities etc. provided. I must congraulate the excursions organised and the effort made to make...
It is about 18 months since my sister came to Parklands, very infirm and quite miserable, non-cooperative. Since then she has, with encouragement, physically and mentall much improved and enjoys the activities etc. provided. I must congraulate the excursions organised and the effort made to make very often. Thank to for this.
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The community singing group of Parklands Care Home in Caerphilly, was joined by a host of special visitors on Thursday 26th March as Rhian Bowen-Davies, Older People’s Commissioner for Wales,...
Colleagues and community members at Parklands Care Home in Bedwas, Caerphilly, have experienced a heart-warming moment after a recent singing group brought together two couples who have since formed a...
Residents at Parklands Care Home in Bedwas, South Wales, are enjoying a heartwarming love story straight out of a classic romance. Billy and Dawn Owen, a married couple originally from...
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