Parklands Care Home

Newport Road, Bedwas, Caerphilly CF83 8AA
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9.8 85 Reviews
  • Parklands Care Home, Caerphilly
Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care.

Offering bright and homely living spaces on top of well equipped bedrooms, Parklands is a setting where residents can settle in quickly; with the peace of mind that they have the full support of the team.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents and their loved ones through their care journey. Whether it be the carefully designed menus from the catering team or the personalised activities programme coordinated by the wellbeing team, every aspect of life at the home has been curated to offer a happy and engaging lifestyle.

Priding itself on its family-orientated atmosphere, everyone is treated as family at Parklands with exceptional dedication from the team of warm and welcoming colleagues. The 'Parklands Family' is a special home with kindness at it's heart, where the little moments matter.
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Care Provided by Parklands Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1376
  • Self-Funded Nursing Care: from £1607
  • RESPITE Self-Funded Residential Care: from £1514
  • RESPITE Self-Funded Nursing Care: from £1768

These prices are only a guideline, please contact Parklands Care Home to find out the exact price for your requirements.

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amy Campbell (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (38)

Parklands Care Home Reviews (85)

9.8

Parklands Care Home has a Review Score of 9.8 (9.755) out of 10, based on 23 reviews in the last 2 years.
Over all time Parklands Care Home has 85 reviews.

Overall Experience
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  • 21
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Date Published
  • 85
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Reviewer Connection to Parklands Care Home
  • 21
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Total of 85, showing 21-40
Review from M D (Granddaughter of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother had her 90th birthday. The staff at the home went above and beyond to make the day special for her. They held a birthday party with a singer and everyone got involved with singing and dancing. It was a lovely atmosphere and we were made to feel welcome.
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Review from S T (Granddaughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my grandmother's 90th birthday and the home decorated the lounge and his bedroom. They organised a party with entertainment, the staff made the party - dancing and singing. They made a lovely buffet for all to enjoy.
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Review from Mary D (Wife of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's stroke and subsequent need for a care home placement came as a shock to him and the whole family - a daunting experience.
However, since being at Parklands, my husband has received the best care and attention from all staff. They have taken the time to get to know him personally and then
know how best to deal with any issues that might arise. They engage with him socially whilst performing their relevant care duties.
As for myself and my family, we couldn't have been made to feel more welcome. The staff obviously have the experience to understand the pressure this situation puts on loved ones. They have got to know us by name and socialise with us whilst we're there besides checking our needs too.
Every member of staff that we have encountered has helped us through any difficult situations that have arisen and even gone beyond their duties to add that little touch.
No one wants a care home for a loved one, but we are glad we chose Parklands, Bedwas.
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Review from J T (Granddaughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home. The staff are lovely and my grandmother is so happy here. The care that she receives is outstanding. As a family we couldn’t be happier with how well she is treated. I highly recommend.
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Review from J G (Granddaughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so happy and relieved with the way that my lovey nan is treated here. Everyone is so kind and helpful when we visit. My nan has dementia but I really feel she is thriving since arriving here. I really appreciate the staff here, and it's lovely to see how well they treat and adore my nan. My only
wish is that her room was bigger as we have such a big family to cram in when we visit.
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Review from Karen G (Daughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only wish my mum had a bigger room as we are such a big family and would be nice for us to all see her, but my mum is thriving since being here. All the staff are wonderful to my mum.
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Review from Andrew S (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very good and deal with situations quickly and professionally. Overall a very good service. Management are very responsive and professional.
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Review from Stephen L (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied my mother is very happy here and extremely well looked after by the caring dedicated staff.
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Review from Kelvin S (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service was provided for my mother.
All the staff and management are professional and friendly. Facilities activities security and activities are excellent. My mother interacts with staff and enjoys the activities
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Review from Julie P (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been really happy and made extremely welcome. She relocated to a different country but loves it here. The staff are all respectful and kind. They go out of their way to ensure she is comfortable. Whatever her needs are they are catered for. So pleased. I would recommend this care home 100%.
Thank you.
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Review from A B (Son of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Always happy to answer any questions.
Mam always clean and tidy and looks relaxed.
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Review from Kaye D (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always someone on hand if you need anything. My dad is having good care at Parklands.
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Review from Linda W (Daughter of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before Mum was admitted to Parklands she was very poorly. At one time she was prescribed end-of-life medication. Fast forward 5 months and Mum has improved greatly. As a family we cannot thank Parklands enough for giving Mum a new lease of life.
What a lovely team the manager has, nothing is too much
trouble for them.
Once again we will be forever grateful for this excellent care Mum is receiving at Parklands.
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Review from Ken M (Nephew of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt, for whom I am responsible, has been in Parklands for about 2 1/2 years. I visit regularly and she always speaks well of her care and of the staff and the food. Last week Parklands held a 90th birthday party for her. They invited an entertainer and laid on food. All the residents came and my
aunt's friends were invited. She really enjoyed the day, as did everyone else. I think the Parklands team do a great job.
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Review from Karen G (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank all the staff at Parklands Care Home enough. Since my mum came here, she has had a new lease of life and is looking fantastic, every member of staff is like on big family and that's what I love about this care home, you can tell they truly care. I just wish her room was bigger so I could
sleep over.
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Review from James G (Grandson of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't praise everyone enough who work here. Very professional in what they do. They've been absolutely brilliant with my nan. Always make you feel welcome here.
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Review from Sharon C (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has not been in the home very long, but we as a family are very pleased with her care and the home.
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Review from Philip J (Mother of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home.
Care is second to none.
All staff friendly and polite.
Management is always there to help and is friendly.
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Review from Chris P (Son of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome friendly staff and a happy mum. First Class.
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Review from A S (Daughter of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were met by a carer to have a lateral flow testing and waited outside for 30 minutes. We were escorted to my mother's room and found a very friendly atmosphere. The room is small so I took home all the unnecessary items to make some room. The 30 minutes visit soon ended and we were informed by friendly
staff to leave. Totally happy so far with mams care and covid protection.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Parklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Parklands Care Home is calculated as follows: ( (217 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 274 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parklands Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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