Parklands Care Home

Newport Road, Bedwas, Caerphilly CF83 8AA
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9.8 85 Reviews
  • Parklands Care Home, Caerphilly
Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care.

Offering bright and homely living spaces on top of well equipped bedrooms, Parklands is a setting where residents can settle in quickly; with the peace of mind that they have the full support of the team.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents and their loved ones through their care journey. Whether it be the carefully designed menus from the catering team or the personalised activities programme coordinated by the wellbeing team, every aspect of life at the home has been curated to offer a happy and engaging lifestyle.

Priding itself on its family-orientated atmosphere, everyone is treated as family at Parklands with exceptional dedication from the team of warm and welcoming colleagues. The 'Parklands Family' is a special home with kindness at it's heart, where the little moments matter.
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Care Provided by Parklands Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1376
  • Self-Funded Nursing Care: from £1607
  • RESPITE Self-Funded Residential Care: from £1514
  • RESPITE Self-Funded Nursing Care: from £1768

These prices are only a guideline, please contact Parklands Care Home to find out the exact price for your requirements.

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amy Campbell (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (38)

Parklands Care Home Reviews (85)

9.8

Parklands Care Home has a Review Score of 9.8 (9.755) out of 10, based on 23 reviews in the last 2 years.
Over all time Parklands Care Home has 85 reviews.

Overall Experience
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Date Published
  • 85
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Reviewer Connection to Parklands Care Home
  • 21
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Total of 85, showing 61-80
Review from P F (Son of Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parklands Provide a good standard f care and support and the staff are friendly and easy to talk to.
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Review from J P (Niece of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my auntie regularly and have always found the staff extremely helpful.
They always try to involve my auntie with activities although she is not able with her condition.
The food looks presentable. Her room is lovely. All good.
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Review from B L (Resident) assisted by family/friend published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am trying to adapt to my new surroundings as there is no place like home. I have found the transition difficult. All the staff are very caring and do their utmost to cater for my needs. I am finding difficulty in sleeping. I enjoy the food most of the time. It would be nice to have a resident who
had the same mental capacity as myself so that I can converse with.
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Review from T J (Husband of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is now a good management team at Parklands.
The residents seem a lot happier and take part in the activities, enjoying themselves singing and joining in with everything.
It's nice to know if you have a problem, in my case my wife, don't be afraid, speak to the home manager or nurse.
My wife
has been ill 17 years on her next birthday and I'm glad to say my sons and family know my wife is well looked after at Parklands.
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Review from H F (Daughter-in-law of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff really caring and understanding to everyone's needs, they are always smiling and seem to really enjoy the work they do for the elderly. The management are really easy to talk to and you don't feel that nothing is too much for them. I have seen a vast change in my Mother-in-law, she
is happy and always smiling and well looked after. Thank you to all at Parklands.
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Review from Sylvia R (Respite Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband enjoyed himself and was well looked after. We hope that he can be in for respite next year for me to have more time off.


Thank you to all the staff at Parklands Care Centre.

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Review from Muriel B (Resident) published on 9 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been here since May 2016 and I have no complaints what so ever regarding treatment staff, can’t find anything fault. I’m happier here than I would be at home because I know I couldn’t cope at home and staff help me to continue to be as independent as possible.
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Review from Sian H (Granddaughter of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always feel really welcome here when visiting my Nan. I personally feel that she is looked after extremely well.
the staff are very friendly and are always busy, running about looking after the residents. Nothing is too much trouble.
Food always looks and smells lovely. I am really happy with the
service here.
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Review from John S (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother had been a resident at Parklands for approximately 18 months during 2015 - 2017. Throughout her stay, she was treated with respect, kindness and in a dignified manner. The staff soon became aware of her likes, dislikes etc and tailored her care to match her needs. Well done!


The building

fabric (rooms, common areas, toilets etc) are very well maintained, decorated and safe, together with the garden provided a comfortable environment for both residents and staff. Entertainment was varied and the staff worked hard. Food good. Whilst our mother's care was excellent, this was as a result of the dedication of the staff. It was very evident that more staff are required.
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Review from Donna H (Sister of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the overall service. The staff are amazing, very committed to service users care and are respectful and helpful.
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Review from P H (Aunt of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely professional and happy environment at Parklands. Staff are very welcoming and nothing seems to be too much trouble. I am very confident that my much-loved niece is being very well looked after.
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Review from Ronald J (Son of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this an excellent care home - pleasant staff and nice surroundings.
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Review from Rebecca J (Sister of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so happy we found Parklands! Couldn't wish for a better home for my sister - the staff are amazing, truly lovely people and the building/rooms are very pleasant and make for a really homely feel. Thank you Parklands!
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Review from Kelvin W (Son of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good. I find the staff very good and very helpful.
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Review from Jayne W (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of my mother, we are very impressed with the standard of care and attention that mum has given. The staff are very accommodating and sympathetic to my mother's need. The cleanliness and comfort of the home is excellent. The activities provided for the residents is of a high standard enabling
the residents to socialise and become proactive. The hairdresser that attends the home on a weekly basis is excellent and the residents look forward to seeing her and having her hair done.
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Review from Nicola D (Daughter of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having moved our mother from an excellent residential home, I don't think a nursing home would ever match up to the kindness, quality and care which we have now found here at Parklands Care Centre. The food is excellent, the whole establishment is clean without feeling sterile- a real home feeling.
Nothing is a problem for any of the friendly, professional staff looking after the residents. I can go home with the knowledge my mother is in a safe and comfortable environment.
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Review from Jean W (Wife of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband initially stayed at Parklands Care Centre for occasional weeks while I had some respite and was so pleased with the care he received that when the time came for him to be cared for permanently in a care home, there were no other care homes that I would have wanted him to go to. Because I
visit practically every day I can see how very caring and kind all the staff are. I am very pleased that every weekday afternoon there are activities in which the residents that are able can participate in order to keep them motivated. It's a joy to see the smiles on their faces when they join in the keep fit, quizzes, concerts and bingo etc and I am made welcome and able to join in as well. The home and the rooms are always clean and tidy. The food is absolutely fabulous even though my husband is on pureed food. It's always very tasty I can go home and have peace of mind that he is being looked after so well.
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Review from Paul R (Son of Resident) published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parklands Care Centre is very homely, staff are amazing, so is management. Food is very good. Decor is really upmarket, I would highly recommend Parklands Care Centre as my dad staying is at Parklands and it ticks all the boxes for us as a family. Nothing is too much trouble for the staff. Very happy
with Parklands Care Centre.
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Review from Kay O (Resident) assisted by family/friend published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A different system should be put in place to prevent items of clothing going missing even though they are properly labelled, individual bags should be issued. The cleaning of individuals wheelchairs should be prioritised as the presence of old food etc could become a health and safety issue. Similarly,
lounge chairs should be regularly cleaned. Bathing and showering are not taking place on a regular basis and the excuse always seems to be that the carers are always too busy. This is not acceptable.
Reply from HC-One, Careline Team at Parklands Care HomeThank you for taking the time to give us your valuable feedback. We are pleased that you would recommend the home to others and have given us positive feedback overall. In relation to the areas that are not working so well I’m pleased that we have already had the opportunity to meet to discuss these in detail and have agreed the improvements needed.
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Review from Wayne L (Son-in-law of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law was a resident a few years ago and now it's my mother in law. The home has improved its standards even though it was good when my father in law was here. The staff are brilliant and the home is great.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Parklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Parklands Care Home is calculated as follows: ( (217 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 274 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parklands Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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