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Parklands Care Home

Newport Road, Bedwas, Caerphilly CF83 8AA
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Warm welcome friendly staff and a happy mum. First Class.Chris P(Son of Resident/Service User)
Parklands Care Home, Caerphilly
Parklands Care Home, Caerphilly
Parklands Care Home, Caerphilly

Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care.

Offering bright and homely living spaces on top of well equipped bedrooms, Parklands is a setting where residents can settle in quickly; with the peace of mind that they have the full support of the team.

From care assistants and nurses, to wellbeing coordinators and...  

Care Provided by Parklands Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Nursing CareFrom £1,607From £1,768

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Amy Campbell (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (38)

Parklands Care Home Reviews (89)

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9.8

Parklands Care Home has a Review Score of 9.8 (9.785) out of 10, based on 26 reviews in the last 2 years. Over all time Parklands Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Margaret W (Resident / Service User) published on 9 November 2018 Submitted via Postal Card
Overall Experience
Someone should answer buzzer to see if alright, could be an emergency like a fall.

Realise difficulty with staff shortage.

Reply from Clare Sheehan, Careline Advisor at Parklands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. This historic concern has been addressed with the Resident concern and reassurance given that measures have been put in place. Parklands is in the process of acquiring a call bell management...  

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Review from John M (Regular Volunteer) published on 1 November 2018 Submitted via Postal Card
Overall Experience
My experience of Parklands has been positive. I've found staff to be pleasant and helpful and the facilities of the home suitable for the comfort of residents.
With regard to "activities" and "value for money". I am not able to comment.

Generally, the Parklands home appears to offer a good service.

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Review from Elizabeth P (Daughter-in-law of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience
My experience has been a very positive one.
All our questions and concerns have been addressed with patience and helpfulness.

The carers work tirelessly for the overall wellbeing of the residents. We feel very happy that our loved one is here.

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Review from Martin H (Son of Resident) published on 3 October 2018 Submitted via Postal Card
Overall Experience

Very welcoming and helpful. Clean and fresh. The staff have a good personal relationship with Mum. Management are also very helpful and polite in all situations. I would recommend this care home.

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Review from P F (Son of Resident) published on 28 September 2018 Submitted via Postal Card
Overall Experience

Parklands Provide a good standard f care and support and the staff are friendly and easy to talk to.

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Review from J P (Niece of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience
I visit my auntie regularly and have always found the staff extremely helpful.
They always try to involve my auntie with activities although she is not able with her condition.

The food looks presentable. Her room is lovely. All good.

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Review from B L (Resident / Service User) published on 19 July 2018 Submitted via Postal Card
Overall Experience

I am trying to adapt to my new surroundings as there is no place like home. I have found the transition difficult. All the staff are very caring and do their utmost to cater for my needs. I am finding difficulty in sleeping. I enjoy the food most of the time. It would be nice to have a resident who had the same mental capacity as myself so that I can converse with.

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Review from T J (Husband of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience
There is now a good management team at Parklands.
The residents seem a lot happier and take part in the activities, enjoying themselves singing and joining in with everything.
It's nice to know if you have a problem, in my case my wife, don't be afraid, speak to the home manager or nurse.

My wife has been ill 17 years on her next birthday and I'm glad to say my sons and family know my wife is well looked after at Parklands.

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Review from H F (Daughter-in-law of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

I find the staff really caring and understanding to everyone's needs, they are always smiling and seem to really enjoy the work they do for the elderly. The management are really easy to talk to and you don't feel that nothing is too much for them. I have seen a vast change in my Mother-in-law, she is happy and always smiling and well looked after. Thank you to all at Parklands.

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Review from Sylvia R (Respite Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

My husband enjoyed himself and was well looked after. We hope that he can be in for respite next year for me to have more time off.

Thank you to all the staff at Parklands Care Centre.

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Review from Muriel B (Resident / Service User) published on 9 November 2017 Submitted via Website
Overall Experience

I have been here since May 2016 and I have no complaints what so ever regarding treatment staff, can’t find anything fault. I’m happier here than I would be at home because I know I couldn’t cope at home and staff help me to continue to be as independent as possible.

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Review from Sian H (Granddaughter of Resident) published on 5 May 2017 Submitted via Postal Card
Overall Experience
Always feel really welcome here when visiting my Nan. I personally feel that she is looked after extremely well.
the staff are very friendly and are always busy, running about looking after the residents. Nothing is too much trouble.

Food always looks and smells lovely. I am really happy with the service here.

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Review from John S (Son of Resident) published on 11 April 2017 Submitted via Postal Card
Overall Experience

Our mother had been a resident at Parklands for approximately 18 months during 2015 - 2017. Throughout her stay, she was treated with respect, kindness and in a dignified manner. The staff soon became aware of her likes, dislikes etc and tailored her care to match her needs. Well done!

The building fabric (rooms, common areas, toilets etc) are very well maintained, decorated and safe, together with the garden provided a comfortable environment for both residents and staff. Entertainment was varied and the staff worked hard. Food good. Whilst our mother's care was excellent, this was as a result of the dedication of the staff. It was very evident that more staff are required.

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Review from Donna H (Sister of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience

Very pleased with the overall service. The staff are amazing, very committed to service users care and are respectful and helpful.

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Review from P H (Aunt of Resident) published on 29 March 2017 Submitted via Postal Card
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An extremely professional and happy environment at Parklands. Staff are very welcoming and nothing seems to be too much trouble. I am very confident that my much-loved niece is being very well looked after.

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Review from Ronald J (Son of Resident) published on 29 March 2017 Submitted via Postal Card
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I have found this an excellent care home - pleasant staff and nice surroundings.

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Review from Rebecca J (Sister of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

We are so happy we found Parklands! Couldn't wish for a better home for my sister - the staff are amazing, truly lovely people and the building/rooms are very pleasant and make for a really homely feel. Thank you Parklands!

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Review from Kelvin W (Son of Resident) published on 10 March 2017 Submitted via Postal Card
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The home is very good. I find the staff very good and very helpful.

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Review from Jayne W (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card
Overall Experience

On behalf of my mother, we are very impressed with the standard of care and attention that mum has given. The staff are very accommodating and sympathetic to my mother's need. The cleanliness and comfort of the home is excellent. The activities provided for the residents is of a high standard enabling the residents to socialise and become proactive. The hairdresser that attends the home on a weekly basis is excellent and the residents look forward to seeing her and having her hair done.

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Review from Nicola D (Daughter of Resident) published on 22 November 2016 Submitted via Postal Card
Overall Experience

Having moved our mother from an excellent residential home, I don't think a nursing home would ever match up to the kindness, quality and care which we have now found here at Parklands Care Centre. The food is excellent, the whole establishment is clean without feeling sterile- a real home feeling. Nothing is a problem for any of the friendly, professional staff looking after the residents. I can go home with the knowledge my mother is in a safe and comfortable environment.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 05 May 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (28) & Events (0)

News
  • 02 Apr 2026

    The community singing group of Parklands Care Home in Caerphilly, was joined by a host of special visitors on Thursday 26th March as Rhian Bowen-Davies, Older People’s Commissioner for Wales,...

  • 26 Feb 2026

    Colleagues and community members at Parklands Care Home in Bedwas, Caerphilly, have experienced a heart-warming moment after a recent singing group brought together two couples who have since formed a...

  • 12 Feb 2026

    Residents at Parklands Care Home in Bedwas, South Wales, are enjoying a heartwarming love story straight out of a classic romance. Billy and Dawn Owen, a married couple originally from...

Upcoming Events

There are no upcoming events for Parklands Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Parklands Care Home.

Meet the Team (0)

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