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- Whim Hall Care Centre care home







Whim Hall Care Centre is an 18th Century Manor House that was built by the Duke of Argyll and is set amidst 20 acres of striking country woodland in the Scottish Borders.
The care home has two separate units. Tweed Unit meets the needs of 22 elderly residents with dementia and Whim is a residential unit.
The introduction of themed corridors and 'doll therapy' aids the sensory stimulation of those residents in...
Care Provided by Whim Hall Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Whim Hall Care Centre for full pricing details and T&Cs.
Contact Whim Hall Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- St Philips Care Group
- Private Owned
Person in charge
- Lorna Gordon(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1993
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Visiting
- Visiting welcomed any time out with meal times.
Parking
- Car park is on your Left as you approach the building. Alternative parking is available by driving round the Pond at the front of Whim Hall parking to the right.
Whim Hall Care Centre Reviews (25)
Whim Hall Care Centre has a Review Score of 8.9 (8.948) out of 10, based on 9 reviews in the last 2 years.
Over all time Whim Hall Care Centre has 25 reviews.
Our family are delighted with the excellent care of my father in law since admission last summer . The Staff are extremely welcoming friendly and attentive and my father in law is very happy and settled in Whim Hall. He has a lovely homely room , enjoys the activities, food and company of others . The Home is always clean , tidy and nicely decorated . Such a lovely homely setting in the country which has been an excellent choice .
Glad to hear that your father in law has settled in and is enjoying life at Whim Hall with all the activities and company of his peers.
My Aunt has been in Whim Hall Care Home for over 5 years and I would like to thank the Staff and Management for the care that was provided for my Aunt. Staff were always approachable. Nothing was too much trouble and anything that was asked of the Carers was promptly attended to. My Aunt was treated with respect and dignity at all times and she was always at ease when Staff were interacting with her. She enjoyed the musical entertainment, church services and visits from Holly the dog. I was always welcomed when I visited and informed of how my Aunt was getting on, as things were not always easy due to her condition. Visiting was always a pleasure and cups of tea readily available. Thank you everyone at Whim Hall.
Thank you for such a positive review, it is always a pleasure for staff when they get to interact with families.
My family and I reside overseas and we are my brother's only relatives. While he has excellent friends who have supported him with his dementia journey, Whim has been his rescue. We visited during the month of November and whilst my brother had only been living there for 6 weeks, his friends noted a change in his well being. He is enjoying the engagement with staff members, he remarks on the food as being very good and plenty of it. He loves that his clothes return washed to him every day. Whilst he is unhappy with his medical condition he says he feels happy at Whim and feels he is being well cared for. On my visits to Whim I could witness some very lovely caring being offered to other residents. Aged care is not an easy job and in many ways under appreciated, I hope the staff at Whim know we fully appreciate their high level of professionalism.
So glad to hear that your brother has settled well into his life at Whim Hall and is enjoying the experience, which can be slightly overwhelming when new to a care environment. Hoping your visit has reassured you that the team and myself ensure best practice and well being are foremost for all our residents. Thank you for taking the time to write such a positive review.
My Aunt has been a resident at the Whim Hall since 2020 unfortunately she was put in there due to the covid pandemic as there was no other place due to the pandemic . Our family are open minded so we hoped that her stay would be comfortable and pleasant . As time went on we found this to be a totally different senario although the staff then were able to supply entertainment and communication to the residents this changed over a peiod of time as staff left , after continuous visits we found residents being left in chairs with no one around , lack of staff to answer the door and a couldnt care attitude when residents became upset . The lack of one to one support is non existant and we witnessed a resident leaving through a alarmed door onto a snow laden staircase and it took 20 mins for staff to become aware of this incident . The encouragement of keeping up fluids due to the heat in the place is sorely lacking and the staff try their best . The place should be closed.
The staff are brilliant at dealing with her being able to calm her and restore her to normality.
More than happy with her care.
Thank you for sharing your experience of Whim Hall, recognising the team efforts is greatly appreciated and helps achieve a high staff morale.
Mum is really happy in this care home. Staff are very good with the residents and friendly to visitors. The room and common areas all smell clean and fresh, mum's personal care is good and mum enjoys the food provided. We checked out care homes in our area before placing mum here, and we're happy that we have made the right choice and that mum is being well cared for.
Thank you for taking the time to write a positive review, we appreciate all feedback., this is good for staff morale and contributes to our happy, caring environment.
They have a great partnership with the GP's and treatment has been quick when GP has been needed.
A fabulous team - keep up the excellent care.
My mum has been a resident in Whim Hall since January 2023. I am pleased to say the standard of care my mum has received is excellent. The staff, including the manager, go above and beyond what's expected of them. I have personally experienced this. I got married last year and the manager assisted my mum to my wedding on her day off.
The atmosphere in the home is always positive, happy and supportive. My mother likes the activities, particularly the parties! Whenever I see my mother she reports that she is happy and enjoying herself, and I enjoy my visits. I always leave with a smile on my face. The staff are obviously motivated to maintain the positive and supportive environment and work hard at doing so.
Thank you so much for your positive review, it is always good for moral knowing we are making a difference.
I’m ashamed that Whim Hall is still receiving more people to live there. It lacks direction from the management, the knowledge to simply care for a person with dignity and compassion. My father-in-law was stripped of his dignity and the will to live. We had no choice but to removed him from there, but sadly he has died since. Whim Hall is a disgrace.
We understand the importance of dignity and respect in caring for our residents, and we take any concerns regarding this matter very seriously. We always investigate any shortcomings in...
I don’t know where to begin, Whim Hall has been and was my uncle's home for the last months of his life, his intentions were always to go home as he was only a resident awaiting a package of care. The staff went the extra mile for him and also myself on a number of occasions. My uncle shall we say was a character and was set in his ways, he was immaculate on every occasion I visited and I add my visits were never booked so no prep was ever done for me coming, his room was always immaculate. I want to say a huge thanks to two ladies in particular, the compassion you showed I will never forget.
The manager and her great team are always available to speak to us about our Dad and they take a genuine interest in his wellbeing.
Our Dad has come on leaps and bounds since taking up residence at Whim Hall and has started eating well again, as well as taking regular exercise.
As such he appears much happier and more like his old self. We are very pleased with the move.
Thank you very much for your kind comments. At Whim Hall we are delighted and honoured to care for your Dad.
Mum arrived in Whim Hall in November 2022. She seems content and well looked after. I know she can be awful at times, but staff take it in their stride and smile.
I had the most wonderful Christmas ever in my lifetime. We were made to feel special individually. I enjoyed my Christmas dinner, we were given too much to eat. The entertainment was first class, including a visit from Father Christmas and our families were invited too. The care and attention are first class, nothing is too much trouble. I feel truly blessed to have been given a place here to end my life.
Thank you for your lovely comments. We hope you very much enjoy your stay with us.
I have been very well looked after her and if I did not have a home with a husband in it, I would be more than happy to remain here.
We were anxious about my mum having to move to a care home due to no care being available. Our worries have been alleviated at Whim Hall Care Centre. My mum (and our whole family) have been welcomed warmly by all staff at the Care Centre. We are always included in social events here and can visit at times that suit us. My mum eats well here and is well cared for. She enjoys group/craft activities and regular entertainment. Whim Hall is a home away from home. My mum's room is comfortable and peaceful.
We found all staff to be kind and caring. Everyone kept us well-informed on her care. Thank you to all members of staff for their excellent care.
Whim Hall Care Centre is an excellent care home with a very professional and caring manager and staff. The home's facilities are warm and inviting. The staff and her accommodation could not be faulted in any way. The entertainment provided is very good too and this is important for the residents. A highly recommended care home.
Mum was admitted in May 2022. Nice, comfortable room with a good view, clean and good facilities. The staff are very welcoming, informative and approachable at any time.
My brother has settled into Whim Hall very well, with the care and patience of all staff. His room is kept very clean and food is always well presented. I am always kept informed and updated on all his care. All staff is very cheerful and helpful.
Thank you for your kind words. Thank you for entrusting Whim Hall to care for your brother.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 03 December 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whim Hall Care Centre.
There are no upcoming events for Whim Hall Care Centre.
Awards / Recognitions (1)
- 01 Feb 2017Recipient: St Philips Care Group
Accreditations
There are no accreditations posted yet for Whim Hall Care Centre.
Meet the Team (1)

Lorna is our home manager at Whim Hall. Lorna is passionate about giving the very best care to the residents at Whim Hall.
Frequently Asked Questions about Whim Hall Care Centre
What types of Care is Whim Hall Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whim Hall Care Centre have?
There are 38 Single Rooms.
What are the Facilities & Services at Whim Hall Care Centre?
Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Whim Hall Care Centre to the centre of West Linton?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whim Hall Care Centre to verify any information. View our terms and conditions. Whim Hall Care Centre has an Enhanced Service -more info.