Whim Hall Care Centre

Whim Estate, Lamancha, West Linton EH46 7BD
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8.2 21 Reviews
  • Whim Hall Care Centre, West Linton
Whim Hall Care Centre is an 18th Century Manor House that was built by the Duke of Argyll and is set amidst 20 acres of striking country woodland in the Scottish Borders.

The care home has two separate units. Tweed Unit meets the needs of 22 elderly residents with dementia and Whim is a residential unit.

The introduction of themed corridors and 'doll therapy' aids the sensory stimulation of those residents in Tweed Unit, with the focus of Whim Unit being its self-contained flats to help residents develop their own life skills in a safe and sociable environment.

Highly trained staff at Whim Hall are committed to delivering care which is tailored to each individual resident's needs.

Whim Hall has its own culinary team and healthy meals with locally-sourced ingredients are prepared for residents on a daily basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1393 – £1393
  • Self-Funded Residential Dementia Care: £1393 – £1393

These prices are only a guideline, please contact Whim Hall Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Lorna Gordon (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, SW, Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • Visiting welcomed any time out with meal times.

Parking

  • Car park is on your Left as you approach the building. Alternative parking is available by driving round the Pond at the front of Whim Hall parking to the right.

Whim Hall Care Centre Reviews (21)

Total of 21, showing 21-21
8.2

Whim Hall Care Centre has a Review Score of 8.2 (8.193) out of 10, based on 6 reviews in the last 2 years. Over all time Whim Hall Care Centre has 21 reviews.

Overall Experience

  • 20
  • 0
  • 0
  • 0
  • 1

Date Published

21
2
5
6
15

Review from William F (Husband of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whim Hall Care Home, in my opinion, is of very high standard. My wife has been a resident there for two years and I have had very little to complain of. Unfortunately, there is nothing my wife can do for herself, so, therefore, she is reliant on the staff to see to all of her needs. The staff are confident
in what they do and are most gentle with all of the residents who are disabled. I know that a year or two back Whim Hall did not have a very good reputation, but, as in life there are changes and Whim Hall is one of them. I have no doubt there will be faults, but if you hard enough you will find faults anywhere. I judge Whim Hall by the way my wife is treated, and I certainly have no complaints about that.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.193)

Overview of Review Score

The Review Score of 8.2 (8.193) out of 10 for Whim Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.125 for Whim Hall Care Centre is calculated as follows: ( (46 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 72 Ratings = 4.125

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.068 Points relating to the number of positive Reviews for Whim Hall Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

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Lorna Gordon

Job Title: Home manager

Joined: 2021

Lorna is our home manager at Whim Hall. Lorna is passionate about giving the very best care to the residents at Whim Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whim Hall Care Centre to verify any information. View our terms and conditions. Whim Hall Care Centre has an Enhanced Service - more info.