The Orchard Care Home

Lychgate Road, Tullibody, Alloa FK10 2RQ
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9.7 99 Reviews
  • The Orchard Care Home, Alloa
At The Orchard Care Home, situated in the attractive town of Tullibody, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, spacious gardens and cinema. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

The catering team at The Orchard understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at The Orchard likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at The Orchard, the team encourages residents to take an active role in the Tullibody community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at The Orchard.

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Care Provided by The Orchard Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Head/Brain Injury
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Nicole Bradgate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Orchard Care Home Reviews (99)

Total of 99, showing 1-20
9.7

The Orchard Care Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years. Over all time The Orchard Care Home has 99 reviews.

Overall Experience

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4
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Review from N B (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful caring home, the staff are incredible and they really listen to you. They all go above and beyond for Mum and myself. When you walk into the home it's clean and tidy and welcoming. The food is great with lots of good choices and the cleanliness of the home is second to none. There is always
something going on entertainment, etc. All the staff are amazing and are very hard working, they care about every resident and treat them as if they are their own family. All the residents that you see are clean and tidy. Mum's room is very clean. My mum is treated like a person and she is always immaculate when I come in to see her. We are so very fortunate to have Mum living in the Orchard, she has come on so much since she moved into the Orchard and is content, me knowing how well cared for she eases my mind and makes me get on with my day as I trust them and I know she is in safe hands. I would recommend the Orchard without a doubt to anyone who is looking for a nursing home.

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Review from K M (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in The Orchard for 15 years. She is now 93 and has been cared for and supported to a very high standard. I have been consistently very impressed by the staff team.

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Review from V M (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orchard is a very well run care home where my dad received outstanding care from all the staff. He was given first class personal and emotional care and a lot of the staff went above and beyond. There is always something happening here and it has a friendly, happy, caring vibe which is apparent
the minute you walk through the door. It is like a giant caring hug.

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Review from C S (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care and attention was taken when Mum became ill and was taken into hospital. We thank all staff members for their care and attention at that time. As a family we valued the care that Mum was given in the three years she was in The Orchard Care Home. We thought more training could be given to the
use of hearing aids and this was a small annoyance as they weren't always on when we visited.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Orchard Care Home

Thank you for your kind comments regarding the care your mother received at The Orchard. We would also like to thank you for your suggestion about the required training. The Home Manager will look into this matter and provide any training required.


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Review from G A (Daughter-in-law of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had visited this home many years ago I was reluctant to consider it for my father-in-law. However, from the first visit, I knew that it was to be his home. Has everything been perfect? No. Have we had to ask for things to be done/changed? Yes, we have. But at every opportunity, staff have been
open and responsive. My father-in-law who had dementia has been safe, content and happy. He was loved, truly loved, by those who cared for him. He was an easy person to love! Having just lost him, as a family, we have been astounded by the tender and thoughtful care extended to him and to us too. It's not the shiniest, the swankiest but it's warm, bright, happy and a little bit mad, like all the best homes. Thank you so much from us.

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Review from Patricia H (Daughter of Resident) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception areas are lovely and clean. Staff are friendly and helpful. Activities are good, especially when there is music. Sometimes my mother looks quite dishevelled, hair all sticking up and clothes look as if they have been thrown on.

Reply from Clare Sheehan, Careline Advisor at The Orchard Care Home

Thank you very much for taking the time to leave us a review and for your comments regarding the environment and the activity provision at The Orchard Care Home. I am very sorry that you sometimes find your mother is dishevelled. The home manager will share your concerns with the team to prevent it happening in the future and will also review this as part of her daily walk round. If you would like to discuss the matter further, please contact the home manager who would welcome the opportunity to discuss your concerns further.


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Review from William A (Son of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care needs met. So far, expectations are continually met. All staff are approachable. Very clean environment. Everything regarding privacy and respect is what I like the most about The Orchard Care Home. The manager from the first contact was very caring and understanding. The admin are excellent
and any queries are responded in a timely fashion. Would highly recommend to others.

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Review from S H (Wife of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff are really pleasant and helpful. The activities are great for myself and my husband.

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Review from M S (Daughter of Resident) published on 22 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, we are satisfied with mum's care and the Orchard Care Home in general. The staff and manager are approachable and helpful. The layout of the bedrooms lets the score down slightly as it would be better if mum had a view of the birds and trees but unfortunately, the positioning of the furniture
etc doesn't allow for this. Food and drink we don't really know about as the meal plans aren't up to date and we have had a few issues with regards to her juice and tea.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Orchard Care Home

Thank you so much for taking the time to leave us a review and for the positive comments about our staff team. The home strives to create a homely comfortable living space for the residents that is suited to their needs. Please feel free to arrange a meeting with the Home Manager at your earliest convenience and we can discuss how we achieve this for your loved one. Our menus will be updated daily and the provision of drinks will be reviewed.


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Review from A M (Brother of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The short time my bother has been here the staff have been excellent, very helpful and considerate, always willing to listen and help with any problems.

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Review from L M (Daughter of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orchard Care Home looks after my mother with care and cannot do enough for her. She is content and happy and absolutely adores the staff and carers. My mum does not have dementia so she is aware of all that goes on around her. Myself and my family are more than satisfied with the level of care given
to our mother, granny and grandmother. Everyone is lovely.

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Review from D W (Son of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review has detailed and in-depth questions. Questions and queries were well answered. An opportunity was given to express opinions and concerns if any which were well listened to and overall happy with the review.

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Review from L M (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad had a pleasant 10-day respite stay at the Orchard Care Home. During his time there, he was always treated with respect and dignity, and the management and the staff did everything they could to make his stay as comfortable as possible. He really enjoyed the food and the entertainment provided,
and we were impressed by how knowledgeable the staff were about every aspect of his care. It was definitely a positive experience for both my dad the the family knowing that he had been given the best of care.

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Review from C M (Daughter of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad was admitted to The Orchard Care Home at the beginning of April.
Dad has had a stroke and needed round the clock care. He has settled in great, he is happy and well cared for. I am happy that I can go see my Dad whenever I want and find him happy and content. The staff are great and are very
friendly, so grateful to them all.

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Review from S T (Son of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent four and a half years at The Orchard Care Home. He lived with dementia. During his time at The Orchard the staff cared for him with kindness and respect. I found the staff highly skilled and knowledgeable and throughout my dads dementia journey the staff were not only there for him,
they supported me and my family too. The staff were friendly and no matter how busy they were they always took time to chat and catch up with me during my visits. I always found the home clean and comfortable with lots of different entertainment and activities going on. My dad always enjoyed the musical entertainment. My dad enjoyed the food and being a tea jenny, he enjoyed the endless cups of tea! My dad sadly passed away recently and during his final days staff ensured he was kept comfortable and treated with dignity. My family and I were able to stay with him until the end and staff ensured we had food and drinks and that we were comfortable at his bedside. I can highly recommend The Orchard.

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Review from M B (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased and grateful that my mum is living here at The Orchard. She was welcomed from the first day she was admitted and has blossomed under the excellent care she receives from all the staff. I have found that the staff treat Mum with dignity and respect and deliver person-centred care. She
appears happy and relaxed when we visit and we as a family are always welcome. The Orchard Care Home is an excellent home and I would recommend it highly.

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Review from Neil S (Son of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always had the best care and attention since becoming a resident in The Orchard Care Home. It's been nice to visit her and get to know the staff and management whom I've got to know over the years as personal friends.

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Review from G K (Friend of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend spent three weeks at Orchard Care Home. He received good care and settled well, after his transition from hospital. The staff were very supportive and helpful. His laundry was tagged which we felt was a good facility. His medication was dealt with and he also received his flu and covid booster.
In a short space of time, at Orchard, he was provided with an excellent standard of care.

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Review from A N (Son of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy and settled at the orchard. The staff always have time for Mum and myself and family, when we visit. She enjoys the chat with the staff. Plenty of activities on that Mum likes to take part in and she enjoys time in the lounges with other residents. The manager of The Orchard and the
office staff are always available to help too.

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Review from Sandra S (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father's Day was celebrated at the home extremely well. There was entertainment and my dad received a card and gift from the staff. I appreciated this. The grass had been recently cut and the flower baskets on the approach to the home are looking nice.

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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for The Orchard Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for The Orchard Care Home is calculated as follows: ( (123 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 180 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orchard Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (9)

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Frequently Asked Questions about The Orchard Care Home

What types of Care is The Orchard Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Orchard Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does The Orchard Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at The Orchard Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Orchard Care Home to the centre of Alloa?

2.2 mile(s) as the crow flies, distance by road may be significantly further.