
could not wish for a more suitable and secure environment for her to be inSheona K(Daughter of Resident/Service User)

I have never regretted my parents moving here as they both benefitted from itHilda B(Daughter of Resident/Service User)

They are well fed and the staff are great at arranging day trips and concertsW C(Brother of Resident/Service User)

could not wish for a more suitable and secure environment for her to be inSheona K(Daughter of Resident/Service User)

I have never regretted my parents moving here as they both benefitted from itHilda B(Daughter of Resident/Service User)

They are well fed and the staff are great at arranging day trips and concertsW C(Brother of Resident/Service User)

Whether respite or long term care is required, Newcarron Court staff have been trained to deliver care in a professional and kind manner. The care team also ensure residents with dementia and those requiring palliative care receive exceptional attention and support.
Newcarron Court has been designed to provide a warm and homely atmosphere for older residents who have a variety of care needs. The home features comfortable ensuite bedrooms and also...
Care Provided by Newcarron Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 116 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Newcarron Court Care Home for full pricing details and T&Cs.
Contact Newcarron Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Helen Stoddart (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (2)
Newcarron Court Care Home Reviews (56)
Newcarron Court Care Home has a Review Score of 9.0 (9.012) out of 10, based on 11 reviews in the last 2 years.
Over all time Newcarron Court Care Home has 56 reviews.
I have not been in the home since 19th March due to the COVID-19 lockdown. Since March 2018 I have visited my wide daily, I feel that the very difficult job is done fairly well most of the staff are caring and do a good job. My wife as a whole is kept clean well-fed and safe and appears to be happy. The staff tried to keep one in touch with my wife via video links which has been great and I appreciate the effort that went into this.
We appreciate your kind comments and it is good to know that your wife is happy living at Newcarron and that you have been able to keep in touch via video links through this extremely difficult time. We are really looking forward to welcoming you back to visit very soon. Thanks again.
Staff seem to understand my mum's needs and help her when needed. Mum seems to enjoy the company and the activities they have.
Thank you for your kind words and we are delighted that your mum is enjoying living at Newcarron. We will pass on your review to the staff. Thanks again and please do not hesitate to get in touch if we can be of assistance in any way. See you soon.
The staff were very forthcoming with information in these difficult times, I take my hat off to them. I can't praise them enough for the jobs they do. Well done to ALL staff in all care homes, god bless you all.
Thank you so much for your review and for your kind words of praise. We very much hope to see all of our families again in the near future. Please take care and do not hesitate to get in touch if we can be of further assistance in any way.
Lockdown has been difficult for everyone. It has caused real social isolation for people especially those in care homes. My mum, (91) has been a resident at Newcarron since November 2019. She struggles to use a phone so is very reliant on family and friends visiting. During lockdown the only contact with her has been through video link, I was able to chat even when she was quite ill with Covid-19. Because staff recognised the importance of these calls I was able to see how the recovery progressed and now she is almost back to normal. Without the time and effort from staff, especially the activities coordinator, these calls could not have been made on a regular weekly basis. My mum insists that she is being very well cared for and is very happy as she has so many opportunities to chat with the staff. This is more significant than might seem as she is bedridden and does not mix with the other residents in her unit. So, I know I speak for the rest of the family when I say we are very grateful for the level of care and family support that we have received during what must have been a very difficult and stressful time for staff.
Thank you, Malcolm, for your review and your kind comments. Glad that you were able to stay in contact with your mum during what must have been a very difficult time for you and your family. Hopefully, we will see you back at the Care Home soon.
My mum was in for three weeks and I would like to thank the staff, also the lovely friends she met, my mum put on weight and has spoken non-stop of the care and staff. My mum has never been a mixer but it has made such a change to her outlook on respite so thank you to all the lovely staff for giving my mum a lovely stay she now talks non stop about all the people she met, thank you so much.
Many thanks for taking the time to review our home and I will happily share your comments back with my team.
My husband has been in the home for about 4 months and I am very impressed with the care that he has received. I wanted to make move him to a home nearer to where I live but he's so settled now and the staff are excellent so I don't want to move him now. The staff really do seem as if they care about the residents and this shows in the way they interact with them.
Since my brother was made a resident in this ward, he has been treated with kindness and understanding by the hard working staff. They are well fed and the staff are great at arranging day trips and concerts which they all seem to enjoy. The home is very clean and the attention to residents when they are ill or a bit down is second to none. Thank you all for the care and well being he receives.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The social work department held a review in Newcarron Court with carers. My husband is settling in very well with everyone and also seems pretty content. He has gained weight which we are pleased about. He is clearly coming on well and the social worker was extremely satisfied with how things were with him and informed us that we do not need another review for 1 year.
Thank you for your review. It is lovely to hear that your husband has settled and is doing so well.
Within a very short time, all doubts were totally allayed. All staff and auxiliaries treated her with the utmost care, consideration, dignity and compassion. She now refers to them as her other family. As a very close knit family, we are extremely thankful and appreciative of all the love and support given to our mum.
We could not wish for a more suitable and secure environment for her to be in and would highly recommend to anyone.
Thank you for your review. It is so good to hear that your mum has settled so well and that she thinks of us as her second family. This must give you and your family such peace of mind knowing that she is well cared for and loved.
I found all the staff to be really helpful, courteous, friendly and cannot praise them all enough.
I did not attend any activities so cannot comment. I found my room to be basic but comfortable. I was disappointed there was no shower in my en-suite and was surprised there was no wi-fi.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
My Mum and Dad both moved here on 21/10/13 as my Dad had been diagnosed with vascular dementia on 12/3/14 and my Mum now physically frail struggled to cope even with my help and home care. It was soon realised that my Dad did not need a 'house' with some dementia patients so both moved to 'frail elderly' which suited very well. Mum has had diverticulosis for many years so certain foods upset her. Consultation with junior sister and the chef was arranged so that those foods could be avoided. I am always informed about any ailments or medication changes. Any concerns are always dealt with promptly. I have never regretted my parents moving here as they both benefitted from it. Dad enjoyed the company and Mum got a good nights rest and was able to do more for herself. Dad died 10/2/15 having been well cared for. Mum, now 94 needs good care.
Thank you for your review. I'm so glad that your parents were together and that they were happy. It is good to know that your mum is still been cared for really well and that you are kept informed of everything.
My 98-year-old mother was admitted for emergency respite to Newcarron 7 weeks ago. Despite being reluctant initially, she has settled very well and now wishes to stay on a permanent basis. I cannot speak highly enough of the charge nurse and care assistants.
Thank you for your review. Glad to hear that your Mum has settled and is so happy that she wants to stay with us on a permanent basis.
I am very pleased with our experience at this care home. The staff are always helpful, friendly and nothing is a bother to them. My mum has settled in quickly and we have every confidence in her care.
Thank you for your review. It is good to know that your mum has settled in well and that you can have peace of mind knowing that she is cared for. The Bupa Customer Care Team.
There always seems to be someone around when needed (except when trying to get out the door) and nothing seems too much trouble. I hope it continues to perform to the present high standard.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Excellent review. Very pleased with the staff and home. All my concerns handled at the time.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I am pleasantly surprised and delighted with the care my mother has received in the home. My mum has been very ill on a couple of occasions and I was impressed at the amount of time the carers spent with her. I am so pleased with the care that I have asked if mum is ill, and there is nothing to be gained from going into hospital, that she remains in the home as I am confident and happy of the care she gets. I would also like to mention the unit ward sisters are all very caring and spend time keeping me up to date and answering my questions.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 22 June 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Newcarron Court Care Home.
There are no upcoming events for Newcarron Court Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Newcarron Court Care Home.
Meet the Team (2)

"I'm Helen, the Home Manager at Newcarron Court. I have worked in Newcarron since 2009 when I started as a Night Shift Staff Nurse.
I am committed to working with the team at Newcarron to make this a home that is supportive and welcoming. We take pride in our participation in the local community and our standard of care to everyone living here."

With over a decade of experience as a Wellbeing Coordinator, I’m passionate about helping residents lead vibrant, active, and socially fulfilling lives. I love getting to know them and their families — learning about their likes, dislikes, and what truly makes them happy.
I especially enjoy bringing residents together for afternoon entertainment, trips to local cafés and clubs, and community events that spark joy and connection. Fundraising is also something I love, as it brings people together for a great cause.
In my spare time, I enjoy holidays in the sun and spending quality time with my four granddaughters.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newcarron Court Care Home to verify any information. View our terms and conditions. Newcarron Court Care Home has an Enhanced Service -more info.