Balfarg Care Home, Glenrothes, Fife
Balfarg Care Home, Glenrothes, Fife
Balfarg Care Home, Glenrothes, Fife

Balfarg Care Home is a 48 bed property offering nursing and residential care.

Located in the town of Glenrothes, with picturesque views of the surrounding countryside, the home has a choice of lounge areas which feature comfortable and specially designed furnishings. Residents have access to a range of comfortable and well-equipped bedrooms all of which are situated on the ground floor.

A team of chefs at Balfarg take pride in knowing the tastes of residents and prepare a range of home cooked and freshly prepared meals, while also catering for cultural and dietary requirements.

The home's managers and staff strive to ensure that kindness is central to everything they do.

Group: HC-One

Person in charge: Sharon Watson (Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 0

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Balfarg Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 19 Sep 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Balfarg Care Home has a Review Score of 9.6 (9.611)

The Review Score of 9.6 (maximum of 10) for Balfarg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Balfarg Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.611 for Balfarg Care Home is calculated as follows: ( (176 Excellents x 5) + (83 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 270 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Balfarg Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 15 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balfarg Care Home?

  • Extremely LIKELY
    19
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balfarg Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    5
  • Son of Resident/Service User
    3
  • Nephew of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Nice, clean, friendly home where my aunt is comfortable and happy.

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely friendly staff. Nice and clean. Caring atmosphere. Nothing is too much trouble.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice clean care home and staff are very pleasant. The grounds are good too I would recommend to anybody looking for a home. My nana looks better for being there with people around her 24/7 as she was no longer able to look after herself. When there is time and driver they get a wee drive somewhere for a change

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Generally good. Unfortunately, security can be a bit too much, not enough freedom of movement. Having said that patient care must come first.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Balfarg Care Home responded to this review on 05 Jul 2017:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

The health, well-being, safety and happiness of residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all residents deserve.
The Home Manager has an open door policy, please pop in anytime to discuss any concerns you may have.

Since going into the home, I have improved a lot.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff treat my mother with respect and are very polite when I visit. The food is very good and the cleanliness is of a very high standard in her room and communal rooms. Activities are varied she enjoys the company. The staff work hard to maintain a high standard. It is nice having the hairdresser there too. I am very pleased with the support and care. Thank you.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff at Balfarg treat individuals with complete dignity and kindness as if caring for their own family.
The activities are really good and all residents encouraged to join in.
Staff very informative of any changes and get to know individuals in person.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very pleased with the care my mother in law receives.
She is happy, settled and well cared for.
It is a pleasure to see her getting involved in the many activities arranged and being able to interact with other residents.
The staff are friendly and helpful, always keeping me up to date on any changes required.
There is a good and varied selection of meals provided and relatives are always welcomed.
Balfarg has given my mother in law a stable home and us as family peace of mind.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff always welcoming and address you by name. The home is always clean and fresh smelling, the standard of cleanliness is very high.
Residents wellbeing is paramount. Mum says the food is great. Staff are always visible and vigilant but privacy is respected.
I feel my mum is safe and cared for.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother (93) arrived at Balfarg Care Home on 5/12/16. She arrived with a chest infection and quickly lost weight and would not eat. This was a worrying time!

Since then, she has picked up and has met a few other residents she gets on with. She still needs to put on more weight and now that she is eating better, hopefully we will see an improvement. My brothers and sister are happy where she is, she is getting looked after well and the staff could not be more helpful.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I cannot thank the devoted caring staff at Balfarg Care Home enough. My 99-year-old mother had had her life turned around in the last year. From being lonely, afraid and no pride in herself, she is now a different person. Staff are all so cheery and loving. A very demanding, difficult job but one that they are all dedicated to. Personal care is first class and the home is welcoming.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This establishment is fantastic from the management to staff. Lovely entertainment put on daily. Food is good.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The physical layout of the facility makes it easier for residents to find their way around. It is also on the one level. The staff are very friendly, welcoming and caring.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My dad is well looked after, always washed and clean. The staff are always pleasant and very good with my dad.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am telling you about the home that I am a resident. Firstly, the staff could not be nicer to all, anything I have a question about is answered. The staff are friendly in all ways, it is kept very clean and the food is lovely and served very pleasantly by the staff. The nurse couldn't be better in seeing to anything that may be bothering me.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have no issues with the care home. I chose the care home for my father. I have had no reason to raise issues with them. I find the staff kind and caring.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Well looked after at Balfarg. Staff are very obliging if you need anything. I have the choice of participating in activities that interest me. I've bonded with a few of the other male residents. The standards in the home are decent enough.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My sister-in-law has been here for 3 months so I am getting to know the care home. First impressions is that the staff all seem friendly and helpful. The activities I have seen so far are enjoyed by the residents and are varied to suit their needs, coordination and abilities. Food and drink seem very good and I am sure is enjoyed by residents as they all talk about being full up. Staff are good to accommodate the fussy appetites.

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My mother has vascular dementia and has been a resident in the Balfarg Care Home for 15 months now. I researched numerous care homes before deciding on the above home. I can honestly say I selected the best home for my mother as the staff treat her as one of their own relatives and the care is of a very high standard. I receive regular contact from the Balfarg enquiring if I have any concerns with my mothers care and as I visit three/four times a week I see different members of staff. My mother has settled nicely and calls her room "her home". I feel it is like an extension to my mothers family.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that my husband's aunt is very well looked after at Balfarg. No concerns about care, standards are high.
Staff are very pleasant and attentive.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone helpful and pleasant.

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

The staff at Balfarg are caring and compassionate. They look after my great aunt as if she was their own. The care is of a high standard and nothing is too much trouble for them.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It became clear around March this year that Mum now required care home facilities. After a few visits, my sister & I had narrowed our preferences to two local homes. My sister took Mum to visit both of them and Mum much preferred Balfarg. A room became available quite soon, and after staying in the local recuperative hospital for a few months Mum moved into Balfarg in May this year.

After a few weeks it became clear that Mum's physical health was improving quite markedly. It also became clear that the lovely staff at Balfarg were working very diligently with Mum to make her life as pleasant as possible. This was no surprise: the other residents had made it clear that the care offered was kind, thorough and respected their dignity and individuality.

I would have no hesitation in recommending Balfarg Care Home to anyone requiring assisted living. They are looking after my Mum wonderfully well, and my sister and I are very grateful. Mum is getting more and more frail, but the help is stepping up to meet her increasing needs. The respect shown to her religious convictions is also much appreciated.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

No image found

Sharon Watson

Job Title: Home Manager

Joined: 2010

Description:

Home Manager

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Balfarg Care Home