Balfarg Care Home

Kilmichael Road, Balfarg, Glenrothes KY7 6NL

Balfarg Care Home, Glenrothes, Fife
Balfarg Care Home, Glenrothes, Fife
Balfarg Care Home, Glenrothes, Fife

Balfarg Care Home is a 48 bed property offering nursing and residential care.

Located in the town of Glenrothes, with picturesque views of the surrounding countryside, the home has a choice of lounge areas which feature comfortable and specially designed furnishings. Residents have access to a range of comfortable and well-equipped bedrooms all of which are situated on the ground floor.

A team of chefs at Balfarg take pride in knowing the tastes of residents and prepare a range of home cooked and freshly prepared meals, while also catering for cultural and dietary requirements.

The home's managers and staff strive to ensure that kindness is central to everything they do.

Group: HC-One

Person in charge: Nicola Procter (Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 0

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Balfarg Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 06 Feb 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Balfarg Care Home has a Review Score of 9.6 (9.600)

The Review Score of 9.6 (maximum of 10) for Balfarg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Balfarg Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.6 for Balfarg Care Home is calculated as follows: ( (95 Excellents x 5) + (34 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 140 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Balfarg Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balfarg Care Home?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balfarg Care Home

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Son of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

This establishment is fantastic from the management to staff. Lovely entertainment put on daily. Food is good.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The physical layout of the facility makes it easier for residents to find their way around. It is also on the one level. The staff are very friendly, welcoming and caring.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My dad is well looked after, always washed and clean. The staff are always pleasant and very good with my dad.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am telling you about the home that I am a resident. Firstly, the staff could not be nicer to all, anything I have a question about is answered. The staff are friendly in all ways, it is kept very clean and the food is lovely and served very pleasantly by the staff. The nurse couldn't be better in seeing to anything that may be bothering me.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have no issues with the care home. I chose the care home for my father. I have had no reason to raise issues with them. I find the staff kind and caring.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Well looked after at Balfarg. Staff are very obliging if you need anything. I have the choice of participating in activities that interest me. I've bonded with a few of the other male residents. The standards in the home are decent enough.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My sister-in-law has been here for 3 months so I am getting to know the care home. First impressions is that the staff all seem friendly and helpful. The activities I have seen so far are enjoyed by the residents and are varied to suit their needs, coordination and abilities. Food and drink seem very good and I am sure is enjoyed by residents as they all talk about being full up. Staff are good to accommodate the fussy appetites.

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My mother has vascular dementia and has been a resident in the Balfarg Care Home for 15 months now. I researched numerous care homes before deciding on the above home. I can honestly say I selected the best home for my mother as the staff treat her as one of their own relatives and the care is of a very high standard. I receive regular contact from the Balfarg enquiring if I have any concerns with my mothers care and as I visit three/four times a week I see different members of staff. My mother has settled nicely and calls her room "her home". I feel it is like an extension to my mothers family.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that my husband's aunt is very well looked after at Balfarg. No concerns about care, standards are high.
Staff are very pleasant and attentive.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone helpful and pleasant.

How likely would you be to recommend Balfarg Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

The staff at Balfarg are caring and compassionate. They look after my great aunt as if she was their own. The care is of a high standard and nothing is too much trouble for them.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It became clear around March this year that Mum now required care home facilities. After a few visits, my sister & I had narrowed our preferences to two local homes. My sister took Mum to visit both of them and Mum much preferred Balfarg. A room became available quite soon, and after staying in the local recuperative hospital for a few months Mum moved into Balfarg in May this year.

After a few weeks it became clear that Mum's physical health was improving quite markedly. It also became clear that the lovely staff at Balfarg were working very diligently with Mum to make her life as pleasant as possible. This was no surprise: the other residents had made it clear that the care offered was kind, thorough and respected their dignity and individuality.

I would have no hesitation in recommending Balfarg Care Home to anyone requiring assisted living. They are looking after my Mum wonderfully well, and my sister and I are very grateful. Mum is getting more and more frail, but the help is stepping up to meet her increasing needs. The respect shown to her religious convictions is also much appreciated.

How likely would you be to recommend Balfarg Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Balfarg Care Home

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Nicola

Nicola Procter

Job Title: Home Manager

Joined: 2015

Description:

As a Registered Nurse, Nicola has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Nicola joined Balfarg as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Balfarg.

When asked what she enjoys most about her role, Nicola remarked: “I get great satisfaction from the relationships I build with the people in our care.”

Outside of work, Nicola enjoys spending time in the outdoors, particularly gardening and walking.

If you would like to find out more information about Balfarg, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Balfarg Care Home