Gowrie House Care Home

18/20 West Albert Road, Kirkcaldy KY1 1DL
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9.4 52 Reviews
  • Gowrie House Care Home, Kirkcaldy
Gowrie House Care Home is a tastefully decorated care home where every aspect contributes to residents' quality of life. The home offers person-centred residential, nursing, respite and dementia care.

Set in the heart of the seaside town of Kirkcaldy, the home has four lounges that all overlook the private grounds. the home boasts of a Dining room, café and cinema/activity room. Residents benefit from the home's own hairdressing salon and a varied activities programme to ensure no two days are the same.

The skilled and compassionate staff delivers care with patience, focus and kindness tailored to each resident's needs and capabilities.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1860 – £1860
  • Self-Funded Residential Dementia Care: £1860 – £1860
  • Self-Funded Nursing Care: £1860 – £1860
  • Self-Funded Nursing Dementia Care: £1860 – £1860
  • RESPITE Self-Funded Residential Care: £1860 – £1860
  • RESPITE Self-Funded Residential Dementia Care: £1860 – £1860
  • RESPITE Self-Funded Nursing Care: £1860 – £1860
  • RESPITE Self-Funded Nursing Dementia Care: £1860 – £1860

These prices are only a guideline, please contact Gowrie House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Elaine Berry (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private residents and social work referral.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Open visiting

Parking

  • Secure care park at rear of building

Total of 52, showing 1-20
9.4

Gowrie House Care Home has a Review Score of 9.4 (9.355) out of 10, based on 9 reviews in the last 2 years. Over all time Gowrie House Care Home has 52 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Gowrie House in January this year. She settled immediately saying she was going to like it on the first day. All the staff are very friendly and compassionate towards her needs and feelings. We have personalised her room which she feels at home with. Food is excellent. Nothing is too
much trouble for any of the staff at any time. The activities team are amazing and organise fun filled days and trips for the residents. Mum has said she is living her best life! She is thriving in this lovely home. For myself and my sister and our families this is a huge relief and weight off our shoulders knowing that mums needs are being met and that she is safe and looked after, but more importantly, she is happy.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you for your kind word this means a great deal to myself, Lorraine and staff it makes our job even more worth while knowing that we are making our residents happy. Mum is an amazing lady and a great addition to our extended family.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has settled well feels safe and well cared for.she hs great fondness for staf who have worked hard getting to know her and understand her care needs and emotional needs.Staff and management are always willing to help with any concerns raised. Care staff and activity staff have built her confidence
with her mobility. she trust them and enjoys activities especially 1 to 1 and increasingly group activities. This has allowed us to be mother and daughter again and enjoy quality time, and she has always stories to tell of her day. I would happily recommend Gowrie House to other families. They have looked after both my parents.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely comments these are so well appreciated and staff love to hear these. Your mum is a very special lady and we see her as part of our extended family she is a pleasure to care for.

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Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here and I enjoy attending the activities. I get along very well with everyone that works here and I can have a great laugh. I get along with the other people that stay here too. I feel very welcome and I get fussed over!

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you for your lovely comments it is a pleasure and an honour to support you on a daily basis. Your smile lights up the room

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic experience that made my friend very happy was the activity girl going around the rooms with a tea trolley and the ice-cream tune blaring, my friend says that the ice-cream van, go quickly, get a cone. There was ice cream, cones, sprinkles and a lot of genuine care went into surprising the
residents, it's one of my friends and myselfs best memory, and how important it is to maintain familiarity and normality. All the staff from the top throughout every valued staff member are respectful and cares.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your kind words we all go above and beyond to give our residents the best experience and it is lovely to get feedback such as this. Your friend is a very valued member of our extended family and its great to hear her experience of the ice cream van was a memorable one.

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Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for 3/5 years. Overall most of the staff are lovely, very caring and kind. I was in a bad place mentally when I came and the staff took me under their wing and pulled me out. I have lost most of my family and the staff fill that empty space. When I was really ill and close to
death, I was asked where I wanted my last days - another care home or here. I signed for here without a second thought. As I have said before the staff fill the place of my family. People come, even during their break time to spend time with me. I do not want to be here but if have to, better here than elsewhere. Some activities are planned to keep our mind occupied.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Good AfternoonThank you for your kind words and comments. Staff love to take time out with our residents and enjoy popping in for a chat.

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Overall Experience  Overall Experience 5.0 out of 5

Well, we've only just arrived here. My husband is settling in nicely after enduring 14 weeks in hospital. I cannot praise the welcome and daily care he is receiving highly enough. From the manager to the nurses, day/night staff to housekeeping who are all caring and professional - over and above. Nothing
is too much trouble.
Gowrie is clean, well organised and homely.
We are very lucky to have found yous'.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely words you and your husband have been such a pleasure since coming into the home and staff and myself appreciate your support and kindness, To know that you are both happy with the home makes our job so worthwhile.

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Overall Experience  Overall Experience 5.0 out of 5

From Day one my gran has been made to feel so welcome at Gowrie. All the staff are so friendly and welcoming. We are kept in the loop with everything for our granny.
Special mention to one lady, you are so kind and patient with her, thank you for all you do.

Reply from Elaine Berry, Manager at Gowrie House Care Home

Thank you so much for your lovely comments these are so well appreciated and staff love to hear these. Your Gran is a very special lady and a pleasure to care for.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment
is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, it really means a lot to hear positive outcomes for each resident who we look after.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was in Gowrie House 26th June until she died on 26th August. The end-of-life nursing and care that attended, supported and cared for my wife was of the highest. On each and every one of my visits, I was impressed and reassured as staff nursed and cared as if my wife was one of their own family.
For myself and others of our family, Gowrie House was simply the best with end-of-life.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to praise the staff and management team for their compassion and professionalism whilst providing care to my late auntie. The team continue to provide excellent care to my uncle, this is shown in many ways through the high standard of care and understanding of individual needs.
I would
like to emphasise no matter the need or ask of the individual the team try their best to make it happen.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care Home, it really does mean a lot to us.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Gowrie House for over three years and receives first-class care, and communication from staff is excellent.
There are plenty of activities and always something new planned.
The staff are very understanding and compassionate.
We are delighted with Gowrie House and highly recommend
it.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care home; it really is appreciated to have your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

The care that Mum receives is excellent. I would like to mention two particular members of staff. Mum is always well dressed when I visit her and looks really well.
Her room is much nicer now that it has been refurbished.
The meals that I have seen look delicious.
The whole building is looking
brighter and cleaner.
The staff are helpful and caring.
Huge improvements have been made, and it has not gone unnoticed.
The manager is helpful and sorts out any concerns quickly.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House; it is great to hear to progress that has been made and for it to be recognised.

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Overall Experience  Overall Experience 5.0 out of 5

Our close friend has been a resident here for over 18 months now. In all of that time, I can find only good things to say regarding the levels of care that she receives.
She is always well-presented, and her personal care is well taken care of. As the time she has been here has passed, she has been
encouraged to take part in all activities suitable for her, which she now participates in and enjoys greatly.
She loves getting her hair done and the pamper days where she has her nails done and hands massaged.
Her room is kept clean, as are all areas within the home. She gets on well with all members of staff. The carers and nurses are all willing to spend time with her on a one-to-one basis if required, and she enjoys these moments hugely.
A huge thanks to everyone there for doing a fantastic job.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House; we really appreciate your feedback and your support.

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Overall Experience  Overall Experience 4.0 out of 5

I have no complaints or points to raise with regard to my mother's care. She is happy, healthy and well cared for. She makes comments to me when I tell her to speak to a nurse or carer about something - “Oh they’re run off their feet, they’re busy folk, but they are always happy to help when they can”
- I think that says it all.
Cleanliness is very good.
Just items going missing which I know happens in all care homes, and nothing that I’m concerned about.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House. All points raised we will pick up as all feedback is important to us.

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Overall Experience  Overall Experience 4.0 out of 5

I am very grateful for the end-of-life care at Gowrie House, which supported my father, and his family, through the hardest of times. The staff were exceptional as they cared for Dad and for his visitors, guiding us gently and giving us confidence that everything that could be done was being done. I
can’t deny that there were ups and downs during his residency, but at the most difficult time for us, many of the staff were outstanding.
For anyone with a friend or relative at Gowrie, I would recommend getting to know the staff as early as possible to build up a relationship with them. You will find they are good people who want to know about the person they are looking after, and some will develop a valuable rapport with your loved one.
And in the end, they all shared our grief.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback; it was a pleasure to know and care for your dad.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Gowrie House for 9 months now and is very settled.
From the moment I step through the door I am greeted and chatted to and this follows through to the carers, nurses, chef, maintenance person, cleaners etc etc. Most staff within the home know my Dad by name and always have a good
word to say about him. Dad has great relationships with all the staff in Gowrie House and enjoys sitting own at meal times for chats and good food with the other residents. We love sitting in the garden which has loads of beautiful flowers. If I have any concerns I am able to talk to a member of staff to get my concerns across and they have always come back to me with an answer.
I feel very grateful to know that my Dad has great care 24/7 and this gives me great peace of mind. Thanks to every member of staff in Gowrie.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for providing some lovely feedback about Gowrie House. It is a pleasure to look after you Dad.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has now been in a year and must say I have not had one complaint and must congratulate all staff on receiving the high marks from the recent inspection. They all include you in their activities and celebrations which myself and family have attended with gusto.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for reviewing our care home, we really appreciate your feedback and it is great to include everyone in our home.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Dad receives. He's happy and content. Dad likes his food and there's certainly plenty on offer!
All staff, from reception to caring staff to management, all welcome you with a smile and a chat. The activities team do an excellent job.
The home has a nice friendly feel to
it and would recommend it to anybody looking for a care home for their loved one.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, we really appreciate it.

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Overall Experience  Overall Experience 5.0 out of 5

Delighted to have found such a lovely nursing home for my elderly and frail mum! She had a bad fall at home, resulting in a 12-week hospital stay and then began the process of visiting nursing homes (when it became apparent that she could never return home). From the first minute I visited Gowrie House,
I felt a very welcoming atmosphere with warm greetings from all staff and residents! When I left thirty minutes later, I knew that this was my preferred choice for Mum and, kindly, the manager ensured a bed was available on her discharge, which was much appreciated! Mum has now been a resident for seven weeks and although she is still adjusting to her new environment, myself and family are very happy with the care Mum is receiving and the excellent home-cooked food! All the staff are very pleasant, kind and patient and we are extremely grateful for their kindness in caring for Mum. We look forward to the summer months when we can all enjoy the beautiful sunny gardens.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your review, first few weeks are the hardest to adjust to such great changes, however, it is great to hear your mum feels settled.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in Gowrie House Care Home since September 2019. You can see that the whole team genuinely care for her and this provides great comfort to myself and all the family. The care of my mother in August 2022 when she had a stroke was beyond the call of duty. My mum is very happy, safe
and settled. All of the staff are amazing, everyone speaks to me and my mum. All staff and management do an excellent job.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your kind words. We have a very dedicated team here at Gowrie and it is good to have the recognition from you.

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Current Review Score: 9.4 (9.355)

Overview of Review Score

The Review Score of 9.4 (9.355) out of 10 for Gowrie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Gowrie House Care Home is calculated as follows: ( (82 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Gowrie House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (3)

Lorraine

Lorraine Brophy

Job Title: Deputy Manager

Joined: 2021

Hi, my name is Lorraine.
I have worked in care for over 30 years now in many roles, care assistant, home manager and most positions in between.


I am passionate about person-centred care and individualised care planning. I came to work in Gowrie House on March 21 and I am enjoying and looking forward to the ongoing development of small-unit living.


In my spare time, I support Celtic FC and attend as many games as possible. I also love to visit my son and granddaughter in Portugal.

Richie

Richie Scobbie

Job Title: Maintenenace

Joined: 2018

Hi, my name is Richie Scobbie.
I am the maintenance man here at Gowrie House. I have been with the home for 2 and a half years now and enjoy being part of the Gowrie team. My role at the home is to maintain the home to a high standard making sure that all is safe for the residents and staff. When I am at home, I like to spend time with my kids going to their football games or fishing with my sons, we also like to go on family walks or do a spot of magnet fishing or camping.

Linda

Linda Hynes

Job Title: Housekeeper

Joined: 1998

Hi, my name is Linda.
I started work here at Gowrie House in April of 1998 as a domestic assistant and I have worked my way up to the position I have now which is Housekeeper. My main aim is to keep up the high standard of cleanliness and to keep Gowrie as homely and comfortable as possible for all our residents.
I am very family orientated and sadly became a widow 7 years ago so I now love spending most of my free time with my grandchildren and greatgrandchildren. I also have good friends in and outside of Gowrie House whom I am lucky enough to share many good laughs and holidays together.

Frequently Asked Questions about Gowrie House Care Home

What types of Care is Gowrie House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gowrie House Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Gowrie House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gowrie House Care Home to the centre of Kirkcaldy?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gowrie House Care Home to verify any information. View our terms and conditions. Gowrie House Care Home has an Enhanced Service - more info.