Gowrie House Care Home

18/20 West Albert Road, Kirkcaldy KY1 1DL
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9.4 52 Reviews
  • Gowrie House Care Home, Kirkcaldy
Gowrie House Care Home is a tastefully decorated care home where every aspect contributes to residents' quality of life. The home offers person-centred residential, nursing, respite and dementia care.

Set in the heart of the seaside town of Kirkcaldy, the home has four lounges that all overlook the private grounds. the home boasts of a Dining room, café and cinema/activity room. Residents benefit from the home's own hairdressing salon and a varied activities programme to ensure no two days are the same.

The skilled and compassionate staff delivers care with patience, focus and kindness tailored to each resident's needs and capabilities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1860 – £1860
  • Self-Funded Residential Dementia Care: £1860 – £1860
  • Self-Funded Nursing Care: £1860 – £1860
  • Self-Funded Nursing Dementia Care: £1860 – £1860
  • RESPITE Self-Funded Residential Care: £1860 – £1860
  • RESPITE Self-Funded Residential Dementia Care: £1860 – £1860
  • RESPITE Self-Funded Nursing Care: £1860 – £1860
  • RESPITE Self-Funded Nursing Dementia Care: £1860 – £1860

These prices are only a guideline, please contact Gowrie House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Elaine Berry (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private residents and social work referral.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Open visiting

Parking

  • Secure care park at rear of building

Gowrie House Care Home Reviews (52)

Total of 52, showing 41-52
9.4

Gowrie House Care Home has a Review Score of 9.4 (9.355) out of 10, based on 9 reviews in the last 2 years. Over all time Gowrie House Care Home has 52 reviews.

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Date Published

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Review from Elizabeth S (Wife of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Gowrie House Care Home has been a good one. Staff are friendly and helpful, food is good, rooms are kept clean. My husband has regained his health during his stay and is able to come home again.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Elizabeth, for your comments about your recent experience at Gowrie House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from F M (Niece of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been in respite for 2 weeks. Every time I go in, it is so friendly. Staff can't do enough. It is clean. It has got a family atmosphere, so much for her to do. I have seen concerts,m bingo, videos, TVs, lovely lounges to sit in whilst visiting. My auntie loves the food and she said there
is plenty of it. So, overall I would rate this as home from home. Would not hesitate to leave my family here.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, for your comments about your recent experience at Gowrie House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Thomas S (Husband of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Gowrie House Care Home is one of the best care homes in Scotland, if not the best care home in Scotland. The staff are very good and caring.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Thomas, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gowrie House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Julie B (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gowrie House nursing home has a welcoming feel to it. It was originally a hotel and still has that ambience rather than that of a nursing home. Staff were very friendly and attentive to my Dad and made his stay there comfortable. Although I cannot fault the staff and care he received the building needs
to be brought up to a higher standard. Buzzers and sensor mats need to be in full working order, with sockets available.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Julie, for your comments about Gowrie House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again

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Review from J N (Wife of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rapport with staff very good. Very friendly and caring. Gowrie House felt still very much like the hotel it used to be but could do with more funding to upgrade. Buzzer systems need to be more up to date which would allow more than one device to be plugged in e.g. Nurse call button, sensor mat, sensor
cushion.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, for your comments about Gowrie House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again

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Review from Susan R (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with this care home was very amazed to see how professional the staff are and are on hand anytime you need them and residents treated very well and respected. Makes me feel very happy when having to leave my mother knowing she will be cared for.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Susan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gowrie House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Ann D (Wife of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very content and settled in this homely environment. He has been a resident at Gowrie House for nearly two years and I no longer feel stressed and worried about his care as I did before he moved there.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Ann, for letting us know how we are doing at Gowrie House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are so pleased to hear how well your husband has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from Teresa M (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted into Gowrie House on 12th March 2018. The whole experience of her admittance and her settling in was all done in a very nurturing and caring way.
All the staff were very friendly and nothing was too much for them.
The manager is a lovely lady and always willing to go the extra
mile to ensure my mother's needs are met.
I would like to thank them all for the continuing care and commitment to all the residents.

Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home

Thank you, Teresa, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gowrie House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how well your mother has settled in at Gowrie House.

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Review from J C (Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How to start off describing my life over the past two years is no easy task.
Firstly, the shock of the sudden death of our beloved son, followed shortly after my diagnosis of Non-Hodgkins Lymphoma, was too much for my body to bear.
I don't remember much of the rest of the next year and a half, except
being in hospital a lot for chemotherapy. I believe I suffered terrible "mind" disorders, but with the excellent care of all at Gowrie House, I have come back to "life" again and my memory has returned (for my age!). I know that, without the good care and attention of all members of staff, I would not have made this miraculous recovery.

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Review from I S (Resident) assisted by family/friend published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful and friendly. My room and the home itself are kept clean as staff come in every morning and clean the toilet and my room. I enjoy the company at mealtimes but can sit in my room if I wish and do my knitting or watch the television. I have my hair washed and set every week. I have been
here for over 1 years now and am quite settled.

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Review from Ian C (Husband of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a lengthy hospitalisation due to various illnesses including delirium, my wife was discharged to the care of Gowrie House. She was doubly incontinent, unable to stand and delirious. She was met at the door by caring staff and looked after so well that in ten months she was able to go home with
minimal home care. I am extremely pleased and thankful for the care, love and dedication provided by all the staff at Gowrie House which enabled my wife to return home. They really care!

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Review from Rozalia C (Daughter of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother needed full-time care, something I was unable to provide for her.
Finding the right care home can be a nightmare.
We did try one well known one, to begin with, but that did not work out, less said the better.
Needless to say, I needed to move her, and so I was apprehensive at first
when I first placed her in Gowirie House! but it was the best move possible, the care was second to none.
She was there for four years, and it was the best peace of mind I had had for years.
When she became terminal and was moved to the hospital, I was expected to stick to visiting hours!!!!!!
So when the home said they would take her back, the relief was unbelievable, plus I could stay as long as I wished .
The staff there are so thoughtful not just for their charge but family as well.
10/10

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Current Review Score: 9.4 (9.355)

Overview of Review Score

The Review Score of 9.4 (9.355) out of 10 for Gowrie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Gowrie House Care Home is calculated as follows: ( (82 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Gowrie House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (3)

Meet the Team (3)

Lorraine

Lorraine Brophy

Job Title: Deputy Manager

Joined: 2021

Hi, my name is Lorraine.
I have worked in care for over 30 years now in many roles, care assistant, home manager and most positions in between.


I am passionate about person-centred care and individualised care planning. I came to work in Gowrie House on March 21 and I am enjoying and looking forward to the ongoing development of small-unit living.


In my spare time, I support Celtic FC and attend as many games as possible. I also love to visit my son and granddaughter in Portugal.

Richie

Richie Scobbie

Job Title: Maintenenace

Joined: 2018

Hi, my name is Richie Scobbie.
I am the maintenance man here at Gowrie House. I have been with the home for 2 and a half years now and enjoy being part of the Gowrie team. My role at the home is to maintain the home to a high standard making sure that all is safe for the residents and staff. When I am at home, I like to spend time with my kids going to their football games or fishing with my sons, we also like to go on family walks or do a spot of magnet fishing or camping.

Linda

Linda Hynes

Job Title: Housekeeper

Joined: 1998

Hi, my name is Linda.
I started work here at Gowrie House in April of 1998 as a domestic assistant and I have worked my way up to the position I have now which is Housekeeper. My main aim is to keep up the high standard of cleanliness and to keep Gowrie as homely and comfortable as possible for all our residents.
I am very family orientated and sadly became a widow 7 years ago so I now love spending most of my free time with my grandchildren and greatgrandchildren. I also have good friends in and outside of Gowrie House whom I am lucky enough to share many good laughs and holidays together.

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