Gowrie House Care Home

18/20 West Albert Road, Kirkcaldy KY1 1DL
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9.5 54 Reviews
  • Gowrie House Care Home, Kirkcaldy
Gowrie House Care Home is a tastefully decorated care home where every aspect contributes to residents' quality of life. The home offers person-centred residential, nursing, respite and dementia care.

Set in the heart of the seaside town of Kirkcaldy, the home has four lounges that all overlook the private grounds. the home boasts of a Dining room, café and cinema/activity room. Residents benefit from the home's own hairdressing salon and a varied activities programme to ensure no two days are the same.

The skilled and compassionate staff delivers care with patience, focus and kindness tailored to each resident's needs and capabilities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1634 – £1860
  • Self-Funded Residential Dementia Care: £1736 – £1860
  • Self-Funded Nursing Care: from £1860
  • Self-Funded Nursing Dementia Care: from £1860
  • RESPITE Self-Funded Residential Care: from £1860
  • RESPITE Self-Funded Residential Dementia Care: from £1860
  • RESPITE Self-Funded Nursing Care: from £1860
  • RESPITE Self-Funded Nursing Dementia Care: from £1860

These prices are only a guideline, please contact Gowrie House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Elaine Berry (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private residents and social work referral.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Open visiting

Parking

  • Secure care park at rear of building

Gowrie House Care Home Reviews (54)

9.5

Gowrie House Care Home has a Review Score of 9.5 (9.547) out of 10, based on 10 reviews in the last 2 years.
Over all time Gowrie House Care Home has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gowrie House Care Home
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Total of 54, showing 21-40
Review from Susan R (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted to have found such a lovely nursing home for my elderly and frail mum! She had a bad fall at home, resulting in a 12-week hospital stay and then began the process of visiting nursing homes (when it became apparent that she could never return home). From the first minute I visited Gowrie House,
I felt a very welcoming atmosphere with warm greetings from all staff and residents! When I left thirty minutes later, I knew that this was my preferred choice for Mum and, kindly, the manager ensured a bed was available on her discharge, which was much appreciated! Mum has now been a resident for seven weeks and although she is still adjusting to her new environment, myself and family are very happy with the care Mum is receiving and the excellent home-cooked food! All the staff are very pleasant, kind and patient and we are extremely grateful for their kindness in caring for Mum. We look forward to the summer months when we can all enjoy the beautiful sunny gardens.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your review, first few weeks are the hardest to adjust to such great changes, however, it is great to hear your mum feels settled.

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Review from Margaret D (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been in Gowrie House Care Home since September 2019. You can see that the whole team genuinely care for her and this provides great comfort to myself and all the family. The care of my mother in August 2022 when she had a stroke was beyond the call of duty. My mum is very happy, safe
and settled. All of the staff are amazing, everyone speaks to me and my mum. All staff and management do an excellent job.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your kind words. We have a very dedicated team here at Gowrie and it is good to have the recognition from you.

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Review from Valerie O (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad received excellent care throughout his time at Gowrie House Care Home and sadly passed away in September but what I wanted to review was the end-of-life care he received. It's not something you want to think about for your parents but the experience at Gowrie was exceptional. All of the staff
were truly amazing, always treating my dad with care, compassion and dignity and keeping us informed throughout with his condition. They went above and beyond. Not only did they look after my Dad, they looked after my sisters and I, keeping us upbeat, there to listen if we needed a chat and offering words of comfort and a cuddle when we were feeling low. We will never be able to truly express how much it meant to us. The words thank you just don't seem enough. Thank you from the bottom of our hearts.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for letting us know how we are doing at Gowrie House Care Home. The care and well-being of every resident and their family is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from L S (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was a bit hesitant about putting Mum into a care home, it was something I said that would never happen but to be honest it's been the best decision we as a family have made. Mum settled in quickly and I can now enjoy spending time with her as her daughter and not her carer. All of the staff from the
minute you enter are always welcoming and the staff in the Lewis suite are very caring and brilliant with my mum. I have absolutely no worries about the care my mum is receiving.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care home, it is lovely to hear you are enjoying spending quality time with your mum.

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Review from Ann H (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you enter the home until you leave, the staff are all very welcoming and always have time for a chat or to answer any questions. When we were looking for a nursing home for Dad, some people screwed up their faces at the mention of Gowrie House Care Home from their knowledge of residents'
care in previous years however, we heard it was now in the hands of new owners/staff and couldn't be happier with the care and attention Dad receives. The social worker also said this was a good place to consider. There are various activities twice a day and also events relatives and friends can attend. My dad has only been in five months and we have been to several events. Even my 15 year old granddaughter was impressed with the way the staff communicated and connected with the residents when she attended one of the events with me. I would not hesitate to recommend Gowrie House.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you very much for taking the time to review our service. It is especially great to hear that you are happy with your dad's care, we endeavour to provide a high standard of care and support at Gowrie House.

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Review from Mary S (Wife of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't speak highly enough about Gowrie House Care Home. My husband is very well looked after and all the staff and management do an excellent job. He is really happy there and the care and attention he receives daily from all the lovely care staff are clear to see. His room is always clean and
tidy and is nice and bright for him to sit in. When I visit him, I am always greeted with a smile and a cup of tea too.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review us, your feedback is much appreciated.

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Review from L M (Wife of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manager and carers, the best.
Patients are well looked after.
Plenty of entertainment.
I'm kept up to date on any changes to my husband eg, medication.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you so much for your kind comments, on behalf of all of our staff, it is very much appreciated.

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Review from Dianne W (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents moved to Gowrie House Care Home at the end of 2021. The transition into care was made seamless by all the staff. They are always attentive and friendly and make us feel like we have an extended family. My parents have made new friends with other residents and are well looked after.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our home. We really appreciate all feedback and it is good to hear your and your parent's experiences within Gowrie House.

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Review from M K (Son-in-law of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and the home is very clean. Relatives enjoy the food very much.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for letting us know how we are doing at Gowrie House Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from C C (Sister-in-law of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law has been a resident for the last six months and has received excellent care. She is largely bed-bound and is monitored constantly. She often comments on the friendliness and care of the staff.
Previously, my brother was a resident until his death in June 2021 and, again, received
the best of care.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you so much for your kind comments, on behalf of all of our staff, it is very much appreciated.

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Review from Linda P (Daughter of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has now been in Gowrie for one year. I am happy with her level of care. Carers are all very friendly and helpful (some more than others). My mum seems very happy withing Gowrie.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House.

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Review from Mary F (Relative of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff, very friendly and welcoming. High standards of cleanliness, strict Covid rules. A lovely place to be.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you very much for taking the time to review our home.

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Review from Darren F (Son of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking for a nursing home that could care for both my mother and father as it was important to keep them together. Finding the right place for my parents was difficult but when I visited the home, met the manager and her staff I knew this was where we wanted my parents to be looked after.
My
mother and father have now settled in well and the staff are great with them. I can’t thank them all enough for what they have done for the family. It’s also great to know that both my parents are safe, being looked after very well and eating fantastic food.
Thanks to all at Gowrie House Care Home.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you so much for your review. It is great to see your mum and dad settle into their new environment so very well.

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Review from Lisa G (Daughter of Resident) published on 12 July 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
My dad received the most amazing care whilst at Gowrie House... I am so thankful to all the staff, their support to my dad and the family has been excellent. They treated him with the greatest respect.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our home. We really appreciate all feedback and it good to hear you and your family's experience while your dad was in Gowrie House.

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Review from Veronica O (Daughter of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently was able to visit my Dad in his bedroom after fourteen months. I was delighted to see how content and happy he appeared. Fortunately my family and I have had excellent contact over the pandemic through zoom. The carers at Gowrie House Care Home are friendly and approachable. My Dad who has
dementia moved into the care home in December 2019. It took a couple of months for him to settle. Now my Dad says he is in a “good place”and he doesn’t get upset when my Mum leaves after a visit. He likes and trusts the staff. The home has a bright and airy feel since it has been decorated. The choice of colours in the dementia unit is excellent. My Dads room is always neat and tidy and he has a lovely view over the Forth, he enjoys watching the boats. I have been told the staff give my Dad one to one sessions using an iPad to help with his dementia and he can join in small group activities. Our family can’t thank the staff enough for the devoted care they are providing for my Dad.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for letting us know how we are doing at Gowrie House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Betty S (Daughter-in-law of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother in law has been a resident since June last year. During that time I have been satisfied with the standard of care given. If there have been any issues the staff have contacted me. If I have any concerns I contact the manager who is always very helpful. Gowrie has recently been decorated and
looks much brighter and her room looks a lot lighter with the removal of a big tree at the front of the building. When I visit she always has access to her call bell and has a nourishing drink within reach. The room is clean tidy and warm. Hopefully, the activities will soon be back to normal as she enjoys the bingo sessions etc. Any staff that I have met have always been very pleasant.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our Home. It is great to hear that you are satisfied with the care given to your mother in law and your mother in law is benefiting from the redecorating and gardening that has been undertaken in Gowrie House so far.

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Review from Jayne L (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
There comes a stage in life when making the correct decision on the welfare of my father was being raised. My sisters and I noticed his state of mind was confusing and worrying. In a short period of time, my father was showing signs of dementia by the family. You never think that dementia will progress
so quickly and especially through COVID19 lockdown. My sisters and I made the crucial decision that my father’s welfare was important and we are extremely happy and thankful for the wonderful care my father is continuing to receive from Gowrie house care home. The staff are tremendous with the care he is receiving. Knowing my father is being cared for is really important to us. Through lockdown, I’ve not managed to see my father however I can see he’s settled in very well. We believe that my father sees the staff as his new family. I like to personally thank you for everything that you have done in the care my father is continuing to receive.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thanks you so much for your review we are so pleased that you are comfortable with the care being provided for your dad.

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Review from Shirley S (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to your staff for the care my dad is receiving, I came to visit my dad today and was shocked to see how well he looked, especially as I have not seen him during lockdown. He is immaculate and fresh-looking. The visit went well, but when he went back indoors he clearly knows the staff
and was laughing and joking with them. First time I have felt we have done the right thing by getting help for my dad and don’t feel guilty anymore for putting him into care. He clearly is very comfortable and probably sees your staff as his family, staff are excellent at their job in the way he looks after my dad, and all the staff can’t do enough for my dad. My dad did take a while to settle and now but he is so happy and content with the care he receives. A huge thank you to Gowrie Staff.
Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your review. It is good for staff to hear how you appreciate the care that is being provided to your dad.

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Review from James H (Son of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my Mum is excellent. All the staff are friendly and helpful. Gowrie House is always clean. Would definitely recommend this home.
Reply from Jasmine Bracken, Marketing Administrator at Gowrie House Care Home

Thank you, James, for letting us know how we are doing at Gowrie House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from A H (Son of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Cleanliness of table is often poor, with dried food. Room hasn't been updated in 3 years of residence. Experienced staff are good, two members in particular. Other staff don't appear to understand or assist as well. Food options are poor, along with quality at times. High turn over of staff doesn't
help with his regular needs. Not value for money.
Reply from Jasmine Bracken, Marketing Administrator at Gowrie House Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.

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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Gowrie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Gowrie House Care Home is calculated as follows: ( (93 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 119 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Gowrie House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Lorraine

Lorraine Brophy

Job Title: Deputy Manager Joined: 2021

Hi, my name is Lorraine.
I have worked in care for over 30 years now in many roles, care assistant, home manager and most positions in between.


I am passionate about person-centred care and individualised care planning. I came to work in Gowrie House on March 21 and I am enjoying and looking forward to the ongoing development of small-unit living.


In my spare time, I support Celtic FC and attend as many games as possible. I also love to visit my son and granddaughter in Portugal.

Richie

Richie Scobbie

Job Title: Maintenenace Joined: 2018

Hi, my name is Richie Scobbie.
I am the maintenance man here at Gowrie House. I have been with the home for 2 and a half years now and enjoy being part of the Gowrie team. My role at the home is to maintain the home to a high standard making sure that all is safe for the residents and staff. When I am at home, I like to spend time with my kids going to their football games or fishing with my sons, we also like to go on family walks or do a spot of magnet fishing or camping.

Linda

Linda Hynes

Job Title: Housekeeper Joined: 1998

Hi, my name is Linda.
I started work here at Gowrie House in April of 1998 as a domestic assistant and I have worked my way up to the position I have now which is Housekeeper. My main aim is to keep up the high standard of cleanliness and to keep Gowrie as homely and comfortable as possible for all our residents.
I am very family orientated and sadly became a widow 7 years ago so I now love spending most of my free time with my grandchildren and greatgrandchildren. I also have good friends in and outside of Gowrie House whom I am lucky enough to share many good laughs and holidays together.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gowrie House Care Home to verify any information. View our terms and conditions. Gowrie House Care Home has an Enhanced Service - more info.