Cranford Care Centre

83-101 Cranford Road, Aberdeen AB10 7NJ
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9.4 39 Reviews
  • Cranford Care Centre, Aberdeen
Cranford Care Centre in Aberdeen provides dementia care, complex care and respite care.
Trained staff provide quality care to people in a friendly, care home.

Residents are treated with dignity and respect at all times.   
Nutritious, tasty meals are served which can cater to individuals' dietary requirements.
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Care Provided by Cranford Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £2200
  • Self-Funded Residential Dementia Care: £1800 – £2200
  • Self-Funded Nursing Care: £1900 – £2300
  • Self-Funded Nursing Dementia Care: £1900 – £2300
  • RESPITE Self-Funded Residential Care: £1800 – £2200
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £2200
  • RESPITE Self-Funded Nursing Care: £1900 – £2300
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £2300

amenities such as hairdressing, newspapers, chiropody are not included in the stated fees
personal allowance scheme is run in the home

These prices are only a guideline, please contact Cranford Care Centre to find out the exact price for your requirements.

Contact Cranford Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Cranford Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Anna Hoffmann (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • Cranford Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • Cranford Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Cranford Care Centre Reviews (39)

9.4

Cranford Care Centre has a Review Score of 9.4 (9.446) out of 10, based on 7 reviews in the last 2 years.
Over all time Cranford Care Centre has 39 reviews.

Overall Experience
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Date Published
  • 39
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Reviewer Connection to Cranford Care Centre
  • 19
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Total of 39, showing 21-39
Review from Shelagh B (Daughter of Resident) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother settled well into Cranford and is very happy there. She often comments on how kind and caring the staff are and I have found this to be true. They are very friendly and welcoming and always ready for a smile or a joke with my Mum. Before the pandemic, there was a variety of activities each
day and special events from time to time e.g. Christmas, Burns Night, Easter etc. There are few changes of staff and that has helped my mother and the family to get to know the carers. I think this is very important as it allows relationships to develop. The past year has, of course, been very difficult for everyone but the staff have tried to make sure that we have been able to stay in contact with phone calls, Facetime calls, Facebook posts and indoor/outdoor visits when allowed. The staff are very well led by the manager who regularly communicates with families in an open and honest way. I feel that I can discuss any concerns with her and that they will be acted upon.
Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for the review. We appreciate your kind words which I will ensure I share with staff.

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Review from Margaret C (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly two years. The staff are providing excellent care. They are always very welcoming and nothing is too much trouble. Cranford Care Home staff provide a safe, secure and nurturing environment for all their residents. My mum settled very quickly ad seems to be happy
and content.
Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for your lovely review. We all appreciate this so much.

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Review from Gloria R (Daughter of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is extremely well looked after by a very caring team at Cranford. I would like to say a big thank you to you all for keeping the residents' spirits up in what has been a challenging year.
When indoor visits had to be suspended, due to the lockdown, we were able to stay in touch with a phone
call or FaceTime. I have now been lucky enough to visit Mum indoors again and am so grateful to the staff for their assistance with these visits which are very organised.
It is so good to be back in Cranford and I look forward to a visit in the summer house when the weather is warmer.


Thank you

Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for your lovely review. We all appreciate your thanks and it's wonderful to see you back in visiting.

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Review from Valerie T (Daughter of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Cranford Care Centre on February 2020. On Mother’s Day March 2020, it sadly closed its door to visitors, to keep residents safe. We were in a pandemic as Covid had arrived. With regular video calls every week, I have kept in contact with my mum. Every time I see my mum she looks very
happy and always smiling into the carers face - what more could you ask for. Seeing Mum so happy and looked after when I can’t get to visit her, is so comforting. Now I am looking forward to visiting my mum next week and can’t wait to see her. The team at Cranford have done an excellent job keeping all the residents safe and happy.
Thank you all.
Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for your kind review, we all appreciate your kind words and are very happy to have our extended family back visiting again.

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Review from Angela R (Daughter of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Regular visitor to service and very friendly staff, approachable and always willing to help. Mum enjoys the interaction with the staff who always make time to talk. Food is always enjoyable and always a cup of tea on hand if needed. Mum is happy here.
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Review from Emma L (Granddaughter of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's nana has been in this home for about a year and has thoroughly enjoyed her time there. She's made a lot of friends and enjoys her time in the common area with everyone else. The staff look after her so well and they are so lovely when we visit.
Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for your lovely review, I am glad you agree our staff do a wonderful job.

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Review from P R (Cousin of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a lovely visit to Cranford recently to visit my lovely cousin. Our first time here and what a pleasant surprise. The home itself is lovely, the features in the old building are stunning, lots of effort had been made for Christmas, well done. All the staff we met were lovely, we were made to
feel very welcome.
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Review from Joshua M (Cousin of Resident) published on 9 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Felt I had to write to acknowledge and praise the wonderful care my cousin is receiving at Cranford Care Home. It was an absolute delight to visit recently and the staff are doing a fantastic job (each and every one of them). They even provided me with food and drink - afternoon tea is a huge hit, the
cakes were great.
I enjoyed the fact that they all know the residents well and families all felt so at home when visiting.
My cousin is enjoying her time at Cranford and seems to be settling in very well.
The home itself, is so lovely as is the setting.
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Review from C R (Niece of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always very pleasant and polite. Home, generally, is always clean and tidy. I like that it's been painted recently and freshened up. I'm grateful to the staff for looking after my relative.
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Review from B M (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident of Cranford over 8 months ago, and due to the care, help and support she has received, she settled in very quickly and continues to enjoy being a resident here. I have always found the care team, nurses and management to be extremely helpful. There is a great variety of activities
arranged for residents which my mum enjoys taking part in. The centre itself is always very clean and tidy, as is my mum's bedroom and toilet. My mum says she is very happy with the food and enjoys the tea-parties. I feel the staff do everything they can to make residents feel at home.
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Review from Rosetta M (Friend of Resident) published on 15 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic visit to this lovely home. The room was just lovely, just like a hotel. The staff were very attentive and welcoming. Would not hesitate to recommend this home to any other family members. Thank you.
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Review from L S (Friend of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thoroughly enjoy visiting Cranford so much, lovely staff. Nothing is too much trouble. The entire team are compassionate and caring. Residents are well looked after. Management team are very approachable and friendly.
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Review from Janice M (Daughter of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is content and happy at Cranford. Likes the new chef, who always tries to please. Manager and nurses and most carers very kind and professional.
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Review from Angela B (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for nearly a month and I have noticed big improvements in her health and wellbeing.
She has got her appetite back and is enjoying all the home bakes and home-made food.
Carers all doing their best and always willing to listen to any concerns we have.
Management and nurses
always there on hand if we need them.
Activities very good, always plenty for them to do.
I would highly recommend any of my friends and family to choose this home.
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Review from Brian K (Husband of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone made us welcome and the staff went out of their way to help and looked after my wife. The carer who organised the activities is great.
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Review from Ruth C (Daughter-in-law of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum in law has been a resident at Cranford Care Centre for approximately 19 months. Each and every member of staff has treated her with dignity and care. I cannot praise the staff highly enough. As a retired nurse, I know how demanding a job it can be. Everyone works as a team. Well done!
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Review from Rachel G (Resident) assisted by family/friend published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed with the facilities on offer at this care home. On talking with staff and management who were very friendly and described how everything worked seemed well organised from the care and support down to meals and activities and safety and security. Rooms were very spacious and clean
and had everything close to hand you needed.
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Review from Pamela M (Daughter of Resident) published on 14 September 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister and I dropped in at Cranford Care Centre without an appointment and were welcomed with warmth, respect and kindness. We were shown around the home and facilities. The lady who showed us around made sure that we were able to see all aspects of the home and she answered all of our questions
with openness. She explained the process regarding admission to the home and immediately made us feel that relatives were welcome and encouraged to be part of the care home family.
I am unable to comment personally on the care in the home, but I wanted to comment on the aspects that I did observe on our visit such as cleanliness which is very good and especially the immediate impression that we were made welcome as visitors and that the questions answered and involvement regarding relatives was part of the homes ethos.
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Review from Rami N (Daughter of Resident) published on 24 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, beautiful inside and outside. Things are always on offer (Tea and coffee), people get a say on what they eat, liked the place a lot.
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Current Review Score: 9.4 (9.446)

Overview of Review Score

The Review Score of 9.4 (9.446) out of 10 for Cranford Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Cranford Care Centre is calculated as follows: ( (68 Excellents x 5) + (11 Goods x 4) + (1 Poors x 2) ) ÷ 80 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.621 Points relating to the number of positive Reviews for Cranford Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Jun 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Coleen

Coleen Reid

Job Title: Care Home Manager

A very warm welcome to Cranford Care Home, Aberdeen.


Cranford Care Home is set on leafy grounds in the west end of Aberdeen on a lovely quiet residential street.


Our team here at Cranford are all dedicated and highly professional with an emphasis on providing excellent care for the elderly. We are proud of our team and they will always go that extra mile.


Friends and family are welcome to visit at any time and are encouraged to enjoy drinks and snacks or even to share a meal with the residents. Our chef provides a delicious variety of freshly cooked meals with a changing menu to reflect seasonal produce. Special diets are also catered for.


Residents are encouraged to participate in the range of activities we provide here at Cranford as well as having the freedom to make their own choices. We have a full-time activities coordinator who puts together a full programme of events adapted to suit the needs and wishes of our residents. Family and friends are also encouraged to participate in any of the activities we offer.


I would love to show you around Cranford and would be more than happy to discuss any aspect of care for your relative or friend. Simply call the home and make an appointment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranford Care Centre to verify any information. View our terms and conditions. Cranford Care Centre has an Enhanced Service - more info.