Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW
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9.7 73 Reviews
  • Burnside Nursing Home, Laurencekirk
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported.

The provider believes in focusing on the well-being of the individual, offering one-to-one sessions and supporting decisions to personalise their environment.

Sustainable solutions with an emphasis on the sound management of health and well-being are the target of experienced professionals, trained to understand both the physical and mental needs of clients.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sharon Melville (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (23)

Burnside Nursing Home Reviews (73)

Total of 73, showing 1-20
9.7

Burnside Nursing Home has a Review Score of 9.7 (9.720) out of 10, based on 16 reviews in the last 2 years. Over all time Burnside Nursing Home has 73 reviews.

Overall Experience

  • 62
  • 11
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Date Published

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Review from Alice M (Wife of Resident) published on 14 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All Burnside staff go the extra mile to provide residents with a friendly, happy environment. Emphasis is on a planned programme of social interaction and events tailored to individual residents' interests. Management are easily contacted, acting promptly on any query.

Reply from Sharon Melville, Home Manager at Burnside Nursing Home

Thank you for your kind words and thoughtful feedback. We're delighted to hear this feedback and we will be sure to share your comments with the entire team-your appreciation means a lot to us all.

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Review from D B (Husband of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Burnside since April 2024. Overall, the staff are excellent, obviously some better than others, but I have no concerns about quality of carers and nursing staff.
There is a nice clean area which we use regularly for fresh air and relaxing.

Reply from Emma Roberts, Regional Operations Manager at Burnside Nursing Home

Thank you for your positive feedback. We're glad to hear you're happy with the care your wife is receiving and that you both enjoy the spaces available. We'll ensure we share your comments with the team.

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Review from I H (Wife of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, my family and myself, were delighted with the change in my husband within just a few days when a resident for respite care. He was more alert and we understand he participated in all of the activities available to the residents. All of the staff caring for my husband were so kind and looked after
him so well. They made us very welcome when we visited. My husband was treated like a king by all of the staff. Thank you.

Reply from Emma Roberts, Regional Operations Manager at Burnside Nursing Home

Thank you for your lovely feedback. We're so pleased to hear your husband enjoyed his respite stay and felt so well cared for. We'll be sure to share your kind words with the team.

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Review from Ella P (Wife of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems, the staff are all excellent. My husband is always clean and tidy even though he can be challenging at times they are very patient and caring. I am always kept up to date with any changes in medication and any problems I have get dealt with well. I'm confident he is getting well looked after
which is the most important thing.

Reply from Emma Roberts, Regional Operations Manager at Burnside Nursing Home

Thank you so much for your kind words. We're truly grateful for your trust and are glad to hear you feel confident in the care your husband is receiving. We'll be sure to share your positive feedback with the team.

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Review from Elaine M (Daughter of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since 25th January. We (the family) and Mum have been very happy with all aspects of her care. Every member of staff has been so caring and helpful. Mum's moving to a home to be closer to the family.

Reply from Sharon Melville, Home Manager at Burnside Nursing Home

Thank you very much for your kind words it is very much appreciated, your mum will be missed dearly by all at Burnside

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Review from Margaret D (Daughter of Resident) published on 2 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for with dignity and respect. He has very particular expectations and I can honestly say he has been treated very well by everyone in the home.
When family visit we are met with smiles and nothing it too much trouble.

Reply from Sharon Melville, General Manager at Burnside Nursing Home

Thank you very much for your kind words it is very much appreciated by all of us at Burnside

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Review from Alison M (Daughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff towards all the residents is lovely to hear and see. And it's reassuring to know that he is being very well looked after.

Reply from Sharon Melville, General Manager at Burnside Nursing Home

Thank you for your positive feedback. We're glad to hear you're happy with the care your dad is receiving. We will ensure we share your comments with the team

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Review from Jackie C (Wife of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I felt well cared for at Burnside and were made to feel most welcome by all staff at all times. A minibus tour was organised by activities coordinators the first week we arrived which allowed us to learn about the local area with some of the other residents. I felt everyone was supportive
of my husband and his condition. Both carers and nurses always discussed issues and I felt that together we resolved issues in a proactive way. All staff were approachable, supportive and caring making me feel valued and part of my husband's care team. The care team at Burnside encouraged and mobilised my husband so much so that he was able to come home after I gained experience and confidence while working with carers. Thank you!

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Review from Hazel M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my mother is well cared for in Burnside Nursing Home. I have just attended a quiz night with my mum, for fundraising. The carers are all very pleasant to Mum and will discuss any concerns I have about Mum and act on them.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words, means a lot to our staff and very much appreciated.

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Review from G D (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with Mum's care - very good meals with choices. Mum is always clean and tidily presented, as is her room.
Staff are friendly and will attend to Mum's needs.
Activities offered are many and varied and now the weather is improving, residents are more often out in the beautiful presented
garden.
Staff know Mum and her likes/dislikes.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and encouraging words, it means such a lot to our dedicated staff. Kind regards, Marion.

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Review from Rhona M (Niece of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home with wonderful staff who go "above and beyond" to care for the residents.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and supportive words, very much appreciated by us all.

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Review from Isla C (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in for respite care and we could not fault the home. Her mobility was poor, urine infection and confused. The staff were outstanding. They took control of Mum's medication and got things under control. Working with the family concerns, they supported Mum to move and on leaving, her mobility
was much improved.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your support and very kind words, very much appreciated.

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Review from Vivienne C (Partner of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner wasn’t able to understand that he needed care and so was resistant to help. The staff at Burnside Nursing Home treated him professionally, kindly, cheerfully and with the utmost respect.
The huge support and friendship given to me as his partner made a difficult time so much easier.
I wouldn’t
hesitate to recommend Burnside.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words - very much appreciated by all our team.

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Review from A M (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mother got was truly exceptional. It was clear all staff were committed to making her as safe and comfortable as possible. The standard of communication amongst the whole team was really impressive. They could answer our questions fully and immediately. I would be very happy
to recommend Burnside Nursing Home to any family.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, they are very much appreciated.

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Review from S M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being so well cared for in Burnside. All staff are friendly and approachable. Their kindness and encouragement have helped Mum to settle in and participate in a variety of activities. As visitors, we are always met with a welcoming, friendly attitude and know that she is safe and being treated
with dignity.

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Review from Mark C (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Burnside, and in particular, all individuals within the Scotston unit, looked after Dad for the three months between November and February. The quality of nursing and general care was exemplary. The staff always had time to chat when we visited to explain any changes in Dad's condition,
and communicated effectively in a timely way by telephone when we requested updates. If anything did change, they were very proactive in contacting us.
Dad was always made comfortable and was never anxious whilst in the care of the Scotston team.
We could not have expected anything more from the entire professional staff team.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you, Mark, for your very kind and encouraging words; this is very much appreciated by all our team within the home, and in particular, Scotston Staff.

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Review from E M (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care Mum receives. Staff are always very friendly and helpful whenever we ask them anything. One of the main things for me, regarding Mum's care, is that she is treated kindly and I feel that she certainly is.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your review, very much appreciated.

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Review from Frances I (Sister of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Nursing Home has been my sister's home for the last five years. I have been more than happy with the care and attention that she has received throughout that time.
I live more than 100 miles from Burnside and am reassured by how she is looked after by the staff and how they compassionately
keep me informed by telephone about her now that she has been bedridden for more than two years.
The staff are always kind to my sister and all family relatives who visit her.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words. We appreciate your feedback very much.

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Review from Barbara C (Wife of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home staff have encouraged and enabled my husband to make visits home. These are very important for us as his stroke occurred while we were on holiday and home became a real goal that wasn't to be for everyday life. Support and encouragement has been there too for friends to visit and play
guitar and sing together, another important thing for my husband as he was a performer. The recent quiz organised by the activities staff was much enjoyed and the subject of conversation weeks later.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you very much for taking the time to share your feelings. We very much appreciate feedback to make sure we can provide the best service possible.

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Review from E M (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found no issues with my father's care, he is given full attention and treated with full respect. When Dad first arrived he enjoyed taking part in most things and enjoyed an outing in the minibus. Bud sadly, he has lost most of his mobility and can't do this anymore. The staff have been very attentive
in helping Dad as he needs more support. I feel he is very safe in this environment and I also have comfort knowing this.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Burnside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Burnside Nursing Home is calculated as follows: ( (141 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnside Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Apr 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about Burnside Nursing Home

What types of Care is Burnside Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burnside Nursing Home have?

There are 57 Single Rooms.

What are the Facilities & Services at Burnside Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Burnside Nursing Home to the centre of Laurencekirk?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burnside Nursing Home to verify any information. View our terms and conditions. Burnside Nursing Home has an Enhanced Service - more info.