Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW
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9.7 73 Reviews
  • Burnside Nursing Home, Laurencekirk
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported.

The provider believes in focusing on the well-being of the individual, offering one-to-one sessions and supporting decisions to personalise their environment.

Sustainable solutions with an emphasis on the sound management of health and well-being are the target of experienced professionals, trained to understand both the physical and mental needs of clients.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sharon Melville (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (23)

Burnside Nursing Home Reviews (73)

Total of 73, showing 61-73
9.7

Burnside Nursing Home has a Review Score of 9.7 (9.720) out of 10, based on 16 reviews in the last 2 years. Over all time Burnside Nursing Home has 73 reviews.

Overall Experience

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  • 11
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Date Published

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Review from Kay H (Niece of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside is a lovely friendly home. It very much creates the feeling of 'home'. I fully believe my aunt is cared for by warm, caring and friendly individuals. There always appears to be plenty staff watching over and intermingling with residents. On a personal note whenever we visit we are made very
welcome and can enjoy a cup of coffee/tea with my aunt. I am extremely happy with the care and attention my aunt receives which provides peace of mind to the family.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank You very much for your kind and reassuring words, we very much appreciate your feedback and support and will pass on to our staff looking after your aunt

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Review from Alice E (Resident) assisted by family/friend published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very friendly and accommodating.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, we appreciate the positive feedback.
I will pass this onto our staff

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Review from Bill R (Friend of Resident) published on 1 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting an elderly lady who is the mother of a friend for the past year and have found the care home to be providing a very good level of all round care. The staff are always friendly and ready to engage with the visitors. They have also been responsive to discussing any issues mentioned
about the resident and have been prompt at following these up.
The facilities appear very good and interaction between staff and residents is a happy one. The home and rooms always appear clean and well decorated.
Over winter the lady in question was poorly but the staff were very attentive and she has recovered well with their nursing.

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Review from Alexander C (Resident) assisted by family/friend published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy, the staff are excellent. Food is good.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm pleased you're content with everything at Burnside.

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Review from Ruby (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in Burnside but the difference in her skin and overall health was incredible, the carers and nurses were genuine and very caring, she was warm and well fed. During her final days the staff were wonderful to mum and also looked after me, made sure I was holding up. It's very difficult to
choose a care home for your mum but I am glad I chose Burnside.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your kind feedback and I'm sorry for your loss.

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Review from Moira (Daughter of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Dad on an "open day". There was entertainment which was age group appropriate. All relatives were invited to join residents for a "high tea" which I have to say was exceptional! All the staff from management, carers, activities staff and catering have really done themselves proud. Even off duty
staff were there, which all adds to the "family feel" which is evident here. Extremely happy with the care given.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm glad you were able to join the open day which was a really fun occasion for all involved.

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Review from James C (Son of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming environment, safe made to feel part of an extended family. Cater for needs of spouse makes transition easier. Rooms comfortable, clean and warm. Friendly staff.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback.

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Review from Gail L (Daughter of Resident) published on 24 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in the home for a very short time but the care given to mum was outstanding all the staff were so friendly and ready to help or answer any question that we had for them. The home is not only comfortable for the resident but also the family visiting. When we were looking for a nursing
home for mum we looked at a few different ones and Burnside came out at the top of our list, we were made most welcome as soon as we walked in on our first visit and the manager took the time to explain all about the home and show us all over the home. Burnside is so well kept clean tidy with very nice gardens for the residents and family's to sit out in. Burnside would be the first place I would recommend to anyone looking for a home from home with excellent care for their loved ones.
With all our thanks to the manager and team. (Keep up the good work)

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm very pleased to hear you were happy with the care provided to your mother.

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Review from Christine W (Daughter of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for nearly six weeks after falling and breaking her hip. When she arrived she was frightened and had lost her confidence. From day one she was treated like an individual and without exception all the staff were friendly, helpful and encouraged her to walk further each day. Her
room was lovely and had all the equipment needed to aid her recovery, the food was always well cooked and nutritious and she ate well and regained her strength.
I cannot recommend Burnside highly enough and would like to thank all the staff who made my mother's stay beneficial to her well-being and enjoyable.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback, it is most appreciated.

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Review from Alex G (Son of Resident) published on 10 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Burnside when he was unable to live at home and required 24 hour care he was a very fun loving person who loved life and even after having his stroke he remained positive. The staff in Burnside made him welcome and cared for him as if he was one of their own and he wanted for nothing
The family and his many visitors were always made welcome and he was able to live his life in a safe happy environment looked after by people who genuinely cared.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback.

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Review from Vi D (Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I arrived here 2 weeks ago from hospital in Dundee. I was reluctant to go home and it was arranged for me to come here where I had help with washing and toilet and a nice room to myself. My first week I did a lot of rest with my legs up. My second week I got into the habit of making my own breakfast
and as much walking as possible. The hospitality here is first class in my eyes and everyone is so nice. Staff wise nothing is a bother. I will certainly recommend the home to anyone in the same position as myself.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm pleased you've enjoyed your time at Burnside.

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Review from Aimee M (Granddaughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my gran had a short spell in hospital, we realised as a family gran would no longer manage at home alone. She was to move to my in-laws but before that gran went to Burnside. The first week she was there, gran was a new person, happy, chatty, alert and just enjoying life. The staff were top notch!
The second week gran was there she took ill and sadly passed away. We couldn't of asked for a better team of nurses/carers/cleaners, as a family we wanted for nothing, the ream at Burnside looked after gran but also made sure we had everything we needed. We will never be able to thank them enough!

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your review. I'm delighted you were happy with the care provided to your grandmother by the team at Burnside.

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Review from Keith M (Grandson of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Burnside are fantastic! took excellent care of my gran whilst she was there. I wouldn't be able to thank them enough!

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm very pleased Burnside have provided excellent care to your grandmother.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Burnside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Burnside Nursing Home is calculated as follows: ( (141 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnside Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Apr 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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