Moss Park Care Home
St John's Road, Caol, Lochyside, Fort William, Highland PH33 7PR
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Care Provided by Moss Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,652
- RESPITE Self-Funded Residential Care: from £1,652
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group/Owner
- NHS Highland
- NHS Owned
Person in charge
- Caterina Gordon (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Moss Park Care Home Reviews (66)
Over all time Moss Park Care Home has 66 reviews.
The staff in the care home are really lovely. The room is a bit shabby and could do with a freshen up. The staff have coped very well with the Covid outbreak and the care manager has been brilliant in letting us see our relative.
Thank you for your lovely comments about Moss Park and the positive experiences you have had when visiting your relative. I am very sorry that your relative's bedroom appears shabby, I have asked the Home Manager to contact you directly to arrange for the bedroom to be decorated as a matter of urgency.
Any medical problems are dealt with very promptly. I am kept informed of any new issues.
My only issue is the size of the bedrooms, they are very small. My mum likes to watch TV and there is no room to move her chair so that she can see the TV properly, she has to watch it at an angle. The downstairs part of the home is much nicer than the upstairs. These issues are not anything that the staff can do anything about but, the care company needs to bring it up to a better standard.
Thank you for your very positive comments regarding the standard of care and communication at Moss Park. The home manager will be in contact with you directly to discuss your mother's bedroom and any suggestions you may have that will help us improve the upstairs of the home.
The care and staff are above in their approach.
We are always kept informed of any issues and concerns. The staff are friendly and helpful on the phones or when visiting. There is a happy atmosphere in the home. We are very contented in the fact that he is being extremely well cared for and is happy.
My recommendation would depend on individual need. Management and staff have been doing a great job during the pandemic and this should be recognised. I realise with the level of her dementia, Moss Park is the best place for my mother to be but I feel if there were less bedrooms enabling decent bathrooms and larger bedrooms it would be much, much better. The food is fantastic and the chef also deserves individual recognition.
The staff are fantastic and very accomodating at Moss Park. Their handling of the lockdown period and subsequent restrictions was very good. I have complete confidence in their professionalism.
My mother-in-law is very well looked after by the staff and management of Moss Park. The food is excellent and activities are varied and very regular. During the recent Covid-19 pandemic, Moss Park took every precaution to keep their residents and staff safe. For that we the family, are very grateful.
Since the pandemic, the home has been extremely vigilant and I have nothing but praise for the home's efforts at keeping the residents and staff safe and allowing visits when safe to do so.
I am very impressed with Moss Park Care Home. The manager and staff are very kind and caring, and the food is excellent as well. My uncle is happy there.
Very impressed, both with facilities and with staff.
A home from home.
My wife has been a resident at Moss Park for about two years. I am very pleased with the way she is looked after. The food is good, the staff are kind, considerate and always make me feel welcome. When I visit, I know my wife is well-loved, after which is a great comfort as my home is 50 miles away. I phone every day I am not visiting and the staff are always very pleasant. I cannot praise the home and staff enough - God bless them all.
The care my mum is receiving at Moss Park is excellent. The staff provide care and support 24/7 and at all times, the residents are treated with not only dignity but also patience and understanding. Nothing is a problem - whatever she needs or wants is provided. The food is beyond excellent and it is all homemade. I would not hesitate to recommend Moss Park to anyone needing similar care or treatment.
Excellent, compassionate care. Each resident is treated with respect and regard to individual needs and preferences. The manager is highly visible in the home and always available to us if we have any concerns. Sometimes I think the home could be a little cleaner but overall, we are very happy.
The change in him is like night and day.
Many thanks to all concerned.
I moved here about one month ago and find the facility meets my needs, the food is good and plentiful. The staff are helpful, friendly and kind. If there were automatic doors it would be the icing on the cake.
The dog is absolutely stunning. I enjoy being with the dog. Food is good.
I love the care home. Staff are friendly and hard working. I love the new dog the home has.
My mother was moved to this care home in December 2018 from another home. We were a bit nervous of the move. When we did arrive the manager had put us at ease. The home is very homely which is what you want for a family member, and also get the added bonus of first class nursing care. The staff have been very good to my mother and attend to all her needs. She enjoys the food and all the home baking. Any time the Doctor changes her medication we receive a phone call to tell us. There is always something going on, musicians, plays etc.
The staff are kind and considerate.
Regulatory Rating
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Moss Park Care Home.
Awards / Recognitions (3)
- Recipient: Moss Park Care HomeDate: Sunday 01 Feb 2015
- Recipient: Moss Park Care HomeDate: Friday 04 Apr 2014
- Recipient: Moss Park Care HomeDate: Saturday 01 Feb 2014
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