Barchester Drummond Grange Care Home

7 Kevock Road, Lasswade EH18 1HT

Barchester Drummond Grange is located on the edge of Lasswade, a picturesque village on the river North Esk and only six miles from Edinburgh.

It provides support to younger adults with physical disabilities who have a range of underlying conditions such as multiple sclerosis, motor neurone disease, spinal or brain injuries. The care home is able to support those requiring life support equipment.


Staff organise social and recreational programmes and generate a calm, homely atmosphere in the home. The home's care workers are experienced and skilled in meeting all individuals care needs now and in the future.

Group: Barchester Healthcare Ltd

Person in charge: Eleanor Wilson (General Manager)

Local Authority / Social Services: Midlothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 111 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Head/Brain Injury • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Bulgarian, Dutch, Polish, Portuguese, Romanian

Single Rooms: 111

Rooms with ensuite WC: 111

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Barchester Drummond Grange Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.6 (maximum of 10) for Barchester Drummond Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Barchester Drummond Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 24 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.627 for Barchester Drummond Grange Care Home is calculated as follows: ( (218 Excellents x 5) + (94 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 324 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Drummond Grange Care Home is based on 24 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.2 positive Reviews (111 registered maximum number of service users ÷ 5). 24 Reviews ÷ 22.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Barchester Drummond Grange Care Home has a Review Score of 9.6 (9.627) from 28 Reviews


Average Ratings

  • Excellent
    19
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Drummond Grange Care Home?

  • Extremely LIKELY
    23
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Drummond Grange Care Home

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Wife of Resident/Service User
    3
  • Brother-in-law of Resident/Service User
    2
  • Mother of Resident/Service User
    2
  • more

Very happy with the care and attention our dad receives at Drummond Grange from all the staff.
Also very happy with the meals provided.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

Drummond Grange is a welcoming and friendly care home. Permanent staff take time to get to know residents and their family, which is appreciated.
The building itself is suitably built but also has a lovely, homely feeling.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   3.6 out of 5

My Husband is not yet in the care home, we are eagerly awaiting a place. I viewed it and was very impressed with everything I saw and witnessed and I did not make an appointment, I just walked in off the street as an enquiry to Drummond Grange and another care home and both were exactly the same. My husband is really looking forward to getting in. We have been assessed and accepted and that went great.l

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the nursing/care and management enough.
This was my first experience of care homes and I cannot believe how happy this establishment has made my son, who is a resident, and myself.
We were both very apprehensive of this decision for him to go into a care home but feel it is the best decision we have made for him.
He has only been a resident for a short time and we are confident that the care he will receive will improve his total well being in the future.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Although my husband has been in Drummond Grange Care Home for a short time there has been a marked improvement in his well being. His mood has lifted and he has begun to say more words. (He had almost lost all his speech). He is looking around more and engaging with others more, both family and carers. There is also a marked improvement in his personal care, always clean and tidy.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4 out of 5

All visits to the home are impromptu by me, but never changes in regards to what I have seen; good attention to residents in all areas of care ie. food, fun, activities and personal attention. I wouldn't hesitate to recommend Drummond Grange to anyone looking for a place of similar needs for their loved ones.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I found staff very happy and respectful of their charges. Activities plentiful and well organised. Food excels normal and varied. Visits by me are always enjoyable. Overall, very well run. I would be happy to be a resident.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

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Average Rating:   4.8 out of 5

Excellent care. My mother could not be better looked after. The staff are all excellent and my mother has her dignity back after a few years of neglecting issues. The staff keep my mother well dressed as she used to be. She is well fed, hygienic, has her hair done each week. Although I do not want her to be in a care home, I know none better who would look after her so well.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Have found all members of staff from admin, to carers and nurses very pleasant and helpful. The nurses and carers have been especially understanding and kind to my aunt and helping her to adjust to having to be looked after and cared for by others.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Although I must say I am not happy to be here due to my circumstances, because of my requirement for care, I am content. I have found care provided has been excellent. The food is again excellent, the single most enjoyable and beneficial factor of my stay would be the physiotherapy.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

I am impressed by the home. The staff are invariably cheerful, smiling and helpful from the management down. I think they treat my relative with dignity and compassion and she is not the easiest person to deal with. Staff invariably change, yet the change is managed and appears seamless with no drop in standards.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mum was admitted to Dalhousie Unit in December 2017 having been in 6 places previously. She suffers from severe dementia and from our initial visit to today, she and the family have been treated with nothing less than friendship, dignity and understanding.
Her room is first class and we are delighted with this home - thankful we found it after a long search. We hope this can be her forever home.
Thanks to all the team for all you do.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

My friend has been a resident here for a number of years. She is very settled and happy here. She is encouraged to do a variety of activities and is supported in doing so. She has had her ups and downs, but overall I think she is very content.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Outstanding level of care and attention to my mother's needs.

Staff are so caring and committed to their work. Superb amount of entertainment. Beautiful grounds and the choice of food is fantastic. The rooms are currently to be upgraded but sitting areas are lovely.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My partner went into Barchester Drummond Grange Care Home two months ago and you could not wish for any more out of a care home. She is treated with untold dignity and looked after extremely well. The food is really good and I have something to eat every time I go to visit (2 - 3 times weekly). The staff and management go out of their way to help everyone under their care. They do a super job of running the home the way it should be run.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

Drummond Grange is a lovely home, I get on well with the manager and all the staff, they look after my daughter and they phone me if there are any problems.
I have a good relationship with them and have a good laugh with the staff. I have no worries about my daughter, they look after her well.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

There is no washing up liquid or cloth to wash up the cups and some cups are disgusting and nothing to clean the sink! very surprised at that.
Fingernails do not get cut we have to do it, very rarely does this happen. Sometimes he is cold when we go in, I don't know if they check or feel his arms? He does not speak to tell.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

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Average Rating:   3.8 out of 5

Drummond Grange, from my experience so far, is a nice place to be/live. The staff are friendly and approachable. The food seems nice and there appears to be plenty of activities and things going on to keep residents busy/entertained. The grounds are also lovely. A positive experience so far!

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

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Average Rating:   4 out of 5

My younger brother is very well looked after. Nice and friendly staff.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been here eight years and everyone is extremely friendly and helpful and they are very attentive to my needs.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

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Average Rating:   5 out of 5

All staff caring and could not have asked for more. Drummond Grange is highly recommended.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

Dad is looked after brilliantly. All the staff were so friendly and helpful and could not have done more for dad before in the later stages of his life. I would not have any hesitation in recommending Drummond Grange to anyone that would require the same sort of care that dad needed.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Staff second to none, can not praise them highly enough. The way they cared for my dad was impeccable, the way they were considerate to us as a family was also impeccable. The facilities as far as we used were clean and comfortable. Nothing was a bother to them (and I asked a lot). Unfortunately, dad never has a lot of time, but his last days were as good as we could ask. Thank you again from all our family.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Exceptional service by everyone concerned in providing care for our nephew.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

When visiting my brother-in-law, I found the care home was excellent. Staff were excellent.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

I think Drummond Grange is a perfect place to stay. The staff are efficient, management is very good and the home is lovely and clean. There is always plenty of activity and outings for the residents. They are well catered for in every way.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the care and the way my mum is treated with dignity, affection, and humour. She went downhill early this year and the recovery she has since made is brilliant and I feel this is largely due to the care and attention she has been given by staff at the home.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Was not sure on my mother's arrival if this was the right choice (care/accommodation) However due to excellent staff and management this ended up most favourable. No complaints whatsoever.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

Eleanor

Eleanor Wilson

Job Title: General Manager

Description:

Eleanor has been a Registered Nurse for nearly 30 years; Eleanor held a senior position in NHS Lanarkshire before joining Alexandra Court in November 2010 and is now Acting General Manager here at Drummond Grange.

Allan

Allan Begbie

Job Title: Administrator

Description:

My name is Allan and I thoroughly enjoy my role as administrator in the home.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Drummond Grange Care Home