Barchester Drummond Grange Care Home, Lasswade, Midlothian
Barchester Drummond Grange Care Home, Lasswade, Midlothian
Barchester Drummond Grange Care Home, Lasswade, Midlothian

Barchester Drummond Grange is located on the edge of Lasswade, a picturesque village on the river North Esk and only six miles from Edinburgh.

It provides support to younger adults with physical disabilities who have a range of underlying conditions such as multiple sclerosis, motor neurone disease, spinal or brain injuries. The care home is able to support those requiring life support equipment.


Staff organise social and recreational programmes and generate a calm, homely atmosphere in the home. The home's care workers are experienced and skilled in meeting all individuals care needs now and in the future.

Group: Barchester Healthcare Ltd

Person in charge: Eleanor Wilson (General Manager)

Local Authority / Social Services: Midlothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 111 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Head/Brain Injury • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Bulgarian, Dutch, Polish, Portuguese, Romanian

Single Rooms: 111

Rooms with ensuite WC: 111

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Barchester Drummond Grange Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.4 Barchester Drummond Grange Care Home has a Review Score of 9.4 (9.403)

The Review Score of 9.4 (maximum of 10) for Barchester Drummond Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Barchester Drummond Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.727 for Barchester Drummond Grange Care Home is calculated as follows: ( (140 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 187 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.676 Points relating to the number of positive Reviews for Barchester Drummond Grange Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.2 positive Reviews (111 registered maximum number of service users ÷ 5). 15 Reviews ÷ 22.2 Target = 0.676

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Drummond Grange Care Home?

  • Extremely LIKELY
    12
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Drummond Grange Care Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Brother-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

My friend has been a resident here for a number of years. She is very settled and happy here. She is encouraged to do a variety of activities and is supported in doing so. She has had her ups and downs, but overall I think she is very content.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Outstanding level of care and attention to my mother's needs.

Staff are so caring and committed to their work. Superb amount of entertainment. Beautiful grounds and the choice of food is fantastic. The rooms are currently to be upgraded but sitting areas are lovely.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My partner went into Barchester Drummond Grange Care Home two months ago and you could not wish for any more out of a care home. She is treated with untold dignity and looked after extremely well. The food is really good and I have something to eat every time I go to visit (2 - 3 times weekly). The staff and management go out of their way to help everyone under their care. They do a super job of running the home the way it should be run.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Drummond Grange is a lovely home, I get on well with the manager and all the staff, they look after my daughter and they phone me if there are any problems.
I have a good relationship with them and have a good laugh with the staff. I have no worries about my daughter, they look after her well.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is no washing up liquid or cloth to wash up the cups and some cups are disgusting and nothing to clean the sink! very surprised at that.
Fingernails do not get cut we have to do it, very rarely does this happen. Sometimes he is cold when we go in, I don't know if they check or feel his arms? He does not speak to tell.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Drummond Grange, from my experience so far, is a nice place to be/live. The staff are friendly and approachable. The food seems nice and there appears to be plenty of activities and things going on to keep residents busy/entertained. The grounds are also lovely. A positive experience so far!

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My younger brother is very well looked after. Nice and friendly staff.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here eight years and everyone is extremely friendly and helpful and they are very attentive to my needs.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff caring and could not have asked for more. Drummond Grange is highly recommended.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad is looked after brilliantly. All the staff were so friendly and helpful and could not have done more for dad before in the later stages of his life. I would not have any hesitation in recommending Drummond Grange to anyone that would require the same sort of care that dad needed.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff second to none, can not praise them highly enough. The way they cared for my dad was impeccable, the way they were considerate to us as a family was also impeccable. The facilities as far as we used were clean and comfortable. Nothing was a bother to them (and I asked a lot). Unfortunately, dad never has a lot of time, but his last days were as good as we could ask. Thank you again from all our family.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Exceptional service by everyone concerned in providing care for our nephew.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting my brother-in-law, I found the care home was excellent. Staff were excellent.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think Drummond Grange is a perfect place to stay. The staff are efficient, management is very good and the home is lovely and clean. There is always plenty of activity and outings for the residents. They are well catered for in every way.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care and the way my mum is treated with dignity, affection, and humour. She went downhill early this year and the recovery she has since made is brilliant and I feel this is largely due to the care and attention she has been given by staff at the home.

How likely would you be to recommend Barchester Drummond Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Was not sure on my mother's arrival if this was the right choice (care/accommodation) However due to excellent staff and management this ended up most favourable. No complaints whatsoever.

How likely would you be to recommend Barchester Drummond Grange Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Eleanor

Eleanor Wilson

Job Title: General Manager

Description:

Eleanor has been a Registered Nurse for nearly 30 years; Eleanor held a senior position in NHS Lanarkshire before joining Alexandra Court in November 2010 and is now Acting General Manager here at Drummond Grange.

Allan

Allan Begbie

Job Title: Administrator

Description:

My name is Allan and I thoroughly enjoy my role as administrator in the home.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Drummond Grange Care Home