Heatherfield

49 Bathgate Road, Armadale, Bathgate EH48 2PD
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9.8 49 Reviews
  • Heatherfield, Bathgate
Heatherfield Nursing Home is a 61 bed registered care facility, located close to the M8 motorway between Edinburgh and Glasgow and enjoys scenic views of Bathgate, Ochil and Pentland Hills.

The home provides general nursing care to people over the age of 65 and to those with dementia related conditions.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. The home specialises in small scale living for its dementia residents, allowing excellent person centred care. Large living spaces with separate kitchenettes and extra wide corridors throughout the building encourage the residents' freedom of movement.

Heatherfield offers a varied activities programme and residents can enjoy the beautiful gardens surrounding the home at their leisure. The home also benefits from excellent public transport links to Armadale and Bathgate, which makes for some fantastic day trips to places of local interest.

Fees will depend on the needs of the prospective resident, but more information can be provided by the Service Manager in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Hazel McFie (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Residents admitted following an assessment of needs
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (24)

Visiting

  • At any time

Parking

  • Free on site parking

Heatherfield Reviews (49)

9.8

Heatherfield has a Review Score of 9.8 (9.773) out of 10, based on 11 reviews in the last 2 years.
Over all time Heatherfield has 49 reviews.

Overall Experience
  • 37
  • 11
  • 1
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Date Published
  • 49
  • 10
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  • 11
  • 38
Reviewer Connection to Heatherfield
  • 22
  • 6
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  • 3
  • 1
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Total of 49, showing 41-49
Review from William W (Husband of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident in another home before moving to Heatherfield. The difference is night and day. I cannot find fault whatsoever.
Reply from Anne Wilson, Service Manager at Heatherfield

Dear William, thank you so much for your kind words about Heatherfield.

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Review from Jean L (Daughter of Resident) published on 22 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having viewed a number of Care Homes, prior to selecting Heatherfield, my decision to select this as a care home for my mother was an easy choice to make.
During my initial visit, I liked how the areas for the residents were arranged into small groups. The management and staff were friendly and caring
to both the residents and visitors.


Over the 5 months that my mum has been a resident, I find visiting a pleasure as I am always made welcome and receive an update on my mum's health and any needs that arise for her well-being.


The recent addition of an activities coordinator will hopefully increase the stimulation levels for the residents.

Reply from Anne Wilson, Service Manager at Heatherfield

Thank you Jean for your kind works, we are pleased that your mother is happy at Heatherfield

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Review from Alison H (Daughter of Resident) published on 17 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The unit reflects practice which is centred on the individual, which asks for and acts on stated wishes, and which respects differences in needs and wishes.
It deals well with medical issues, but also care and social needs. It is involved in the locality from which most of its residents come and encourages
input from the community from families and local groups (eg dancing, musical groups).
The unit has involved local community services for my mother -dentist, optician etc, appropriately, and have sought local GPs involvement -reassuring in that the GP was my mothers when she lived at home.
Reply from Anne Wilson, Service Manager at Heatherfield

Thank you, Alison, for your kind words. we are pleased that your mother is happy at Heatherfield.

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Review from John E (Son of Resident) published on 10 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home, I use the word home because that what it is for my mother.
The staff respect her wishes and her dignity at all times.


The food is varied, helped to eat if required is available. If you do not wish to take part in any of the activities, that is fine.

Reply from Anne Wilson, Service Manager at Heatherfield

Thank you John for your kind words.

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Review from Janice (Daughter of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall the best home round here. Good staff, clean and patients well catered for. My mum has been a resident there for 6 years and she is happy with the care that she receives. Been a few changes over the years but settled now with good staff.
Reply from Anne Wilson, Service Manager at Heatherfield

Thank you for your comments Janice. We have very recently employed a new activities coordinator and a second person will be employed early September, so you should see a vast improvement in our activities over the next few months.

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Review from Winnie (Daughter of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find Heatherfeild care facility clean and well maintained. The staff are all very friendly and helpful. There are activities and entertainment for residents who are able to participate and staff are happy to interact with residents when time and duties allow i.e. play dominoes.
Reply from Anne Wilson, Service Manager at Heatherfield

Thank you Winnie for your kind words.

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Review from Douglas M (Grandson of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has settled into Heatherfield well. The staff are very friendly and attentive.


It is comforting to know that he is being cared for in a respectful manner. When we visit the staff are always friendly and helpful.

Reply from Anne Wilson, Service Manager at Heatherfield

Thank you Douglas for your kind words. We are pleased that your Grand father is happy at Heatherfield.

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Review from Sylvia B (Daughter of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is 91 and had been moved several times in a short period and when she saw Heatherfield she was looking forward to moving there. The nurses and carers really look after her. She has settled in well and has connected with many of the carers and nurses.


The activities taking place certainly have

encouraged her to connect with other residents.


I certainly feel that the care she is getting has put the family's mind at ease as she now has constant care and company that she needs.

Reply from Anne Wilson, Service Manager at Heatherfield

Thank you Sylvia for your kind words.

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Review from Helen B (Wife of Resident) published on 21 June 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very helpful.
Reply from Anne Wilson, Service Manager at Heatherfield

Thank you for your review Helen.

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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Heatherfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Heatherfield is calculated as follows: ( (114 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Heatherfield is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Jan 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Hazel McFie

Job Title: Service Manager

Hazel Mcfie - Service Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherfield to verify any information. View our terms and conditions. Heatherfield has an Enhanced Service - more info.