Colinton Care Home

Thank you for everything you have done for us and Mum.

Colinton is home to my 97-year-old Mother and has been for over two years now. The home is spotlessly clean, bright, and welcoming and the staff are all fantastic. Mum is very happy there (well, as happy as she'll ever be given her nature), and feels very safe and well-looked after. A new manager has been appointed recently who is friendly, experienced and approachable.

Unfortunately, he went downhill in January. The staff took such good care of him and were so kind and helpful to us when he passed away. I can’t thank all the staff enough for their care, kindness, compassion and respect to Dad.

All the staff are lovely, my Mum is happy and very well looked after. The care home is spotless, and the staff make relatives very welcome and can't do enough. My mum is surrounded by lovely people who take care of her every need.

Just excellent.

Dad is looked after extremely well and I am very happy and impressed with the level of care given to him. The staff are all very nice and attentive to all his needs. They take time to talk to him and tend to his needs from his health to his personal care. There is a programme of activities each week which the coordinator and staff encourage him to attend, giving him company and stimulation to keep attentive and active. It was a hard decision to choose a care home and move him in but it’s the best thing for Dad and he appears very happy!

From the moment my mum entered Colinton Care Home, I have had nothing but praise and admiration for all the staff and management. They made my mum very welcome, as they did our family. It was not an easy decision for us to put our mum in a care home, but everyone could not have helped Mum settle in as easy as she has, which has made us as a family accept that we made the right decision. Their care and attention has been continuous throughout her stay. Thank you.

I am very pleased with the care my grandad is receiving in Colinton. I have confidence that he is safe and well cared for. The staff are all lovely, very friendly and always in good humour. The home is always clean and tidy however I feel it could do with refurbishment as the decor is beginning to look a bit tired but this doesn’t take away from the excellent care that is provided to the residents.

Colinton has provided a friendly, caring and comfortable home for my father over the past year. There are true stars among the nursing staff and carers, working with compassion and good humour. The support staff in the office, cleaning and catering are always polite and friendly and working hard aswell. Some minor upgrades are ongoing/desirable, but fundamentally, the house and its grounds are lovely.

Lovely care home with nice gardens. My dad enjoys his food here very much.

My father was given the best possible care from his first day to his last in Colinton Care Home. He was treated with dignity, respect and gentle banter by all the staff, whether nursing, caring or auxiliary. Staff also ensured that I was well informed of any changes to my father's health and well-being, and were always guided by what would achieve the best outcome. All staff are warm and empathetic to residents and their family members. I cannot recommend Colinton more highly.

I was very happy with the care provided by the Colinton Care Home staff for my elderly and confused aunt. The staff were patient and kind and helped her settle into the home where she stayed for three months before she died. It was a difficult and upsetting time for her but the staff made her welcome and she liked her homely surroundings which were clean and comfortable. As a family member, it was reassuring for me to see she was being well cared for and nothing was a problem for the staff. I was kept informed of her care needs and any changes to treatment/management that occurred. My aunt had several physical and mental health issues and I felt the staff managed these well and as a relative, I felt my opinions were listened to and that was important to me. Thank you to the staff for skillfully and sensitively taking care of my aunt in her final months.

The staff and management were very helpful and good with my husband. They always had time to stop and visit him and help where required, very professional but also very friendly. They helped us deal with his end of life with compassion and care. We can only thank them for all their care of the family and myself.

I would like to say how much I appreciate the care that my Mum received during the 11 months she was a resident in Colinton Care Home. It is a difficult time when you realise your loved one needs round-the-clock care and the staff could not have done more to make the transition any better than they did. It was such a relief for us to feel assured that Mum was being well cared for and was safe. In her last few weeks, the staff were outstanding and provided incredible care to Mum and to us as a family. It was obvious that they genuinely cared about her and were committed to providing the best care possible. At all times I observed staff being kind to all the other residents too and were always cheerful and warm. They should all be very proud and are all wonderful. I would not hesitate to recommend this home to anyone as the standard of care is exceptional. Thank you for everything, it meant such a lot to us.

Although our mum was only with Colinton Care Home for a very short time, she was looked after wonderfully by all the staff there. They embraced her and cared for her in a way which exceeded our expectations and showed professionalism, compassion and love for her at the end of her life. My sister and I could not have wished for a better experience and we would like to thank everyone at Colinton Care Home for everything they did for our mum and us. It will never be forgotten.

I have every confidence in the care my husband receives. I am also happy with the way I am treated when I visit the care home.

Colinton Care Home has transformed my husband and my lives, from one of worry, anxiety and illness to a lighter, happier existence with excellent care. My husband is happy again, well cared for, healthier and stimulated. The home is cheerful and has so many fantastic activities and trips. The staff are genuinely caring, cheerful and fun. The positive 'can do' attitude comes from the top, the manager is fantastic, approachable and very kind.

My much-loved mum was a resident in Colinton Care Home for just over two and a half years. I've previously commented on the excellent standard of care and happy atmosphere at Colinton, but I would like to add a further comment on the care and compassion shown by staff when Mum died recently. It was a great comfort to our family to witness the tenderness of the carers when looking after her during her final days. It's worth noting that Mum often spontaneously said during her stay at Colinton "I feel safe here" and "Everyone here makes me feel so special". I am grateful to the whole team for their dedication and commitment to the residents in their care. Their ability to rise to the challenges of delivering safe, personalised, compassionate care during the extreme challenges of the pandemic was remarkable. I couldn't have asked for a better care home.

My dad moved into Colinton Care Home a year ago, just after my mum died. Dad is so well looked after by the marvellous staff. He loves the food and has put on much-needed weight since he's been in the home. The manager is brilliant and initially spent so much time working with Dad and our family to get Dad settled in. Dad now constantly tells me how happy he is. The beautiful garden is an additional bonus and means that Dad can get outside for a walk and for fresh air. I cannot praise Colinton Care Home enough.

I arranged for an elderly couple, who have no relatives, to move into Colinton Care Home last year and have been more than satisfied with their care there. Last month, one of them died, and I have been impressed and delighted with the support and care given to the survivor. There is a warmth in the atmosphere in the home, and they have tried extremely head to keep residents safe while allowing visits for them in a more reasonable way than some other homes.