
Our family will be forever grateful for the kindness, compassion and professionalismGayle A(Daughter of Resident/Service User)



Our family will be forever grateful for the kindness, compassion and professionalismGayle A(Daughter of Resident/Service User)



At Victoria Manor Care Home, located in the popular area of Leith, Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.
The friendly and comfortable home offers lovely en-suite bedrooms, a hair salon, patio rooms and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The catering team...
Care Provided by Victoria Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 118 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Manor Care Home for full pricing details and T&Cs.
Contact Victoria Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Julie McNaughton (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (118)
Victoria Manor Care Home Reviews (81)
Victoria Manor Care Home has a Review Score of 8.1 (8.074) out of 10, based on 3 reviews in the last 2 years.
Over all time Victoria Manor Care Home has 81 reviews.
The care is second to none in the dementia unit, very caring staff to the residents. I am delighted that they are so well loved and cared for.
From personal care to getting food and drink whenever they want, the unit is very well run. The main nurse on the unit is very approachable and is on the ball on every resident in their care.
So impressed overall.
Too many agency workers - don't know residents' requirements.
All staff assist willingly when asked.
Understand the post of Hostess is being withdrawn in Oct.
This post will be missed as it was a useful post liaising between residents/relatives regarding meals. Good contact with visitors.
Thank you for your taking the time to give feedback about Victoria Manor. I would like to assure you that we are currently actively recruiting to fill all vacant posts so that we can reduce agency use. The hostess posts have not been removed, there has just been a slight change in their responsibilities and line management.
The care my mother gets is excellent if there is a problem all you have to speak to a carer or anyone and it is fixed as soon as possible and it is not a problem.
It was apparent, after only a few weeks visiting, that all the residents had unique issues and the staff coped very well. I left each visit with the knowledge that she was well looked after, she was safe and in a good place both physically and mentally.
I would like to thank everyone involved in the help that we have been given over the last few years.
All staff are very nice, polite and well mannered. They will help you, as soon as you walk in the door. Never see management in the unit.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding Victoria Manor. We would like to apologise that you have not been aware of the management in the home; the newly appointed manager will make contact with you to resolve this.
Staff are fabulous and home is lovely.
Excellent home.
Due to my health, I don't manage to visit as often as I feel I should, but as I believe that I can trust the staff to take good care of my mother my feelings of guilt about this are less difficult to cope with. I am very grateful for this.
The recent work done to the buildings has made the home more practical and more homely and is a success in my opinion.
I want to thank all the staff in Balmoral House for being very caring and hard working whilst doing a difficult job.
They were also a great support to me, particularly as I live some distance away.
I am so sorry to hear of your loss. Please accept our condolences. It is lovely to hear that your mother was well cared for and the support that you also received I hope this will be of some comfort to you in time to come.
Staff are very informative in regards to my mum's care. I am always contacted if any issues arise or informed when visiting.
Staff are approachable and will deal with any concerns I have.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
I find all the staff very approachable and easy to talk to.
You're always welcomed with a smile and a 'hello!' when the staff see you.
Thank you for your review. This must give you such peace of mind knowing that you can talk to the staff and that your dad is well care for.
My father has been at Victoria Manor for 5 years. I have always found from the management to domestics, all the staff to be very focused and take pride in their various activities. Nothing is too much trouble and there is always a very friendly and calm environment, which helps the residents and relatives feel their loved ones are looked after in a very professional manner. I have always found that management and staff to be very approachable. I am of the opinion that my father is happy living at V M, as shown by the smiles on his face when I visit.
Thank you for your review. We are so glad to hear that your father is happy and settled at Victoria Manor this must give you peace of mind knowing that he is well looked after and happy.
Although my father has been in the care home for just over two weeks. I find the staff very helpful and very careful of his needs. I regard them an excellent team of people.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Nothing is too much bother.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and positive feedback about the staff. We appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team
Dad is very well looked after at Victoria Manor Care Home. He has dementia and is immobile so he very much appreciates the continuity of the kind and caring staff. Activities and entertainers are frequent and always enjoyed.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Our original home closed we had to move in a few hours it was hectic. But the staff in our new home were excellent and all went well.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Friendly, good atmosphere, happy. Good all round.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Very satisfied with care ,nursing and caring, friendliness of all members of staff. All staff are approachable and will help with any questions that you may have .The bedrooms and dayrooms are always clean and tidy
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The staff are very attentive and nothing is too much trouble for them and this gives you peace of mind knowing your loved ones are getting the best possible care.
The home is very clean, the food excellent and they try to encourage everyone to get involved with any activities that are going on.
Overall a lovely place with great staff.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The House Manager was a true professional in the way she carried out her duties. She managed a well trained staff who gave so much love and attention to all the residents in their care.
Knowing the great care our mother received during her 18 month stay helped the family through a very difficult time and there are no words to express our gratitude.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 05 May 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 25 Jun 2025
Residents and colleagues at HC-One Scotland’s Victoria Manor Care Home in Edinburgh, Lothian, came together to celebrate the vibrant traditions of Indian culture in a joyful and engaging event that...
- 04 Jun 2025
HC-One Scotland’s Victoria Manor Care Home, in Edinburgh, is delighted to announce its ‘Good’ rating after a recent inspection from the Care Inspectorate (CI), Scotland’s independent regulator of social care....
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Victoria Manor Care Home.
Accreditations
There are no accreditations posted yet for Victoria Manor Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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