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- Barchester Balclutha Court Care Home

The level of medical care provided is exemplaryGayle D(Daughter of Resident/Service User)

I was amazed at the attention and care my Grandma got from the moment she arrivedKatie H(Granddaughter of Resident/Service User)


The level of medical care provided is exemplaryGayle D(Daughter of Resident/Service User)

I was amazed at the attention and care my Grandma got from the moment she arrivedKatie H(Granddaughter of Resident/Service User)


Balclutha Court provides high-quality 24-hour nursing care for frail older people, as well as expert dementia care for those who require help living with the condition.
The team of qualified and dedicated staff are focused on the individual needs of residents. and are committed to providing professional and respectful care and maintaining Barchester's exceptional standards. These standards stretch from the care provided to hospitality, housekeeping, maintenance and administrative services.
Whether you’re...
Care Provided by Barchester Balclutha Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Balclutha Court Care Home for full pricing details and T&Cs.
Contact Barchester Balclutha Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- John Cunningham(General Manager )
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2002
- Number of floors: 2
Room Information
- Single Rooms (77)
- Couples/Companion Rooms (3)
Barchester Balclutha Court Care Home Reviews (79)
Barchester Balclutha Court Care Home has a Review Score of 9.5 (9.504) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Balclutha Court Care Home has 79 reviews.
My Gran has been cared for by Balclutha Court for over 4 years now I can’t fault anything within the home. The staff are all very caring and the home is spotlessly clean. And the main thing my Gran is very happy. The staff have also welcomed us with open us and we feel very much part of the Balclutha Family. Thank you for looking my Gran especially in the last year during these difficult times.
Thank you for your lovely words. It is a pleasure to look after your gran.
It is very important to the relative if they can leave their loved one in the hands of kind, caring staff in the knowledge that they will be well looked after twenty-four hours a day. You can tell that the staff have a good connection with your relative with the big smile my wife gives to the carers when they visit the room. And the big smile the carers give to my wife. The staff nurses are also always prompt in informing the relative of any medical issues and further actions taken.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
This last year has been difficult for us all. All of the staff at Balclutha have been amazing in trying to get us back together as quickly and safely as possible. I know papa loves all the staff and has been cared for so well in the time that I have not been able to be with him. Everyone that works in the home across the board goes above and beyond to make sure that all the residents get 10/10 care and support. I can never thank you guys enough for everything that you have done through this last year to try and make it easier, from video calls to installing a window room so we can be one step closer to our family. Everything you all do is from the heart and I can’t put into words how grateful I am.
Thank you so much for your lovely words - it really does mean a lot. It is so good to see the families reunited.
She seems to have settled pretty well and is getting well looked after.
It's been really hard with her going in during Covid, as we can't get to see her as much as we would like.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Whenever I visit, she is clean, tidy and looks well cared for.
Since admission to Barchester Balclutha Court, she has gained the weight she had previously lost.
She takes part in many of the activities and always looks very engaged and happy in the photos I see of her enjoying these activities.
We are completely happy/satisfied with the care and attention my mother-in-law receives, and I would have no hesitation in recommending Balclutha care home to anyone.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
During the pandemic, the management and staff have been amazing. They have gone the extra mile, I have been kept up to date with all my wife needs and wants. They couldn't do any more for my wife and us as a family. The staff at Balclutha have become a part of my wife's family too. Knowing my wife is being very well cared for makes this pandemic a lot easier to cope with. Thank you all.
Thank you very much for your kind words. It means a lot to us all.
The staff at Balclutha always provide an excellent service for their residents and families. This has been particularly true during the covid pandemic as their level of commitment and care during this time has been exemplary. They have looked after my mum so well in such stressful times and have continued to work as an effective team. All staff have my mum’s welfare as a priority and we cannot thank them highly enough for all they do for her each and every day. Thank you!
Thank you so much for your kind words - it means so much.
Due to my mother need for 24-hour care, I took the hard decision to request her admittance to social care. In regards to selecting a care home, there was only (1) Balclutha Court. The staff are fantastic and had cared for my mother-in-law for five years prior to her passing. Their levels of compassion, kindness, attention to detail, fun and love are a credit to this company.
Thank you very much for choosing Balclutha Court for your mother. It is a pleasure to look after her.
Where do I start, it finally came time for my dad, my hero, to be looked after professionally and so the search began to find that one place that safe haven for my dad, I searched and searched and kept coming back to Balclutha Court and I'm glad I did, the day I had to leave my dad in their care I was left broken, as my hero was no longer with me every day. But I had to do it due to him having Alzheimer's and by this point really bad. I never thought I would get over it, fast forward a few weeks and it's as if he's always been a resident there he's settled in great he wants for nothing they're there for him 24 hrs a day, he's safe and really well looked after. I should never ever have doubted their capabilities. Nothing is an inconvenience to them they went above and beyond for my wee dad and me, as a result, we are both sleeping at night my dad is safe and I am healing slowly. They not only care for the residents they help the families too. I would highly recommend this Care Home.
Thank you so much for your lovely words Jacqui; we are so happy to have your Dad with us at Balclutha.
I am from Ireland so don't visit as often as I should. Unfortunately had to visit home due to my aunt passing. I was very regularly in contact with my aunt and the staff and always found the staff to be most helpful and very courteous and nothing was a problem. The home is very nice and comfortable. Plenty of staff. Spoke to many of the residents who seemed to be very happy and content. I would have no hesitation in recommending this home. My aunt never had a bad word to say about Balclutha Court only good.
Thank you for your lovely words. We will always have fond memories of your Aunt.
She is encouraged to join in with all the activities, the staff on duty spend time talking to her and she has become more animated. Apart from her illness, she is nearly back to the aunt I knew and I know that this is due to the care and attention given to her in Balclutha Court. On a personal level, I have never had to deal with care homes in the past, but the staff have been extremely helpful and patient with me, answering all my questions and giving me assistance with the paperwork. I would never hesitate to recommend Balclutha Court to anyone looking for a care home for their elderly relatives.
Thank you very much for your kind words. We are so happy to have your aunt staying with us at Balclutha Court.
Mum was admitted to Balclutha on Christmas Eve 2019 following a pre-visit by myself and my sister. We were very impressed by the Deputy Manager who showed us around and by the welcoming atmosphere in the home. Mum has settled in after just a few weeks. She is well, has all her needs met by a friendly and caring team. Although only a few weeks have passed, we are more than happy.
Thank you for your kind words. We are so happy that your Mum has settled so well.
I would come back and stay as required.
Thank you for your kind words. It was a pleasure having you to stay and we hope to see you again soon.
My dad was here for six weeks and he had the best care. Very happy with the service.
Thank you for your kind words. We miss your Dad and hope he is settling well in his new Home.
We came to back to Balclutha Court and the spread that had been put on was outstanding. Not only was there a huge variety of food but the standard was exceptional and we all very much appreciated all the effort that had gone into producing this.
Alison went above and beyond the call of duty and made a difficult day so much easier. It was lovely to be able to share memories of my friend with the staff.
Thanks to everyone for looking after her, I really appreciate all you have done.
Thank you so much for your lovely words. It was our pleasure to be able to do this for you all. Your friend will be dearly missed.
They will get that from the caring and hard-working staff at Balclutha Court.
Thank you so much for your kind words. It really means a lot and we are so happy your cousin has settled so well.
The staff care for my mother as they would their own family. Their exceptional patience and kindness give me and my family peace of mind. We know my mother is safe and given excellent care.
The staff love and care for my mother she is safe and well. I am delighted my mother is cared for here.
Thank you for your lovely comments. It is a pleasure looking after your Mum.
Wouldn't go anywhere else.
Thank you for your lovely comments. We look forward to seeing you again soon.
I just want to say a big well done to the manager and all her staff for the fantastic Hawaiian themed day on Friday 28th June that was organised for all the residents and their family and friends. It was great to see young and old all having a great time together. The continuous ongoing activities must have taken a lot of planning and seemed to be enjoyed by everyone. The bbq was a big hit and the food was delicious. Well done to all the catering team. There was something for everyone and plenty of it. It was also great to see staff who weren't on duty take time out on their precious days off to come in and join in the fun too. And of course, organising Mr Sunshine to be there too was great! Keep up the good work Team Balclutha!
Thank you for your lovely comments. Everybody had a great day! Glad you could make it.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 22 September 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 08 May 2026
Staff at Barchester Healthcare’s Balclutha Court care home, in Greenock have welcomed a new General Manager to head up the team. John Cunningham will oversee the running of the 79-bed...
- 16 Dec 2024
Staff and residents at Balclutha Court care home in Greenock are celebrating because their wonderful colleague, Natalie Lochhead, has been awarded the prestigious title of Queen’s Nurse. Natalie was selected...
- 14 Oct 2024
Balclutha Court in Greenock will be opening their doors to the local community for an day of coffee and cakes on Saturday 09th November. Taking place between 10.00 am -...
There are no upcoming events for Barchester Balclutha Court Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Balclutha Court Care Home.
Meet the Team (12)

Hi, my name is John, and I am the General Manager here at Balclutha Court Care Home.
I am a registered nurse by profession with over 38 years of experience working in the private care home sector, and I am very proud to be leading the team here at Four Hills.
I aim to provide person-centred care alongside the highest level of service possible to each and every one of our residents. Our team is focused on designing an individual life enrichment programme to ensure each resident has activities tailored to them and their individual interests.
Nutrition is an integral part of daily living. At Four Hills, our fully qualified chefs have developed a bespoke seasonal menu using fresh, locally sourced produce to ensure each resident has a well-balanced choice, whether at breakfast, lunch or supper.
I am extremely passionate in my job role and strive to ensure that my team work to the highest standards and shares my knowledge with them to ensure that all have a full understanding of what my expectations as the General Manager are to deliver exceptional and compassionate care to our residents.
Supporting, reassuring and communicating with residents and their loved ones is my highest priority and enriching our residents lives to the fullest.

Julie began her career here at Balclutha Court as a newly qualified Staff Nurse in 1995. She was promoted through the years, first becoming Sister, then Senior Sister and then finally becoming Deputy Manager. Julie is responsible for assisting the General Manager in the daily running of the home and is a great support to Alison. She is also the home trainer, providing and co-ordinating all the training for the staff.
Julie lives at home with her partner, daughter and her dog Benji, she met her partner within Balclutha Court a good number of years ago when he worked here as a Carer. Julie loves her family time, reading a good book, going walks with the dog and girlie days out with her daughter.

Rhona is the Administrator at the Home. She assists the manager with all aspects of the administration and finance within the home. Rhona started her career at Balclutha Court in 2000.
Rhona is married with two beautiful children, a boy and a girl - they often pop in to say hello to the residents and staff. Her family life keeps her extremely busy trying to balance work and kids activities. Rhona is a music fan and you often can’t get her off the karaoke. She also enjoys walking, reading and spending quality time with her friends and family.

Anne is part-time Admin Assistant, assisting the Administrator in the finance and the administration of the home. Anne started working at Balclutha Court in 1992 and since then she has become someone everyone knows and loves to speak to. She is always happy and bubbly, you will always find her this way. She can multitask, answer the phone, count money, solve a staff members problem and have a full conversation with a resident all at the same time!!! Anyone who visits the home always gets a kind word.
Anne has two daughters and four grandchildren, they play a huge part in her life and when she is not at work she keeps herself busy spending time with the children. Anne’s hobbies are shopping, especially for unusual jewellery (you always know what to get her for a present) and reading, she often tells us of the latest romance story that she has been reading. She also loves to dress up and join in with the activities in the home.

Jill is part-time Admin Assistant, assisting the Administrator in the finance and the administration of the home, she also covered when the Administrator was off on maternity leave. She has been with the home since 2004, starting when she was only a young girl of 18.
Jill was recently married and shared her big day with the residents, attending the home straight after the ceremony. Jill lives at home with her husband and her two cats Coco & Cosmo, who are very mischievous. She takes pride in her “wee” flat and is very house proud. Her hobbies include reading a good book, swimming, shopping and housework

After finishing school, Mark went to college to train as a chef and has since gained experience working in restaurants as well as other local care homes. He loves getting to know our residents, organising events and themed days, and is especially looking forward to running workshops alongside them.
Outside of work, Mark enjoys spending quality time with his wife and going on holidays both across the UK and abroad. His warmth, dedication, and creativity are already making a real difference here at Balclutha Court

Our activities team is made up of Karen Dillon, Magi Bell and Sharon McArthur. Between them, they ensure the residents are happy and have loads of fun.
They have a jam-packed weekly activities programme which includes excursions, tea parties, knitting bee, arts & crafts, Mega Scrabble, Carpet bowls, Domino and Jigsaw Clubs and much more. Every fortnight we have local entertainers who provide live music and we all party, having a dance and a wee tipple should it take your fancy. We also have movie afternoons showing on our big screen, and another favourite of our residents is our exercise class.
We are very keen to involve the residents in the decision-making within the home to enhance their experience. They take part in the residents' meetings, catering forums and assist the General Manager in interviewing new staff. The residents really enjoy this and take great pleasure in offering the right candidate the position.
Our aim at Balclutha Court is to ensure the residents are happy as they possibly can be and enjoy living within the home

Angelica started working at Balclutha Court in September 2013 as a Staff Nurse, and was promoted to Senior Staff Nurse in October 2019. She is responsible for ensuring a high standard of care is delivered to the residents.
Angelica is originally from the Philippines and has two gorgeous grown-up children. Angelica is happily married and lives with her husband Billy, and Toffee, their beloved cat! Angelica and Billy fell in love at Balclutha Court, as he also works as a Staff Nurse. Angelica has many hobbies, including handbag shopping, cooking and baking, watching films and listening to music. She also shares the love of travel with her husband—they are always off on their travels! She is a social butterfly and loves spending time with her family and friends.

Heather trained at Stirling University and qualified in 1997, Heather first started working in Balclutha Court as a newly qualified Staff Nurse, she was promoted to Sister in 2002. She is responsible for ensuring a high standard of care is delivered to the residents. In the absence of the General Manager, she ensures the home runs smoothly.
Heather lives with her partner and her two girls, the girls keep Heather on her toes and her extremely busy. Her hobbies are reading a good book, being creative around the house, gardening. She also enjoys spending time with family and friends, especially large family gatherings when her family visit from Australia which is also a dream of her and her family.

Sita was recruited by the home in 2001 from Guyana as a Staff Nurse, to be quite honest we weren’t sure whether Sita was going to stay as the General Manager served her some Scottish cuisine, however, she is still here and is now Sister. She is responsible for ensuring a high standard of care is delivered to the residents. In the absence of the General Manager, she ensures the home runs smoothly. Sita also is the Moving & Handling Trainer for the home.
Sita lives at home with her husband, two grown-up children who she is extremely proud of. She has worked extremely hard over the years to put her children through university. Sita loves to shop and likes to keep up with the latest fashions. She also likes to return home to Guyana to be with her family and visit her sisters in Canada and New York. She plans to return to New York with her daughter this year, which she is really looking forward to. Her hobbies include relaxing at home and having “me time”, socialising with her friends and dining out.

Liz started at Balclutha Court in 1999 as a Domestic Assistant and was promoted to Housekeeper in 2008. Liz is responsible for ensuring high standards of cleanliness within the home and managing her team of four laundry assistants and five domestic assistants.
Liz is very family orientated, spending a lot of her time away from work with her sister, grown-up son & his wife. She enjoys going for long walks, reading and going holidays abroad.

Brenda is our Charge Nurse on the night shift. She came to Balclutha in June 2019 and is responsible for ensuring that a high standard of care is delivered to the residents.
Brenda has three daughters and lives at home with the two youngest. She enjoys having girly nights with them along with her mum and sister. She loves spending quality time with her partner and his son, even though they make her walk up big hills and mountains. Family and friends are really important to Brenda.
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