Almond Court

Staff are always friendly and approachable. Always available to listen to my concerns and act upon things that I approach them with, in a timely manner.

The food I good and it's very good value for money. Highly recommended.

My wife was admitted to Almond Court with dementia. I couldn't cope with her living at home (we are both in our 80s). Now I know I can leave her in safe hands and I can visit whenever and as often as I want.

From the moment I entered the care facility I was impressed by the friendliness of the staff despite me arriving at meal time, they were happy to show me around the home, which really was homely, clean, odour free and had a really good vibe and I have visited a few homes prior to this. I decided immediately that this was the place I wanted for my mum. She has now been there 4 months and is thriving and is well cared for and is taking part in outings and daily life. Thank you so much to all the staff nothing is ever too much trouble. I have recommended this place too many folk as a result of how impressed I am with the home keep up the fantastic work.

This care home already has a great reputation within the care industry. My mum loves all the activities and day trips that are provided. The staff are friendly and approachable. My mum's room is always immaculate too. I wouldn't hesitate to recommend Almond Court.

No-one wants to lose their independence, especially through dementia but this home provides a safe environment to allow the individual to do what they can.

Mum is being well looked after and is much happier now than when she first entered the home. She has put on weight and says she loves the food. The staff are genuinely caring and friendly to visitors and I am contacted immediately if there are any issues. I am happy with the standard of care and the home is always clean and tidy.

Fantastic nurses.

We are welcome at all times. It feels like home. Always a friendly face there to meet you.

My relative has been in this care home for four years now and I have found the care excellent.

Couldn't have got a better place for mum to live she loves staying here. Room is lovely and clean and Lorna and all her staff are great they are all friendly and cannot do enough for mum and us. It doesn't matter how many questions you ask, the staff are always happy to answer them our family can rest easy knowing mum is somewhere that she is safe and happy.

I am very happy with the management, staff and support for my husband in Almond Court. There is a lovely homely atmosphere and his room is clean and comfortable with a nice outlook. He loves the food! The staff could not be more helpful in caring for him, me and the family when they visit. They are kind and considerate. All in all, I couldn't ask for anything better for him.

I have been in a number of care homes and this is the best without a doubt! Very clean and comfortable with great staff who are always helpful. The manager is excellent, I was in a luxury care home in Surrey and it was not as nice as Almond Court.

My mother has been a resident in Almond Court since August 2014. From the beginning, I have found management and all staff to be helpful, considerate, responsive and supportive - as well as being proactive in my mother's care.

I visit several times a week and find each time that my wife has been very well looked after (Alzheimers) and is content and cheerful. We both have excellent relations with the staff who are all very competent and caring.

Staff professional and caring.

I have had a few issues with Almond Court night staff. Things that were meant to be dealt with on their shift and if it's not done; like making sure mum's wheelchair is clean and laundry is taken to the laundry room, then day staff have to do it. Overall, I have good relations with the day staff and manager.

I would move my parent however, I believe them to be safe and think that being moved it would be to their detriment. I think that the staff do their best but are underpaid and although there are legally enough, I think that it would benefit the residents having one more person on duty. Also be nice if they interacted more with the residents instead of doing paperwork / watching TV / chatting amongst themselves instead of with residents.

Mum well looked after,staff very good,informed of all things concerning mum,happy with care given, room clean and tidy,sometimes mum has someone else's nightdress on which can be upsetting at times but when staff informed they change her .

Excellent care home with wonderful staff.