Darnley Court Care Home

787 Nitshill Road, Glasgow G53 7RR
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9.4 81 Reviews
  • Darnley Court Care Home, Glasgow
Darnley Court Care Home, located in the thriving community of Glasgow, provides personalised nursing and nursing dementia care to older people.

With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Darnley Court has a host of places in which to relax, dine, exercise, socialise and be creative.

Darnley Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Darnley Court takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Glasgow community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Darnley Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Darnley Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Lynsey Armstrong (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (110)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Darnley Court Care Home Reviews (81)

Total of 81, showing 81-81
9.4

Darnley Court Care Home has a Review Score of 9.4 (9.437) out of 10, based on 14 reviews in the last 2 years. Over all time Darnley Court Care Home has 81 reviews.

Overall Experience

  • 51
  • 23
  • 3
  • 1
  • 3

Date Published

81
7
11
14
67

Review from Catherine M (Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very good but the food could be better.

Reply from Rose Pickering, Customer Service Administrator at Darnley Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.437)

Overview of Review Score

The Review Score of 9.4 (9.437) out of 10 for Darnley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Darnley Court Care Home is calculated as follows: ( (136 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 166 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.636 Points relating to the number of positive Reviews for Darnley Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 14 Positive Reviews ÷ 22 = 0.636

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 5 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (6)

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