I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)
I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)
Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.
The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.
Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides...
Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.
The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.
Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.
By getting to know each individual resident at Eastbank, the team takes pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.
Community is an integral part of life at Eastbank, and the team is dedicated to supporting residents in building strong relationships in the Shettleston neighbourhood, by organising events with local schools, charities and businesses in the area.
The price(s) shown are provided by the care home. Contact Eastbank Care Home for full pricing details and T&Cs.
Contact Eastbank Care Home to confirm what's included and get a personalised quote:
Eastbank Care Home has a Review Score of 9.5 (9.524) out of 10, based on 21 reviews in the last 2 years.
Over all time Eastbank Care Home has 117 reviews.
Very friendly staff nothing is too much bother. Facilities clean and pleasant. My aunt settled in really well due to staff being very kind and understanding.
Very friendly staff nothing is too much bother. Facilities clean and pleasant. My aunt settled in really well due to staff being very kind and understanding.
Thank you very much for your lovely feedback. We're delighted to hear that your aunt has settled in so well and that you've found our staff kind and supportive.
My mother has been a resident of home for approx 1.5 years. She is settled, is within her own routine supported by the staff
My mother has been a resident of home for approx 1.5 years. She is settled, is within her own routine supported by the staff
Thank you for your positive review and for taking the time to share your feedback. We're pleased to hear that your mother has settled well into the home and has developed a comfortable routine with the support of our staff. We really appreciate your kind comments and are delighted to know that you are happy with the care and support she receives.
Since my mum arrived at your care home the kindness, patience and professionalism received by my mum + the family has made such a difference. It's wonderful to see how well she has settled in and how comfortable she is in her new surroundings. Over the past few weeks we have noticed a real...
Since my mum arrived at your care home the kindness, patience and professionalism received by my mum + the family has made such a difference. It's wonderful to see how well she has settled in and how comfortable she is in her new surroundings. Over the past few weeks we have noticed a real improvement in her mood and confidence. She is more relaxed and willing to interact with residents and staff. This has been very reassuring for us as a family, and we are grateful for the care and encouragement that has helped her reach this point. It is clear that she is being looked after with genuine warmth + respect, along with ourselves and that means a great deal to us. Please pass on our thanks to everyone involved in her day-to-day care. Thank You!
Thank you so much for your kind words. It's our pleasure to welcome your mum into our extended family at Eastbank
Friendly family orientated atmosphere.
Friendly family orientated atmosphere.
Thank you Jess for your kind words. We are delighted you are now part of our family community here at Eastbank
Mum is a resident at Eastbank care home in Shettleston, Glasgow. She's very poorly with dementia. The staff at simply great. She needs lots of care and help with all tasks, they are so diligent, keep me updated and take a pride in what they do. Today, despite mum's condition, the staff had lots...
Mum is a resident at Eastbank care home in Shettleston, Glasgow. She's very poorly with dementia. The staff at simply great. She needs lots of care and help with all tasks, they are so diligent, keep me updated and take a pride in what they do. Today, despite mum's condition, the staff had lots of the residents in the lounge, singing and dancing (those that could). Mum was enjoying herself and she had a big smile on her face. It was heart warming. They are great with the residents. I admire what they do. It's a hard job I think. Thank you!
Being the first time experiencing a family member in a care home, I am happy to say that our experience has been very positive. The staff are always there to deal with any inquiries I have. The care home is very clean, and the activities are just what my dad likes, he has made some new friends and...
Being the first time experiencing a family member in a care home, I am happy to say that our experience has been very positive. The staff are always there to deal with any inquiries I have. The care home is very clean, and the activities are just what my dad likes, he has made some new friends and is very happy. If anything, I would say that a few more staff members would make the residents not wait too long to be tended to.
I find all the staff friendly and welcoming. Eastbank has a good atmosphere.
I find all the staff friendly and welcoming. Eastbank has a good atmosphere.
My mother has been a resident for over a year now and she has had excellent care and attention from all the staff .We as a family have lots of confidence in the standards set by the care home nothing seems too much trouble when we have any issues with our mothers care,they always keep us informed...
My mother has been a resident for over a year now and she has had excellent care and attention from all the staff .We as a family have lots of confidence in the standards set by the care home nothing seems too much trouble when we have any issues with our mothers care,they always keep us informed on all things regarding our mothers health and wellbeing.
Since my 88 year old father moved into the home in December 2023, we have seen a remarkable and heart warming transformation. At first, he found it understandably difficult to accept the change, but the patience, encouragement, and genuine care shown by every member of staff made all the...
What has meant the most to us is seeing my dad truly thrive. He is now revelling in being part of the home's community and has made several new friends-something
The staff are the best. Always on hand if you need help which I know from personal experience.
The staff are the best. Always on hand if you need help which I know from personal experience.
I am delighted with the care and support my uncle gets. The staff encourage him to join in with things that are happening in the care home.
I am delighted with the care and support my uncle gets. The staff encourage him to join in with things that are happening in the care home.
So thank you very much.
So thank you very much.
On behalf of PC, TB and family, we would like to express our deepest gratitude to everyone at Eastbank Care Home for the outstanding care they gave to our mum, Margaret. From the very beginning, the kindness, patience, and compassion shown by all the staff made such a difference to Mum's comfort...
We are so grateful for the way Eastbank Care Home looked after our mum and for the kindness shown to us as a family. We could not have asked for more compassionate care, and we will always remember it with appreciation.
The job staff do they all...
The job staff do they all need a medal and of course a wage rise.
Feedback is always greatly appreciated especially from family members. We strive to keep our environment up to a high standard and requests for refurbish are submitted on a room by room basis. We have recently had new carpets replaced in communal lounges in 2 of our units. We will of course take your comments on board and thank you for your appreciation of our hard working staff.
The standard of care at this home after 8pm is extremely poor. There are clearly not enough staff in the evenings, and it shows in the level of attention residents receive-especially those who are bedbound. They're often left lying down for hours without being sat up or offered anything to keep...
The standard of care at this home after 8pm is extremely poor. There are clearly not enough staff in the evenings, and it shows in the level of attention residents receive-especially those who are bedbound. They're often left lying down for hours without being sat up or offered anything to keep them comfortable or entertained, like having the TV turned on.
Dinner is served very early, around 4:30pm, and after that, bedbound residents aren't offered so much as tea or toast until after 9:30pm-if at all. In some cases, residents in their rooms are completely overlooked.
Even more concerning, some are being left in wet or soiled conditions overnight because they are not being checked or changed often enough. This is completely unacceptable and needs urgent improvement. Families trust care homes to treat their loved ones with dignity, and unfortunately, that trust is being seriously let down here.
Thank you for taking the time to share your feedback about Eastbank Care Home. All feedback is important in helping us improve the service and the standard of care that we offer. The Home Manager has reached out to speak through your concerns and offer the opportunity to have a meeting to discuss your feedback.
Can't thank the management and staff enough for the care provided for my father. I have been kept updated throughout and staff are very nice. Also my dad is very happy.
Can't thank the management and staff enough for the care provided for my father. I have been kept updated throughout and staff are very nice. Also my dad is very happy.
Staff are good and helpful.
Staff are good and helpful.
Thank you for your feedback on our service at Eastbank Care Home. All feedback is appreciated. Please speak with the Home Manager on your next visit to the home to discuss any specific concerns you may have.
Laundry has to be looked at.
Laundry has to be looked at.
Thank you for your feedback on Eastbank Care Home. All feedback is important to us as this will allow us to improve the service moving forward. If you would like to speak with the Home Manager about your concerns next time you visit we will endeavour to resolve any ongoing issues you may have with the laundry service.
As always the staff are excellent.
As always the staff are excellent.
The moment we visited Eastbank, the staff welcomed and the energy was genuine and so professional. We had visited other care homes but Eastbank was head and shoulders above the rest. My brother was frail on discharge from the hospital, so the team got to work, gently encouraging him to regain his...
The moment we visited Eastbank, the staff welcomed and the energy was genuine and so professional. We had visited other care homes but Eastbank was head and shoulders above the rest. My brother was frail on discharge from the hospital, so the team got to work, gently encouraging him to regain his appetite and giving him the confidence to be mobile from months in bed.
The management team have an open-door policy for both staff and relatives which provided us confidence in my brother's care and we could easily talk to staff about any tweaks we needed to make for him. Eastbank is more than a care provider they are life savers both for the resident and family. We know they extended my brother's life by 18 months. They also supported us in the final months of his life and we will be forever grateful.
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Please contact us for latest vacancies.
Eastbank Care Home, run by HC-One Scotland, located in Shettleston, Glasgow, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from...
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Eastbank Care Home.
There are no accreditations posted yet for Eastbank Care Home.
There are no Team Members posted yet.
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 65 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Residents Internet Access are some of the Facilities & Services.
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastbank Care Home to verify any information. View our terms and conditions. Eastbank Care Home has an Enhanced Service -what an Enhanced Service includes.