
I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.
The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.
Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides...
Care Provided by Eastbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eastbank Care Home for full pricing details and T&Cs.
Contact Eastbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Lee Binnie (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (5)
Eastbank Care Home Reviews (115)
Eastbank Care Home has a Review Score of 9.5 (9.466) out of 10, based on 19 reviews in the last 2 years.
Over all time Eastbank Care Home has 115 reviews.
Resident unhappy with some dishes on menu, especially vegetables not cooked past al dente. Also some meals are unchewable for some levels of dentures.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service
My mother has been in Eastbank since 2015, on the whole she has been well looked after. She doesn't mix much but when she does she enjoys it. She also looks forward to her days out.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I am very happy with the continuing care of my husband (dementia, bladder incontinence and wheelchair bound). Overall the staff are caring, friendly and approachable. In spite of occasional verbally aggressive mood swings, the staff appear to cope well and assure me that such incidents do not affect his well being in any way. My husband has settled well into his new surroundings and looks forward to the occasional arranged trip. (I am permitted to accompany him and am quite happy to contribute towards my meals on the same. He also enjoys a domino session and gentleman's club twice weekly and enjoys frequent visits to the well maintained 'home' gardens. (Weather permitting). I recently had some issues regarding staff communication in relation to my husbands care, but since speaking to the manager I am totally assured that this aspect will be resolved. I am very happy!
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The warmth and friendliness of the staff from the care assistants to the staff nurse is noticeable the moment you walk through the door. I feel relaxed and confident my is being well taken care of. Eastbank is very clean and bright with fresh decor and comfortable chairs for all the residents. The bedrooms are spacious and well kept and the dining room is clean, modern but with a family feel to it. There is a good and varied menu and the staff always find the time to encourage the residents to eat and where necessary hand feed the patients. I have visited many nursing care homes and Eastbank for me comes out top of the list. I have no problem recommending Eastbank as a first class nursing care home.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I find record keeping very poor, mum has been punched by residents, it was reported but not recorded. I myself reported another incident again not recorded. Have spoken to two people but nothing has been done. Also private and confidential conversations are being discussed with visitors by senior staff members.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and well being is our absolute priority. We would like to contact you so that we can discuss this in more detail and...
I find the staff very caring, friendly and helpful. The care and attention given is a relief for all the family. I know she is safe and cared for. The accommodation is kept very clean and is brightly decorated. We are very happy she managed to get this level of care and such good accommodation in her final years.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Communication is good. Willing to listen to concerns. Activities organised for clients, no named person though, but one special day each month for an individual person.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My Uncle was in for respite and loved it, he hopes to be coming back again.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My father is in this care home. The staff have been excellent with him. We have had only one small problem and that's with the post. My father has had hospital appointments sent out (3 months in a row) which the care home never received, now that may be down to the post office or postman, never the less everything else has been very helpful for us as a family.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My wife has been in Eastbank Care Home since April 2006. I am very happy with the care and the staff who help to look after her.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Very happy with the care given, enjoyed sitting in the garden. Gets on well with all of the staff and other residents. Enjoyed the gentleman's club and the free bar.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I have been a resident in Eastbank Care Home since 2013. I have a good relationship with all the care staff they always find time to stop for a wee chat. The housekeepers also stop for a chat as they pass, the banter is very good, we have many activities, bingo, gardening and entertainers come in for a sing song, I feel well looked after.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I have lived in Eastbank Care Home since 2011. The staff help me to take care of myself. There is lots to do or if I prefer I can watch my TV in my own room. Everyone is friendly and there is entertainers who come into the home plus a free bar.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My father-in-law had been in Eastbank for respite care last year. He was quite set in his ways but after the first few days he got on well with both staff and residents. He enjoyed all the activities, sing songs and gentleman's club.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My Uncle was a resident at Eastbank Care Home for the last 4 years, he sadly passed away in Dec this year, from my point of view his stay and overall care and living standards were all met to an acceptable standard. My uncle was poorly for around a week before his passing so was on bed rest for this period, he had short interval checks carried out in this time and was made as comfortable as possible and his respect of his dignity remained in place throughout. At the time of his passing again the compassion, care and dignity all remained in place by the duty staff that evening.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 08 September 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 30 Jul 2025
Eastbank Care Home, run by HC-One Scotland, located in Shettleston, Glasgow, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Eastbank Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Eastbank Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Eastbank Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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