
I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.
The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.
Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides...
Care Provided by Eastbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eastbank Care Home for full pricing details and T&Cs.
Contact Eastbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Lee Binnie (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (5)
Eastbank Care Home Reviews (115)
Eastbank Care Home has a Review Score of 9.5 (9.466) out of 10, based on 19 reviews in the last 2 years.
Over all time Eastbank Care Home has 115 reviews.
Since my mum arrived at your care home the kindness, patience and professionalism received by my mum + the family has made such a difference. It's wonderful to see how well she has settled in and how comfortable she is in her new surroundings. Over the past few weeks we have noticed a real improvement in her mood and confidence. She is more relaxed and willing to interact with residents and staff. This has been very reassuring for us as a family, and we are grateful for the care and encouragement that has helped her reach this point. It is clear that she is being looked after with genuine warmth + respect, along with ourselves and that means a great deal to us. Please pass on our thanks to everyone involved in her day-to-day care. Thank You!
Thank you so much for your kind words. It's our pleasure to welcome your mum into our extended family at Eastbank
All staff are very helpful, caring, compassionate & attentive.
Friendly family orientated atmosphere.
Thank you Jess for your kind words. We are delighted you are now part of our family community here at Eastbank
Mum is a resident at Eastbank care home in Shettleston, Glasgow. She's very poorly with dementia. The staff at simply great. She needs lots of care and help with all tasks, they are so diligent, keep me updated and take a pride in what they do. Today, despite mum's condition, the staff had lots of the residents in the lounge, singing and dancing (those that could). Mum was enjoying herself and she had a big smile on her face. It was heart warming. They are great with the residents. I admire what they do. It's a hard job I think. Thank you!
Being the first time experiencing a family member in a care home, I am happy to say that our experience has been very positive. The staff are always there to deal with any inquiries I have. The care home is very clean, and the activities are just what my dad likes, he has made some new friends and is very happy. If anything, I would say that a few more staff members would make the residents not wait too long to be tended to.
I find all the staff friendly and welcoming. Eastbank has a good atmosphere.
My mother has been a resident for over a year now and she has had excellent care and attention from all the staff .We as a family have lots of confidence in the standards set by the care home nothing seems too much trouble when we have any issues with our mothers care,they always keep us informed on all things regarding our mothers health and wellbeing.
The staff are attentive, professional, and clearly dedicated to the wellbeing of every resident. It is evident that they take pride in creating a safe, welcoming environment where individuals are treated with dignity and kindness. The food is always fresh, varied, and plentiful, and the entertainment programme is thoughtfully planned, offering something for everyone and delivered with enthusiasm.
What has meant the most to us is seeing my dad truly thrive. He is now revelling in being part of the home's community and has made several new friends-something
The staff are the best. Always on hand if you need help which I know from personal experience.
I am delighted with the care and support my uncle gets. The staff encourage him to join in with things that are happening in the care home.
Your staff cannot do enough for my sister.
So thank you very much.
A special word of thanks goes to management and team , whose warmth and dedication truly went above and beyond. along with the whole team, they not only cared for Mum with dignity and love but also supported us as a family during the most difficult moments. In Mum's final hours, the staff's presence, reassurance, and respect helped us feel cared for too, and we will never forget the comfort that brought us.
We are so grateful for the way Eastbank Care Home looked after our mum and for the kindness shown to us as a family. We could not have asked for more compassionate care, and we will always remember it with appreciation.
Overall the care my mother-in-law receives is excellent.
The job staff do they all need a medal and of course a wage rise.
Feedback is always greatly appreciated especially from family members. We strive to keep our environment up to a high standard and requests for refurbish are submitted on a room by room basis. We have recently had new carpets replaced in communal lounges in 2 of our units. We will of course take your comments on board and thank you for your appreciation of our hard working staff.
The standard of care at this home after 8pm is extremely poor. There are clearly not enough staff in the evenings, and it shows in the level of attention residents receive-especially those who are bedbound. They're often left lying down for hours without being sat up or offered anything to keep them comfortable or entertained, like having the TV turned on.
Dinner is served very early, around 4:30pm, and after that, bedbound residents aren't offered so much as tea or toast until after 9:30pm-if at all. In some cases, residents in their rooms are completely overlooked.
Even more concerning, some are being left in wet or soiled conditions overnight because they are not being checked or changed often enough. This is completely unacceptable and needs urgent improvement. Families trust care homes to treat their loved ones with dignity, and unfortunately, that trust is being seriously let down here.
Thank you for taking the time to share your feedback about Eastbank Care Home. All feedback is important in helping us improve the service and the standard of care that we offer. The Home Manager has reached out to speak through your concerns and offer the opportunity to have a meeting to discuss your feedback.
Can't thank the management and staff enough for the care provided for my father. I have been kept updated throughout and staff are very nice. Also my dad is very happy.
Staff are good and helpful.
Thank you for your feedback on our service at Eastbank Care Home. All feedback is appreciated. Please speak with the Home Manager on your next visit to the home to discuss any specific concerns you may have.
Laundry has to be looked at.
Thank you for your feedback on Eastbank Care Home. All feedback is important to us as this will allow us to improve the service moving forward. If you would like to speak with the Home Manager about your concerns next time you visit we will endeavour to resolve any ongoing issues you may have with the laundry service.
As always the staff are excellent.
The moment we visited Eastbank, the staff welcomed and the energy was genuine and so professional. We had visited other care homes but Eastbank was head and shoulders above the rest. My brother was frail on discharge from the hospital, so the team got to work, gently encouraging him to regain his appetite and giving him the confidence to be mobile from months in bed.
The management team have an open-door policy for both staff and relatives which provided us confidence in my brother's care and we could easily talk to staff about any tweaks we needed to make for him. Eastbank is more than a care provider they are life savers both for the resident and family. We know they extended my brother's life by 18 months. They also supported us in the final months of his life and we will be forever grateful.
We as a family have had a delightful experience with the staff who have looked after our mum. The staff have always kept us informed of our mother's health and wellbeing. They are courteous and when our mum was not in good health you could see they shared our concern.
I love living at Eastbank. This place has become my home. I enjoy watching football with the other men. Food is always good too.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 08 September 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 30 Jul 2025
Eastbank Care Home, run by HC-One Scotland, located in Shettleston, Glasgow, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Eastbank Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Eastbank Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Eastbank Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Eastbank Care Home
What types of Care is Eastbank Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eastbank Care Home have?
There are 65 Single Rooms.
What are the Facilities & Services at Eastbank Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Residents Internet Access are some of the Facilities & Services.
How far is Eastbank Care Home to the centre of Glasgow?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastbank Care Home to verify any information. View our terms and conditions. Eastbank Care Home has an Enhanced Service -more info.