
I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)



Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.
The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.
Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides...
Care Provided by Eastbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eastbank Care Home for full pricing details and T&Cs.
Contact Eastbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Lee Binnie (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (5)
Eastbank Care Home Reviews (115)
Eastbank Care Home has a Review Score of 9.5 (9.466) out of 10, based on 19 reviews in the last 2 years.
Over all time Eastbank Care Home has 115 reviews.
On visiting my mum today I was told mum had hurt her fingers. I am always informed.
Dad has only been in Eastbank a few months, however, Mum and I are of the opinion he has settled in very well. This has been reinforced by staff's opinion. For me, the most important key factor of this experience and central to his quality of life is the diligence and professionalism of the staff. They are always cheerful and able to give accurate feedback of residents. In a very challenging environment, they provide reassurance, warmth and comfort to their residents. The quality of food is excellent1 Activities are good but I only wish more time could be dedicated to this valuable area of life.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our staff team at Eastbank, we know they work hard to deliver good kind care. We have taken on board your comment regarding activities and will look at providing options which your relative may enjoy.
I like living here.
Staff are very friendly, always happy to help whenever needed. My grandad also enjoyed his time here, unlike his previous care homes.
Happy to stay and live here and the food is good.
Doing voluntary work in the home is a great pleasure. The staff is very caring and helpful cannot do enough to help residents.
The staff are very kind, yes my room is always clean. The food is nice, I am happy to stay here.
On the whole, we are very satisfied with the home conditions and staff. Except for the laundry service with clothes that occasionally go missing and the inconsistent standard of cooking.
I enjoy the food and activities here.
I like my care home but I would like to get taken to the shops more.
However, internal staff communications are not always good and can undermine confidence in service operators.
On occasion, new nightwear and underwear deposited in her room for labelling and storage often seem to be missing.
Redecoration and reflooring private room and toilet was agreed months ago but only partly progressed to date.
Very happy with the care home and staff.
My sister has been a resident of Eastbank Care Home since August 2013. During that time, I have been extremely happy with the care she has received. All of the staff at Eastbank are very kind and look after the residents with consideration to each individual. All staff are very approachable and the staff who arrange outings and activities do a great job. As my wife and I both work full time, we are glad my sister is well looked after in a nice environment and has lots of company.
From my point of view, accommodation and help have been very good.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home . The Bupa Customer Care Team.
Nurses and care staff have been superb in looking after our mother since her arrival.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
My aunt came into the care home in April and during that time, she has had an excellent standard of care and respect from the staff. She has had great care from the nursing staff, especially who have helped her cope with life in her new surroundings. The variety of food is very good and her room is spotlessly clean at all times. The senior nurse keeps me informed at all times and I am very happy with my aunt's care.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
I can rest easy knowing she is well looked after and safe.
The staff are always pleasant and listen to me if I have any issues, which is very rarely.
Thank you so much for your review. I am so happy that you are pleased with our care home and the support we provide. I will feed your comments back to the home manager. The Bupa Customer Care Team.
So far I am quite satisfied with the way he has been treated and cared for.
However, I will continue to keep a close eye on his care and well being.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I have nothing bad to say about the home. I am happy here and the staff treat me well.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review was taken place on the 9th of September. Questions were asked, some answered satisfactorily, some not so good. Lack of communication on some matters.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 08 September 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 30 Jul 2025
Eastbank Care Home, run by HC-One Scotland, located in Shettleston, Glasgow, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Eastbank Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Eastbank Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Eastbank Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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