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Eastbank Care Home

98 Gartocher Road, Shettleston, Glasgow, Glasgow City G32 0HA
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I really could not fault the staff, they have a lovely approach and nothing is ever a botherM D(Granddaughter of Resident/Service User)
Eastbank Care Home, Glasgow
Eastbank Care Home, Glasgow
Eastbank Care Home, Glasgow

Located in the peaceful residential area of Shettleston, Eastbank Care Home offers personalised care to older people.

The lovely home offers many areas for residents to relax and unwind. The onsite pub, hair salon and café host many activities for residents and families to enjoy.

Eastbank has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides...  

Care Provided by Eastbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,427From £1,572
Nursing Dementia CareFrom £1,427From £1,572

Contact Eastbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Lee Binnie (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (5)

Eastbank Care Home Reviews (115)

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9.5

Eastbank Care Home has a Review Score of 9.5 (9.466) out of 10, based on 19 reviews in the last 2 years. Over all time Eastbank Care Home has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Sharon M (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

On visiting my mum today I was told mum had hurt her fingers. I am always informed.

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Review from Ann D (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

Dad has only been in Eastbank a few months, however, Mum and I are of the opinion he has settled in very well. This has been reinforced by staff's opinion. For me, the most important key factor of this experience and central to his quality of life is the diligence and professionalism of the staff. They are always cheerful and able to give accurate feedback of residents. In a very challenging environment, they provide reassurance, warmth and comfort to their residents. The quality of food is excellent1 Activities are good but I only wish more time could be dedicated to this valuable area of life.

Reply from Clare Sheehan, Careline Advisor at Eastbank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our staff team at Eastbank, we know they work hard to deliver good kind care. We have taken on board your comment regarding activities and will look at providing options which your relative may enjoy.

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Review from G K (Resident / Service User) published on 21 June 2018 Submitted via Postal Card
Overall Experience

I like living here.

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Review from Darren D (Grandson of Resident) published on 21 June 2018 Submitted via Postal Card
Overall Experience

Staff are very friendly, always happy to help whenever needed. My grandad also enjoyed his time here, unlike his previous care homes.

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Review from James T (Resident / Service User) published on 14 June 2018 Submitted via Postal Card
Overall Experience
Staff are very good.

Happy to stay and live here and the food is good.

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Review from A T (Regular Volunteer) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Doing voluntary work in the home is a great pleasure. The staff is very caring and helpful cannot do enough to help residents.

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Review from Letitia H (Resident / Service User) published on 2 May 2018 Submitted via Postal Card
Overall Experience

The staff are very kind, yes my room is always clean. The food is nice, I am happy to stay here.

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Review from Joyce D (Sister of Resident) published on 25 April 2018 Submitted via Postal Card
Overall Experience

On the whole, we are very satisfied with the home conditions and staff. Except for the laundry service with clothes that occasionally go missing and the inconsistent standard of cooking.

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Review from J M (Resident / Service User) published on 10 April 2018 Submitted via Postal Card
Overall Experience

I enjoy the food and activities here.

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Review from C M (Resident / Service User) published on 27 March 2018 Submitted via Postal Card
Overall Experience

I like my care home but I would like to get taken to the shops more.

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Review from D L (Son of Resident) published on 9 March 2018 Submitted via Postal Card
Overall Experience
Overall service levels are good with my mother content and comfortable. Nursing staff deal well with my 94-year-old mother's medical care, following a recent in-room fall and broken hip and otherwise as required, liaising well with her G.P. and myself as her son and welfare attorney.
However, internal staff communications are not always good and can undermine confidence in service operators.
On occasion, new nightwear and underwear deposited in her room for labelling and storage often seem to be missing.

Redecoration and reflooring private room and toilet was agreed months ago but only partly progressed to date.

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Review from Gordon F (Son of Resident) published on 26 February 2018 Submitted via Postal Card
Overall Experience

Very happy with the care home and staff.

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Review from Thomas M (Brother of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

My sister has been a resident of Eastbank Care Home since August 2013. During that time, I have been extremely happy with the care she has received. All of the staff at Eastbank are very kind and look after the residents with consideration to each individual. All staff are very approachable and the staff who arrange outings and activities do a great job. As my wife and I both work full time, we are glad my sister is well looked after in a nice environment and has lots of company.

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Review from W W (Resident / Service User) published on 18 July 2017 Submitted via Postal Card
Overall Experience

From my point of view, accommodation and help have been very good.

Reply from Emily Wilson, Customer Service Administrator at Eastbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home . The Bupa Customer Care Team.

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Review from Brian W (Son of Resident) published on 7 July 2017 Submitted via Postal Card
Overall Experience

Nurses and care staff have been superb in looking after our mother since her arrival.

Reply from Jayne Duck, Customer Services Administrator at Eastbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from Margaret C (Niece of Resident) published on 7 July 2017 Submitted via Postal Card
Overall Experience

My aunt came into the care home in April and during that time, she has had an excellent standard of care and respect from the staff. She has had great care from the nursing staff, especially who have helped her cope with life in her new surroundings. The variety of food is very good and her room is spotlessly clean at all times. The senior nurse keeps me informed at all times and I am very happy with my aunt's care.

Reply from Jayne Duck, Customer Services Administrator at Eastbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from W I (Son of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience
I am pleased with the care my mother is getting at Eastbank Care Home.
I can rest easy knowing she is well looked after and safe.

The staff are always pleasant and listen to me if I have any issues, which is very rarely.

Reply from Emily Wilson, Customer Service Administrator at Eastbank Care Home

Thank you so much for your review. I am so happy that you are pleased with our care home and the support we provide. I will feed your comments back to the home manager. The Bupa Customer Care Team.

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Review from W S (Wife of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience
My husband was admitted in November 2014.
So far I am quite satisfied with the way he has been treated and cared for.

However, I will continue to keep a close eye on his care and well being.

Reply from Emily Wilson, Customer Service Administrator at Eastbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Margaret M (Resident / Service User) published on 7 October 2016 Submitted via Postal Card
Overall Experience

I have nothing bad to say about the home. I am happy here and the staff treat me well.

Reply from Rose Pickering, Customer Service Administrator at Eastbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Jean D (Sister of Resident) published on 3 October 2016 Submitted via Postal Card
Overall Experience

Review was taken place on the 9th of September. Questions were asked, some answered satisfactorily, some not so good. Lack of communication on some matters.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 08 September 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 30 Jul 2025

    Eastbank Care Home, run by HC-One Scotland, located in Shettleston, Glasgow, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Eastbank Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: Eastbank Care Home
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Eastbank Care Home.

Meet the Team (0)

There are no Team Members posted yet.

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