

Care Provided by Northgate House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Northgate House Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
Good to Know
Group / Owner
- Lanam Healthcare Ltd
- Private Owned
Person in charge
- Laura Hamilton (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
Northgate House Care Home Reviews (90)
Northgate House Care Home has a Review Score of 5.7 (5.703) out of 10, based on 3 reviews in the last 2 years.
Over all time Northgate House Care Home has 90 reviews.
Cannot praise the staff enough for the excellent care given to my mum, during her stay here at Martha House.
Nice staff to talk to and helped me and my mother, when we needed it.
My first impression is of a very warm and welcoming place. The staff are all fantastic and help whenever needed. You can always find a staff member with a smile. The food is also excellent and it is great that it is made fresh on the premises. The rooms are all comfortable and very clean.
Great care staff who invest 100% in residents.
My only issue was that my laundry went missing on a number of occasions. The staff at night time (through the night) sometimes appeared unhelpful but overall my stay helped me in a number of ways and it was close to my family to visit.
Thank you for raising your concern re missing laundry during your stay at our home. At HC-One we strive to deliver kind care every day, therefore we have taken your complaint as an opportunity to reflect on what we can do to improve our service.
Well cared for. The staff are all pleasant and helpful.
Excellent staff. Very friendly and nothing too much trouble. Unfortunately, Mum can't stay.
My father became more settled and relaxed soon after arriving from a long and often difficult hospitalisation. His medical needs were varied and he needed wound management in some areas. All were very well managed and looked after. Nursing staff and carers we met were respectful, kind and caring. Many went the extra mile to meet his needs and wishes. As a family, we were delighted to see my father become more like his old self and we're extremely grateful and thankful.
Excellent patient care.
The care and attention coupled with extremely friendly and polite staff created a welcoming atmosphere.
We will be forever grateful to them all.
Very happy and content.
My mum went into Northgate House Care Home intermediate care March 2019 after being really unwell. The 4weeks in intermediate care she was very well looked after my mum had given up on most things in life and after a couple of weeks, my mum started to improve the staff are amazing with her. She then moved down to residential care in April 2019. We were allowed to decorate her room and bring some of her own furniture up and make it as homely as possible for her in her “single end” as she calls it. My mum now has a new lease of life she’s doing amazing and settled very well thanks to the wonderful staff in this home we now feel like we have our mum back again. She is now a permanent resident and loves her new home. For the first time in years, we can put our head on the pillow at night and know our mum is safe and happy.
Mum was looked after very well. The staff are so helpful and could not ask for anything better. I would recommend 100%.
They have got to know Mum inside and out and she is loving life again, feels safe, loved, has made new friends and gets involved in activities. The atmosphere is warm, friendly, homely and very professional, the personal care is also very good. For the first time in 18 months we as a family have peace of mind knowing Mum is well looked after and very happy in her new house (as she sees it).
Mum still says to me "No way will I ever go into a care home full of old people". Mum celebrated her 80th birthday today with family friends and the team in her new house and I'm sure there will be many more birthdays to come thanks to Northgate House.
Mum's days also have lots of laughter and fun and my time with Mum is now quality time.
Thank you all.
Since the day my father went into Northgate house he was cared for extremely well and made to feel at home. His changing condition and needs were well anticipated and catered for. We, the family, were always well informed on matters; communication from management and staff was excellent. End of life care and support was exceptional. The nurses and carers could not have been more thoughtful and considerate and my father was allowed to pass away comfortably and peacefully. We were also supported and looked after at this time exceptionally well.
Care within the home was not as I would have expected after reading the reviews.
One staff member, in particular, was very nice and caring.
Too many supply/cover staff.
My mother seems to be comfortable enough in her room. Meals are always served on time and cleaning staff always working. When I visit, other nursing staff are always visible, as are other staff.
Staff have been really good, friendly and helpful and made me feel welcome during this hard time, regarding my husband.
He is well looked after.
All of his needs are well catered for.
The staff are great, not only with my father but all of the residents in his unit.
It is a great relief that he is safe and secure in the home.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 24 November 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
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