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Northgate House Care Home

Northgate Quadrant, Acredyke Road, Balornock, Glasgow, Glasgow City G21 3RB
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Northgate House Care Home, Glasgow

Care Provided by Northgate House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Northgate House Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Laura Hamilton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
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Northgate House Care Home Reviews (90)

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5.7

Northgate House Care Home has a Review Score of 5.7 (5.703) out of 10, based on 3 reviews in the last 2 years. Over all time Northgate House Care Home has 90 reviews.

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Review from Yvonne M (Daughter of Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience
If with could move Northgate House Care Home and it's staff nearer to us, we wouldn't move our mum.
Our mum loves the staff, the company of other residents and sitting watching TV with everyone.

She gets her hair done weekly and loves the food. Staff care here.

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Review from Margaret G (Relative of Resident) published on 14 September 2018 Submitted via Postal Card
Overall Experience
When my mum came in, she was really distressed and the staff were amazing in handling the situation and also helping me and my sister to understand the situation.
By Friday, my mum was eating in the dining room and mixing with other residents.

They really helped put my mum at ease and made a horrible situation so much easier for us. We wouldn't move our mum only the home is too far away for family.

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Review from Isabele W (Resident / Service User) published on 14 September 2018 Submitted via Postal Card
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Very comfortable and friendly.

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Review from Donald M (Resident / Service User) published on 26 July 2018 Submitted via Postal Card
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I have a happy stay.

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Review from Violet J (Daughter of Resident) published on 16 May 2018 Submitted via Website
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This has to be the worst example of a care home for the elderly I have seen. The smell is disgusting, staff do not listen to families nor do they communicate with families or each other. I cannot understand why Glasgow City Council think it is an acceptable place to allow elderly people to stay, needs to be closed.

Reply from Clare Sheehan, Care Advisor at Northgate House Care Home

We want to extend our sincerest apologies concerning the issues that you have raised, and that you felt you could not approach any of our team to share this with them. We pride ourselves in maintaining the highest quality standards and delivering the kindness and care for our Residents, visitors...  

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Review from Peter T (Son of Resident) published on 29 March 2018 Submitted via Postal Card
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Warm and friendly atmosphere. Take great care of my dad, which helped him settle in very quickly.

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Review from Ruth B (Daughter of Resident) published on 26 February 2018 Submitted via Postal Card
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I don't have any dislike apart from things going missing in the laundry. I'm sure that this can be rectified, other than that, I am very happy.

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Review from Grahame W (Son of Resident) published on 31 January 2018 Submitted via Postal Card
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Northgate sets a very high standard.

Staff are so helpful, professional and very caring 10/10.

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Review from Mary L (Resident / Service User) published on 30 January 2018 Submitted via Postal Card
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The care home is very kind to people who are at a bad time, my bad time was my husband died. I was lost as we never had any children and I didn't know what to do. I have always worked and I couldn't settle in our home without him, the care home has been very kind to me and I do all I can to help, I knit a lot and have made a few scarves with any wool I can get.

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Review from Peter T (Resident / Service User) published on 29 January 2018 Submitted via Postal Card
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I have settled in very well. Thanks to the care and support of all the staff. Foos and activities are very good also.

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Review from E M (Granddaughter of Resident) published on 28 July 2017 Submitted via Postal Card
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My gran is very happy here she spends her time in the lounge as she likes company. Visits salon regularly likes listening to entertainers as she loves music. She has a drink when she asks. The staff are very attentive to her wishes. My gran has been moved to her room this has not caused her anyway due to staff and how easy they have made it for gran and myself. Thank you also to the home manager for her thoughtfulness.

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Review from Margaret M (Resident / Service User) published on 26 June 2017 Submitted via Postal Card
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I love the place!!

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Review from B B (Son of Resident) published on 23 March 2017 Submitted via Postal Card
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I was very impressed with the standard of care that mum received at Northgate House. The staff have been most attentive.

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Review from Bill B (Resident / Service User) published on 17 March 2017 Submitted via Postal Card
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I spend my time relaxing in bed or watching tv when I wish. I like to sit at the fish tank chatting with the staff and residents and when my wife visits I like to sing. I enjoy watching the chair exercise class and sing to the music.

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Review from J F (Resident / Service User) published on 13 March 2017 Submitted via Postal Card
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I spend my time in the lounge mostly, I watch tv and I like to read sometimes. I like entertainment and my birthday surprise a sing song in the lounge.

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Review from May S (Resident / Service User) published on 8 March 2017 Submitted via Postal Card
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I love it here, I spend time in my room and watch tv or rest on my bed when I like. I like to spend most of my time in the lounge chatting with residents and staff. I find out what is going on, I play bingo and I enjoy my pamper days. I enjoy the entertainment and parties and sing along nights listening to records with a wee drink.

I try to keep busy and walk around the gardens when the weather is nice. I go on our minibus outings. I love everything here and out in the minibus too.

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Review from John M (Resident / Service User) published on 8 March 2017 Submitted via Postal Card
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I would love to stay in this home permanently, I love it the people are great. I get plenty of help and ever loving care from nurses and other staff. I enjoy the events and having a wee drink at Burns Night. I like the activities and the banter with the staff and other service users.

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Review from L M (Resident / Service User) published on 27 January 2017 Submitted via Postal Card
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I spend my time between my room watching TV and the seated area where I like to look at the fish tank and chat to staff and residents. I enjoy going to the shop, have lunch with the residents. I think the activity is good though some I just feel are not up to joining. I enjoy raffles and entertainers. At the moment my room is being upgraded and I am looking forward to this. I can't thank the staff here enough.

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Review from W B (Resident / Service User) published on 24 January 2017 Submitted via Postal Card
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I spend my time in my room as I like time on my own watching tv. I like using our snack stations as they are free and I love the biscuits and I can help myself when I wish. I enjoy sitting near our fish tank, talking to other residents and staff, listening to records on our record player. I enjoy looking and old photos. I enjoy it when my family visit sitting with a cup of tea in our new family room.

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Review from M ME (Resident / Service User) published on 11 January 2017 Submitted via Postal Card
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Excellent and very helpful (when needed).

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 November 2025
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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