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Over all time Chester Park Care Home has 44 reviews.
We are overall very happy with Chester Park. The staff have been fantastic and my Mum settled in very well. We, as a family, were also made very welcome.
We are overall very happy with Chester Park. The staff have been fantastic and my Mum settled in very well. We, as a family, were also made very welcome.
I always found my father to be well looked after and contented. His room was basic but spacious and clean. The staff are always friendly and attentive and I have no issues over my father's short stay.
I always found my father to be well looked after and contented. His room was basic but spacious and clean. The staff are always friendly and attentive and I have no issues over my father's short stay.
My mum appeared to enjoy her experience in the IAO for assessment. At least I know she was being cared for and I could relax a bit knowing this. The staff all do a great job in the unit. One staff member, in particular, has been very approachable and reassuring when any issues arise, all in all, a...
My mum appeared to enjoy her experience in the IAO for assessment. At least I know she was being cared for and I could relax a bit knowing this. The staff all do a great job in the unit. One staff member, in particular, has been very approachable and reassuring when any issues arise, all in all, a very well run and managed unit.
All the staff were very caring, cheery and helpful and there was always a member of staff to assist both my dad and us as a family.
All the staff were very caring, cheery and helpful and there was always a member of staff to assist both my dad and us as a family.
One was the immediate and full response to medical issues my mother experienced and the second but equally as important was a sense of kindness in the way staff (all staff) interacted with all individuals in...
One was the immediate and full response to medical issues my mother experienced and the second but equally as important was a sense of kindness in the way staff (all staff) interacted with all individuals in the unit.
Our Mum was given the care and respect from all staff at Chester Park, which we thank them all for.
Our Mum was given the care and respect from all staff at Chester Park, which we thank them all for.
My brother had a great time here.
My brother had a great time here.
My wife really enjoyed being in Chester Park she was reluctant about ging in but she was sorry and sad when leaving.
My wife really enjoyed being in Chester Park she was reluctant about ging in but she was sorry and sad when leaving.
Staff, care, excellent.
Staff, care, excellent.
Before my mum was admitted to Chester Park she had always asked that we never put her in a care home and had a great fear of this. So when it was decided that Mum may need care and that an assessment was needed, she was very worried about this. When Mum arrived she was greeted by the manager and...
If Mum ever needs permanent care, I would be very happy for her to stay at Chester Park.
The staff have been great. Very helpful.
The staff have been great. Very helpful.
Dear Dom, thank you for taking the time to complete a review for Chester Park Care Home. I will ensure your comments are fed back to all our staff team. I would also like the opportunity to contact you directly for more information around food and drink, safety and security. It would be really...
Dear Dom, thank you for taking the time to complete a review for Chester Park Care Home. I will ensure your comments are fed back to all our staff team. I would also like the opportunity to contact you directly for more information around food and drink, safety and security. It would be really helpful for us to know the areas where we can improve. Once again thank you for taking the time to complete a review.Louise Dunlop (Home Manager)
I have always found the staff very friendly and helpful. Mum has been very happy here and well looked after. The manager, in particular, runs a tight ship and can't do enough for the residents to make their stay a very happy time for them.
I have always found the staff very friendly and helpful. Mum has been very happy here and well looked after. The manager, in particular, runs a tight ship and can't do enough for the residents to make their stay a very happy time for them.
Dear Susan, thank you for taking the time to provide feedback on your Mum's stay at Chester Park. I am really pleased to hear that you felt your Mum was well cared for during her time with us. I will feed this back to all our staff. Kind Regards, Louise Dunlop (Home Manager).
My mum has been cared for extremely well during her stay. Staff are always friendly, caring, respectful and always willing to help. I always felt very included in her care and her confidence has grown immensely during her stay.
My mum has been cared for extremely well during her stay. Staff are always friendly, caring, respectful and always willing to help. I always felt very included in her care and her confidence has grown immensely during her stay.
Louise Dunlop (Home Manager).
Mum was in for rehabilitation after a hip operation. Staff here were extremely attentive, friendly and always had time to make Mum comfortable and feel at ease and also made family feel welcome.
Mum was in for rehabilitation after a hip operation. Staff here were extremely attentive, friendly and always had time to make Mum comfortable and feel at ease and also made family feel welcome.
Thank you very much for taking the time to review Chester Park Care Home. I'm delighted that your Mum had a positive experience during her stay with us. I will share your feedback with all the team. Kind regards.
My mum actually looked healthier and put on a bit of weight which to me just shows getting 24-hour care and fed regularly was most needed.
My mum actually looked healthier and put on a bit of weight which to me just shows getting 24-hour care and fed regularly was most needed.
Dear Margaret thank you very much for taking the time to post a review for Chester Park Care Home. I'm very pleased you felt your Mum looked healthier after her stay with us. I will share this with all the staff. Kind regards.
Very helpful and caring staff to both our father and mother. Care was very good. Felt that nothing was a bother. Overall very happy.
Very helpful and caring staff to both our father and mother. Care was very good. Felt that nothing was a bother. Overall very happy.
Thank you very much for your feedback which I will share with all our staff. We value all feedback from residents and relatives as this helps us to continue to improve and provide a high quality service.
My mother was made very welcome and looked after very well, nothing was a bother for the staff and it was evident all the staff enjoyed their work and cared for all of the residents.
My mother was made very welcome and looked after very well, nothing was a bother for the staff and it was evident all the staff enjoyed their work and cared for all of the residents.
Kind Regards
The nursing staff have been excellent and the GP called when required and hospital appointments arranged. Communication with the family has also been excellent. The care staff are very attentive in all aspects. Dad is kept motivated and stimulated by the home activities (he misses the rabbits and...
The nursing staff have been excellent and the GP called when required and hospital appointments arranged. Communication with the family has also been excellent. The care staff are very attentive in all aspects. Dad is kept motivated and stimulated by the home activities (he misses the rabbits and guinea pig, which were in the home). A thank you to all other staff (laundry and housekeeping etc.,) who stop and talk to Dad.
Thank you for a very positive review of our home. We appreciate all feedback from residents, relatives and friends. Best wishes
Very happy with the care. Staff are very attentive and caring. I think a television should be an essential in every room as some of the residents have a serious mobility issue and can't reach the day room without assistance. Overall the care home does a great job.
Very happy with the care. Staff are very attentive and caring. I think a television should be an essential in every room as some of the residents have a serious mobility issue and can't reach the day room without assistance. Overall the care home does a great job.
Thank you for your review: it would be good to meet and discuss the areas that you marked down so that we can get things better for your relative and others living in the home. Please just contact the home and ask our administrator to make an appointment with myself.
I should mention I am happy with my brother's care, but I rarely would tick excellent in any review as there is always room for improvement in any situation, so by my ticking good, I assure you I am happy. I am not aware of safety/security, but I know the staff would ensure all aspects are in order.
I should mention I am happy with my brother's care, but I rarely would tick excellent in any review as there is always room for improvement in any situation, so by my ticking good, I assure you I am happy. I am not aware of safety/security, but I know the staff would ensure all aspects are in order.
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