Buchanan Lodge Care Home, Glasgow, Dunbartonshire
Buchanan Lodge Care Home, Glasgow, Dunbartonshire
Buchanan Lodge Care Home, Glasgow, Dunbartonshire

Buchanan Lodge Care Home is located in Glasgow's Bearsden suburb and is close to shops, amenities and public transport. The home provides residential, nursing, respite, palliative and dementia care.

Originally a convent, the building has been sympathetically converted into a care home, providing accommodation in single occupancy rooms, some of which are with en-suite facilities.

Buchanan Lodge features a TV lounge, a quiet sitting room and a conservatory for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served with daily choices available, while special diets can be catered for.

The home can arrange for complementary therapies for residents. Regular visits are made to the home by an experienced hair stylist, a qualified physiotherapist and a chiropodist.

Residents can also benefit from the varied programme of activities on offer. The recreation and activities team oversee everything: from music and movement classes to quizzes and concerts. If it’s sunny residents can go outside and appreciate the best of the day.

Group: brighterkind

Person in charge: Louise Galvin (Manager)

Local Authority / Social Services: East Dunbartonshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 38

Rooms with ensuite WC: 38

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Buchanan Lodge Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Buchanan Lodge Care Home has a Review Score of 8.3 (8.336)

The Review Score of 8.3 (maximum of 10) for Buchanan Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Buchanan Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.441 for Buchanan Lodge Care Home is calculated as follows: ( (30 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 59 Ratings = 4.441

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.895 Points relating to the number of positive Reviews for Buchanan Lodge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.6 Target = 0.395

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Buchanan Lodge Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Buchanan Lodge Care Home

  • Son of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1

The home provides a safe, caring environment for my mum. The home is always clean and the staff friendly, efficient and helpful. When mum took ill, the quick action of the staff contributed to Mum receiving life-saving treatment. During convalescence, the staff have been very supportive and caring.

How likely would you be to recommend Buchanan Lodge Care Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Good setting, all staff attentive and caring, good management. Could not wish for better. Both parents in Buchanan Lodge, different needs are met. Activities, afternoon tea, events etc are all very welcome.

How likely would you be to recommend Buchanan Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother was a resident in Buchanan Lodge Care Home for almost 6 years and considered it to be her home. The care and compassion given by all members of staff were praiseworthy and the attention given to my mother and the family in the last week of her life was above first class.
The home runs a varied programme of events, concerts, outings etc and the residents all thoroughly enjoyed participating.
When visiting the home it was obvious to me that the staff morale was high and with a low turnover of staff this created a caring environment for the residents.
I have no hesitation in recommending Buchanan Lodge Care Home as an excellent care provider.

How likely would you be to recommend Buchanan Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Care home is warm and friendly. I find all the staff committed to their job.
Laundry could be organised a bit better, other than that, my mother is looked after 24/7 which I know we would not manage at home.

How likely would you be to recommend Buchanan Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tessa Matthews, Marketing Manager at Buchanan Lodge Care Home responded to this review on 22 Mar 2016:

Thank you for your lovely comments about our home. The comments you have made about our laundry have been passed back to the home so that we can work at improving our service in this area. It's really good to hear that you find our staff committed and the home warm and friendly. We really appreciate having the feedback.

I found staff at this care home caring compassionate and extremely competent. They cared for my cousin during a very difficult period and were thoroughly professional throughout. I would go so far as to say they went that extra mile that made an enormous difference to the quality of life my cousin experienced. Comfortable and homely surroundings with varied menu offerings as well as many extras included. The activities coordinator is a treasure but all staff played their role to the highest standards. Have no hesitation in recommending this to others.

How likely would you be to recommend Buchanan Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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