Buchanan House Care Home

5 Grampian Way, Bearsden, Glasgow G61 4SP
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9.8 101 Reviews
  • Buchanan House Care Home, Glasgow
Buchanan House Care Home in Bearsden, Glasgow, provides residents with a home from home, offering residential, nursing, dementia and respite care, delivered with compassion and respect by the staff.

The home has 53 rooms across two floors, decorated individually to the highest standard. Some rooms feature patio doors looking out to the gardens, which are perfect for fresh air and sunshine.

Visitors have easy access to the warm and welcoming care home, which is close to public transport, motorway links and local shops.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1450 – £1450
  • Self-Funded Nursing Care: £1450 – £1450
  • Self-Funded Nursing Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Residential Care: £1450 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1450

These prices are only a guideline, please contact Buchanan House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Kathleen Glasgow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)

Buchanan House Care Home Reviews (101)

9.8

Buchanan House Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years.
Over all time Buchanan House Care Home has 101 reviews.

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Review from A W (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was transferred from hospital to Buchanan House Care Home for 'end of life care' in July 2024. He died almost exactly a year later having celebrated his 90th birthday together with friends and family, gained weight due to the nutritious and delicious meals and snacks he was given, and after making
friends with other residents and staff. He took part in all the seasonal celebrations including Valentines Day, St. Andrews Day and Burns Night, in talks, and sing-a-longs, was out in the mini-bus and with us in our car (with the help, and determination of the staff team). He listened to book readings and music of his choice in his own room and took a liking for 'balloon badminton and skittles in the lounge (as we did!) As a family we will always be grateful to all the staff who cared for and about him - they were proactive, compassionate and ready to think 'out of the box' when we approached them. But most of all we thank them for their kindness and warmth to Dad, and to us as a family.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you for your kind words. I will pass them on to all the staff. It was an privilege and honour to care for your father. It was great to see him improve and enjoy life while he lived with us. He responded well to the care and support my nurses and care staff provided and had that extra special time with you and your family. He is missed by his new friends and of course the team. Thank you again for allowing us to care for your father. RIP

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Review from A M (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well-maintained care home, with welcoming and caring staff. The activities team are excellent, with a wide range of daily and sometimes evening events to entertain and engage residents. I would not hesitate to recommend this home.
Reply from Kathleen Glasgow, Manager at Buchanan House Care Home

thank you for taking time to review our service . your comments are appreciated and I will pass them onto the Team

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Review from Maggie M (Daughter of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the carehome for approx 1 month now and the experience very positive. Her room is beautiful, comfortable and includes an ensuite. From management to every member of staff the friendliness, compassion and care shown to my mother has been heartwarming. She is settled and content and clearly
in good hands! Food is of good quality and plenty of tea for mum! Engaging activities keep her stimulated and happy. Knowing she is in a terrific place is incredibly reassuring for our family. Thank you all at Buchanan House x
Reply from Kathleen Glasgow, Manager at Buchanan House Care Home

Thank you so much for your kind words. we appreciate that your loved one moving into a care home can be a very emotional time so its good to hear that your mum has settled in so well. Our team works hard to make everyone welcome from day one. I will share your kind words with the team.

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Review from James M (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care has been very good. Staff are friendly and look after you at all times very attentive.
Reply from Kathleen Glasgow, manager at Buchanan House Care Home

Thank you for taking time to review us. your feedback is important as it helps us to develop the service we provide and its always nice to get a pat on the back

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Review from K G (Granddaughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank every member of staff enough, they continually go above and beyond for the residents. My gran is always upto something, the staff treat them like their own family and I have not seen my gran this happy for a long time. The house covers every event possible and ensure everyone is included.
The care, love, compassion and kindness from Buchanan House has relieved so much of my worries about my gran and I couldn't be more grateful for them.
Reply from Kathleen Glasgow, manager at Buchanan House Care Home

Thank you so much for your very kind words which I will pass on to the entire staff. We love to celebrate events with our residents - most recently VE Day, and its always wonderful when families and friends Join in. Your Gran definitely is one of our social butterflies and loves to join in our varied activity programme.

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Review from Hamish M (Brother of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with care my sister is receiving and the communication with the staff at all levels..
My sister was very reluctant to move in to Buchanan House but after 10 weeks of being a temporary resident she was very happy that her residence should become permanent.As a family we have seen a big change
be in her level of contentment which is undoubtedly due to her surroundings and the care she is receiving.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you very much for your kind comments. Staff at Buchanan House work hard to provide a high standard of care in a homely environment. Being made feel welcome along with support and reassurance , helps our new residents to settle into their new home. We are delighted your sister has settled and agreed to live with us permanently. Kind regards Kathleen

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Review from L B (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are kind and cheerful, always smiling, friendly and willing to help. A huge effort goes into making it a homely place to be with comfortable personal spaces and welcoming communal areas. Lots of activities are engaging and colourful with regular fun party times enjoyed by residents and relatives.
There is a great range of delicious, nutritious food with individual needs and preferences catered for. All in all, relatives and friends are reassured that loved ones are in good hands.
Reply from Ellie Alivanoglou, Deputy Manager at Buchanan House Care Home

Thank you very much for your nice words. It is our priority to ensure that residents live in a nice a nice and safe environment at all times. Also, that the relatives are always kept up to date with the latest news about the home.

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Review from David C (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault this care home in any way. Excellent facilities and programme of activities to keep residents entertained but also not forced on them to participate. Rooms are well-equipped, staff are friendly and attentive and residents are provided with a variety of meals.
Reply from Kathleen Glasgow, Manager at Buchanan House Care Home

Thank you for your kind words. Caring for our residents is such a privilege and we aim to offer the very best service. All feedback is welcomed, especially when it's so positive - I will pass this on to the team.

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Review from Mark H (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved in to Buchanan House Care Home in November this year, after suffering a major stroke. The care home is located well for us, as we live in the local area. Since moving my father in, the staff have made the transition so smoothly. The staff are amazing at what the do, two staff members
who are the activities coordinators, are really well suited for the job, and the fun they put into everything, is so good to see. The food is fantastic, freshly cooked. The team are overall fantastic, nothing is a an issue, and they work very hard, and make a lovely home environment for all. Thank you.
Reply from Kathleen Glasgow, Manager at Buchanan House Care Home

Thank you so much for your kind words. It's great when residents settle into life in Buchanan House easily - we take great pride in our home so it's lovely to hear your compliments, which I will happily pass on to the staff.

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Review from Donald A (Brother of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother requires quite extensive physical and emotional support due to his conditions and I feel that he gets this very well within the care home and the back-up medical facilities.
The staff are always very helpful and polite.
Reply from Kathleen Glasgow, manager at Buchanan House Care Home

Thank you for taking the time to review us - it's very much appreciated.

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Review from J K (Brother of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with everything.
Reply from Kathleen Glasgow, manager at Buchanan House Care Home

Thank you for taking the time to review us - it's very much appreciated.

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Review from David S (Son of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was an emergency admission after a rapid deterioration of her health. Buchanan House staff were very helpful in the administration of her admission and came out to visit her in her flat.
The home was very welcoming and always seemed clean and well organised, and the staff have been excellent
in settling Mum in. Every time we visit, Mum is never sitting in her room by herself. We have seen a marked improvement in her speech, which we think is due to the constant stimulation. The lounge/TV area is never over-busy or overwhelming and feels quite homely. It's good for visiting, and there is a private separate area if required for visits. Mum seems well looked after, the food seems good, and the staff are very friendly. Already she has had her hair and nails done twice and taken part in several activities, including a visit to the transport museum. The main thing for us is that she is now safe, especially at night, and there seems to be plenty of staff about to keep an eye on her.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you so much for your review and kind words. I will pass this on to the staff. Your mum seems to be settling in well and enjoying the company and participating in the activities. We welcome all feedback. This allows us to address any issues promptly and improve the service our residents receive. We hope you, your mum and your family continue to feel supported and are happy with care.

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Review from William G (Friend of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are all very friendly and caring towards myself and the resident I take out every week he seems very happy and extremely content with the service that is provided, I have spoken to several residents who seem to be very happy in Buchanan House.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you for your kind words and review. We welcome family and friends involvement to help maintain community links and with any form of social stimulation. Our resident responds so positively when you and your friends come to take him out. He always comes back with a smile on his face. Thank you for all you do.

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Review from John M (Friend of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We pick a resident up once a week to take him out for lunch. Before picking him up, we phone Buchanan House to ensure that he's fit to go out. The manager and staff are all very pleasant, professional and helpful to deal with. I can't praise them enough.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you very much for your kind words. I will pass this on to all the staff. It is lovely to see our resident's friends still coming to visit them and taking them out for a few hours. They really look forward to these special times. The team work hard to ensure there is a varied activity programme to help with social stimulation and community links. We always welcome family and friends' involvement.

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Review from Shona C (Niece of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have been great, very welcoming to my aunt. Recently attended a cocktail evening, great singer. My aunt has settled in quicker than I thought she would have. Always lots of staff happy to assist.
Reply from Kathleen Glasgow, Home Manger at Buchanan House Care Home

Thank you, Shona, for your kind words. Happy Mum is settling in. We do enjoy a party and have several themed events coming up. We do our best to keep our residents entertained and the staff are great at taking part and having fun. Thank you again for your review.

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Review from G M (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. My mother's now been at Buchanan House for over 2 years. Excellent activities team who all give 100% every day. Carers are wonderful and treat my mother as one of their own. Always kept in touch about any problems with my mother from nurses and managers. I always know my mother
is well cared for and made to feel at home.
Reply from Ellie Alivanoglou, Deputy Manager at Buchanan House Care Home

Thank you for taking the time reviewing our care home. We are very proud of our service and it is nice when relatives feel part of the home. Look out for the next cocktail evening.

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Review from Ingrid R (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum continually receives the best care. She is happy and content and considers all the staff her friends as they are friendly and caring. Although she enjoys being taken out for a coffee, she loves her family visiting in the conservatory for tea and cake. The staff are so attentive and know what
she likes and dislikes.
The care home uses social media well to document activities on a daily basis. My mum loves having her photo taken and regularly asks to see if there are photos of her on there. It is lovely to see her happy icing biscuits or having a visit from the local nursery children. While away on holiday recently, I was content in the knowledge that she was being well looked after and receiving great care.
I am regularly kept up to date with my mum's well-being and any queries/questions I have are addressed immediately. It is definitely the best care home for my mum.
Reply from Ellie Alivanoglou, Deputy Manager at Buchanan House Care Home

Thank you very much for your kind words. I will pass it on to the team. Social media is a great way to keep in touch. And yes, your mum certainly loves the camera and the camera loves her.

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Review from Ewan D (Son of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Comfortable and homely surroundings. Staff are genuine and brilliant. The personal care and attention are priceless. Would recommend to anyone looking for care facilities in the area. The cocktail party with entertainer was a fantastic touch. Five-star.
Reply from Alan Twigg, Regional Manager at Buchanan House Care Home

Thank you for your kind words and your review, I will share this feedback with the team. We have worked hard at getting a great staff group who can really get to know and support our residents, the cocktail party is just one of many great events the home puts on, so the residents get the most out of living at the home.

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Review from Joyce M (Friend of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a close family friend a number of times. Very impressed with the care and compassion shown to all residents. All staff are very friendly and approachable. I have also been fortunate enough to be at the home when entertainment was provided. Tonight's cocktail party was superb and enjoyed
by residents, visitors and staff! A big thank you to all. Keep up the good work.
Reply from Alan Twigg, Regional Manager at Buchanan House Care Home

Thank you for your review and kind words, we will pass this on to the team. I am delighted you enjoyed the cocktail party, we try and throw as many events as possible so residents get the most out of staying with us at the home.

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Review from N L (Wife of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is still settling into his new situation, but overall has been treated with such kindness and dignity since his arrival. Staff go above and beyond in every aspect of his care. He is always clean and tidy and warm and comfortable. No complaints regarding the quality of foods available at all
mealtimes all of which are well presented and served on matching crockery. Lovely home baking daily for afternoon tea! Wide range of activities and entertainment every day. It's a breath of fresh air to hear the way all the staff from the kitchen, cleaning, laundry, and nursing/ care staff speak and respond to the residents. No care home is ideal for your family member but Buchanan House is I'm sure the best we could have hoped for.
Reply from Alan Twigg, Regional Manager at Buchanan House Care Home

Thank you for your kind words and review. I am delighted to hear about your experience of Buchanan House Care Home. Our kitchen staff continue to provide a lovely variety of food using local fresh produce. It's our pleasure to support your husband within the home and it's great to hear about his and your experience.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Buchanan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Buchanan House Care Home is calculated as follows: ( (249 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 292 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buchanan House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kathleen

Kathleen Glasgow

Job Title: Home Manager Joined: 2022

I am Kathleen, the dedicated Home Manager for Buchanan House Care Home.


Originally from Ireland, I bring over four decades of experience in nursing, with 41 years dedicated to the profession. I am dual-trained in both adult and mental health nursing, and have spent my career working across a wide range of healthcare settings.


Over the years, I’ve held roles in both the NHS and private healthcare sectors, gaining extensive knowledge and insight into patient care and clinical leadership. For the past 10 years, I have served as a Home Manager, combining my clinical expertise with management skills to ensure high standards of care and compliance.


My career reflects a lifelong commitment to supporting individuals’ health and well-being with compassion and professionalism.

Ellie

Ellie Alivanoglou

Job Title: Deputy Manager Joined: 2023

I am the dedicated deputy manager for Buchanan House.


Originally from Greece, I began my career in nursing 11 years ago, driven by a deep commitment to care and compassion.


Seven years ago, I advanced to the role of Deputy, where I continue to grow both personally and professionally.


I truly love my job at Buchanan House and take pride in making a meaningful difference every day for our residents' well-being.

Karyn

Karyn McGovern

Job Title: Activities Coordinator Joined: 2008

My name is Karyn and I am the dedicated Activities Coordinator at Buchanan House. I have worked at the home for 17 years, the first 12 years as a care assistant, developing trust with residents and families and then the last 5 years as Activities Coordinator, planning engaging person centred programmes to ensure every resident feels valued, stimulated, and connected. I see activities as much more important than “just something to do” as it plays a vital role in residents’ quality of life.

Frequently Asked Questions about Buchanan House Care Home

What types of Care is Buchanan House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Buchanan House Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Buchanan House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Buchanan House Care Home to the centre of Glasgow?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buchanan House Care Home to verify any information. View our terms and conditions. Buchanan House Care Home has an Enhanced Service - more info.