Buchanan House Care Home

5 Grampian Way, Bearsden, Glasgow G61 4SP
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9.8 101 Reviews
  • Buchanan House Care Home, Glasgow
Buchanan House Care Home in Bearsden, Glasgow, provides residents with a home from home, offering residential, nursing, dementia and respite care, delivered with compassion and respect by the staff.

The home has 53 rooms across two floors, decorated individually to the highest standard. Some rooms feature patio doors looking out to the gardens, which are perfect for fresh air and sunshine.

Visitors have easy access to the warm and welcoming care home, which is close to public transport, motorway links and local shops.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1450 – £1450
  • Self-Funded Nursing Care: £1450 – £1450
  • Self-Funded Nursing Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Residential Care: £1450 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1450

These prices are only a guideline, please contact Buchanan House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Kathleen Glasgow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)

Buchanan House Care Home Reviews (101)

9.8

Buchanan House Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years.
Over all time Buchanan House Care Home has 101 reviews.

Overall Experience
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  • 3
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Date Published
  • 101
  • 7
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  • 25
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Reviewer Connection to Buchanan House Care Home
  • 35
  • 19
  • 10
  • 9
  • 4
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 101, showing 41-60
Review from Muriel R (Daughter of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Buchanan House provide a warm, caring and nurturing environment.
Rooms are decorated to a high standard with beautiful furnishings.
They have an excellent entertainment programme for residents which is so appreciated especially during these challenging times.
The staff go above and beyond
for residents and their loved ones.
A home from home.
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Review from Moyra C (Daughter of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has the most amazing team of nurses and carers. My mum was admitted in September and it was such a lovely experience for her. She got involved in the various activities and made friends quickly. She never asked about "going home", which is really what you want when someone you love can no
longer look after themselves. The staff were happy to answer any questions or concerns and never made you feel you were wasting time. I can honestly say that the staff became my mum's family. During these Covid times, that is what you want when you can't be there in person. My mum passed away at the end of December, we know the staff were with her and we take comfort in that. They kept my mum well presented, even putting on nail polish, I know she felt really special. If I ever have to go into a home, I hope it's one like this!
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Review from Esther T (Daughter of Resident) published on 3 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Buchanan House highly enough. Mum was admitted just when our society was changing with Covid 19. The staff were extremely welcoming, helpful and sensitive to both Mum and ourselves knowing that we had to quickly settle Mum and then walk away not knowing when we might see her again
face to face. Our family are impressed by and thankful for both the facility and especially the staff and the standard of care given. They provide excellent communication and have been more than helpful in facilitating me being in touch with Mum since I live in Canada.
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Review from Linda C (Daughter of Resident) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been delighted with the care my mother has received since arriving at Buchanan House. The staff are always smiling and giving the residents lots of personal attention. The rooms are kept immaculately clean and tidy, the laundry is very efficient.
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Review from Vari M (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy to have our relative here, pleasant surroundings, always clean and tidy, staff are always happy to update you with how your relative is and what they have been up to. We have been delighted with the response we have had from the staff. Good communications we receive from the office staff, emails,
calls and monthly newsletter. Overall, we are happy to recommend Buchanan House Care Home.
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Review from B N (Wife of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was reluctant to come to the home. However, he settled well and was more content when I visited him halfway through his respite week. You are doing something right.
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Review from S M (Son of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having reflected on our initial experience and discussed these with staff, it has become clear to me that any initial miscommunication was down to a variety of factors out of the control of staff.
References to scoring in relation to value for money, is reflective of the costs of the wider care system
and are not specific to Buchanan House.
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Review from A M (Daughter of Resident) published on 29 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Buchanan House for our 92 year old mum, having found it a friendly welcoming place at our initial visit, and have certainly not been disappointed. The care is excellent and the staff are fantastic. Nothing is too much trouble and Mum, who needs a fair bit of nursing care, is treated with kindness
and respect. Her room is cosy and she enjoys lovely meals. Her visitors are made to feel welcome and offered tea/coffee and cakes. Mum particularly enjoys her weekly visit to the residents’ hair salon.
All in all, we feel the care and surroundings Buchanan House offers has smoothed the daunting experience of moving into “care” for our mum and made it an enjoyable experience, and we are very grateful for that.
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Review from P C (Friend of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Buchanan House very airy, friendly and welcoming. The staff all seem to enjoy being with the patients and are always cheerful and active, or have been whenever I have visited. There is life in the place and the TV is not always on! Being only an occasional visitor, I can't comment on all the
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Review from A C (Son of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is usually well looked after and appears happy, which is the main thing. The staff are very accommodating and cheery and able to talk to Dad and help if we want to see rugby together or come in at all times. Thank you for everything you do.
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Review from Elaine C (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum moved to Buchanan House earlier this year form another care home. The difference in Mum's health is remarkable and as a family, the home for us means we now have peace of mind regarding Mum's care. Cannot speak more highly of the staff.
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Review from Evelyn G (Daughter of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just enjoyed a fabulous family day. A fabulous team effort from all the staff. Singing, dancing, food, drink and a wonderful entertainment event. Everyone has thoroughly enjoyed themselves. Thank you all very much.
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Review from Lisa G (Granddaughter of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very attentive, happy to help and keep things interesting by planning activities and events for service users. The care of my grandfather is always of a high standard. Staff always take complaints and suggestions seriously and are dealt with in a timely manner.
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Review from Eleanor M (Granddaughter of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my gran and grampa have been residents at Buchanan Care Home. I couldn't praise the place enough. The staff are amazing and attentive to the residents. The home has a lovely homely feel to it.
The entertainment is amazing and I am so thankful my gran and gampa have had this experience in their
later years. The effort all the staff put in is amazing and makes for a wonderful place to stay for my family.
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Review from Debbie M (Daughter of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. Residents are treated with respect, dignity and care. The staff are excellent and all very caring. My mum has become a happier, calmer and well cared for person. I am happy that she has found somewhere she feels so at home in a short space of time.
I would not hesitate to recommend
this care home to anyone.
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Review from Joyce M (Daughter of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a very good choice for both my mum and dad. The care is excellent and the activities are always creative. Dad is as happy as he can be although he wanted to stay at home. This is the next best thing. The Summer Garden party was great.
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Review from Moira R (Wife of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with husband's care as I could no longer manage at home.
Although husband's condition changes/deteriorates and I know he can be difficult to manage. All staff are constantly on watch for his needs and behaviour changes.
Our daughter and son and friends visit regularly and are always made
welcome.
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Review from Mike A (Son of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This being my first visit to my Mum since arriving here. My first impression is good. Staff are all very pleasant and helpful. Most important is that my Mum likes the staff and the home as well. Showers in the resident's rooms would make the whole experience much better for residents.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

Thank you for your positive review on our home, it is great to hear how well your Mum has settled in here at Buchanan House and that you'd recommend our home to others. Your comments regarding showers will be passed onto the team and reviewed. Thanks again for your feedback, this helps us further improve the service we provide.

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Review from Alan S (Son of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, inviting, the atmosphere on entering the home. Home communal areas and personal area always clean and tidy.
Staff welcoming and helpful, Always accommodating.
No matter when we visit my elderly mother, she is always up and in the communal lounge, dressed in clean and appropriate clothing
that she would have approved of herself.
We were very thankful for all the help the staff gave to my mother when she had to go to hospital, going with her and staying till we arrived.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

Thank you for your positive comments, we are pleased to hear that you found the atmosphere at Buchanan House to be 'friendly' and 'inviting'. The team will be touched to hear your lovely feedback. Thanks again, best wishes to you and your family.

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Review from Callum R (Son of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. Pleasant environment with nice, secure outside space.
My dad likes his room and is happy.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

Thank you for your positive comments about our home, it is great to hear how happy your Dad is here at Buchanan House and that you find our team to be 'very friendly and helpful'. They will be delighted to receive your feedback.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Buchanan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Buchanan House Care Home is calculated as follows: ( (249 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 292 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buchanan House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kathleen

Kathleen Glasgow

Job Title: Home Manager Joined: 2022

I am Kathleen, the dedicated Home Manager for Buchanan House Care Home.


Originally from Ireland, I bring over four decades of experience in nursing, with 41 years dedicated to the profession. I am dual-trained in both adult and mental health nursing, and have spent my career working across a wide range of healthcare settings.


Over the years, I’ve held roles in both the NHS and private healthcare sectors, gaining extensive knowledge and insight into patient care and clinical leadership. For the past 10 years, I have served as a Home Manager, combining my clinical expertise with management skills to ensure high standards of care and compliance.


My career reflects a lifelong commitment to supporting individuals’ health and well-being with compassion and professionalism.

Ellie

Ellie Alivanoglou

Job Title: Deputy Manager Joined: 2023

I am the dedicated deputy manager for Buchanan House.


Originally from Greece, I began my career in nursing 11 years ago, driven by a deep commitment to care and compassion.


Seven years ago, I advanced to the role of Deputy, where I continue to grow both personally and professionally.


I truly love my job at Buchanan House and take pride in making a meaningful difference every day for our residents' well-being.

Karyn

Karyn McGovern

Job Title: Activities Coordinator Joined: 2008

My name is Karyn and I am the dedicated Activities Coordinator at Buchanan House. I have worked at the home for 17 years, the first 12 years as a care assistant, developing trust with residents and families and then the last 5 years as Activities Coordinator, planning engaging person centred programmes to ensure every resident feels valued, stimulated, and connected. I see activities as much more important than “just something to do” as it plays a vital role in residents’ quality of life.

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