Buchanan House Care Home

5 Grampian Way, Bearsden, Glasgow G61 4SP
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9.8 101 Reviews
  • Buchanan House Care Home, Glasgow
Buchanan House Care Home in Bearsden, Glasgow, provides residents with a home from home, offering residential, nursing, dementia and respite care, delivered with compassion and respect by the staff.

The home has 53 rooms across two floors, decorated individually to the highest standard. Some rooms feature patio doors looking out to the gardens, which are perfect for fresh air and sunshine.

Visitors have easy access to the warm and welcoming care home, which is close to public transport, motorway links and local shops.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1450 – £1450
  • Self-Funded Nursing Care: £1450 – £1450
  • Self-Funded Nursing Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Residential Care: £1450 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1450

These prices are only a guideline, please contact Buchanan House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Kathleen Glasgow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)

Buchanan House Care Home Reviews (101)

9.8

Buchanan House Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years.
Over all time Buchanan House Care Home has 101 reviews.

Overall Experience
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  • 3
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Date Published
  • 101
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Reviewer Connection to Buchanan House Care Home
  • 35
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  • 3
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  • 1
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Total of 101, showing 61-80
Review from Graham K (Nephew of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and most importantly the care staff have been extremely caring for my aunt.
Their personal care and relationship has grown and made a huge difference to the distress that my aunt experienced as her dementia developed.
The previous care home could not achieve this.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

Thank you for your positive review, we're pleased to hear what a wonderful relationship our team have built with your Aunt and how much of a positive impact it has made. Our team are passionate about providing the highest standard of care and are an asset to Buchanan House.

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Review from Margaret P (Cousin of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no complaints but I tend not to recommend to others as everyone has their opinion.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

Many thanks for your positive review for our home, the team will be pleased to hear your feedback.

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Review from Alan B (Respite Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I received from all staff was exemplary. I was treated with the utmost respect and dignity. The food was excellent, plentiful and nutritious - if the choices did not appeal, chef would willingly make something different. The entertainments provided for residents and their families were well
received and enjoyed by all. The whole package was expertly run by an extremely capable management team. Buchanan House should be held up as a model for care homes throughout the country to aspire to.
Reply from Alison Geddes, Marketing at Buchanan House Care Home

What a wonderful review to read, many thanks for your comments. At Buchanan House, we pride ourselves on the high level of service we provide, which includes our dining experience, as we believe food is an important aspect of our care. Our Magic Moments Club offers a fun and varied activity programme to suit a range of interests. The team will be over the moon to hear your feedback. We are delighted that you enjoyed your respite stay with us, we'd love to welcome you back anytime.

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Review from Colin M (Husband of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff make the home. Cannot praise them enough. The home is very clean and presented well. Attention and care are very good. Good dining experience.
Reply from Alison Geddes, Marketing Administrator at Buchanan House Care Home

Thank you for your positive comments on our home. At Buchanan House, we pride ourselves on the service we provide, so it is great to hear your great feedback on our care and dining experience. Our dedicated team do indeed "make the home", they will be delighted to hear your comments.

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Review from Clare M (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very kind, patient and helpful. The care home is clean, comfortable and there are plenty of activities going on.


My relative particularly enjoys the food.

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Review from F A (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, everything is excellent - the only area we marked as "good" was management.
The latter comment only refers to the amount of time we see management staff which is minimal and to be expected (it is not a criticism).
Reply from Alison Geddes, Marketing Administrator at Buchanan House Care Home

Thank you for your positive comments about our home, it is great how happy you are with the service we provide. Our home manager has an open door policy, so please feel free to pop in for a chat on your next visit to the home if there's anything you'd like to discuss.

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Review from C D (Grandson of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff within the care home all work extremely hard, making it a comfortable environment for the people loving within.
All members of staff are professional, polite and compassionate to the residents.
Reply from Tessa Matthews, Buchanan House at Buchanan House Care Home

Thank you for your lovely comments about the team and environment.

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Review from A F (Goddaughter of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely at atmosphere.
Staff very friendly and helpful.
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Review from A T (Sister of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has only been here 4 weeks and every time I visit I have been impressed with the care and friendliness of the staff.
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Review from J C (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Buchanan House is very family friendly, there are activities residents and family can enjoy. My dad needed nursing care and I could not fault the care and attention Dad gets. Food is also very good, with great choice. Carers are kind and thoughtful and took the time to get to know Dad.
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Review from Dorothy K (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I attended the pop-up bar with my mum, just one of the fantastic events laid on by the team. There is always something going on to put a smile on everyone's face!


Mum is so happy here, safe and well cared for.

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Review from David M (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really good place of care which has helped my dad come back to health and good spirits after the death of my mum, and his partner of over 60 years. He is well-nourished, well cared for and in good health mentally, as well as physically. His regular health checks have helped him with dentistry and
his hearing, which gives him more contact with people around him. And he has the social life of the home.
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Review from E W (Daughter of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely home with fantastic staff who really care for my dad. The activities are great and the regular outings are what keeps my dad going. These outings are the most important aspect of his life at this difficult point.
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Review from Jane D (Mother-in-law of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home from home.
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Review from Jenni S (Granddaughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are exceptionally friendly and welcoming. My gran is very at home and all friends and family have commented on how well she looks and how content she is since coming into Buchannan House. It is so reassuring to know she is so well looked after.
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Review from G S (Son of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a show! Broadway beware! We had the Andrew Sisters strutting their stuff, followed by a ravishing twosome of Marilyn Munro and Jayne Russell! They sang delectably. But the real highlight was Twiddldee and Twiddledum, who performed a puppet style medley of greatest hits with all the moves.
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Review from Tom F (Friend of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's friend was recently married. My wife was a bridesmaid and the wedding party wanted to recreate the day for my friend who unfortunately could not attend the wedding proper.
Today the staff and residents welcomed the wedding party to a grand party with top table, food, refreshments and a lady
singer.
Well done Buchanan House for your love and care. My friend loved every moment.
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Review from Katriona D (Daughter of Resident) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
We have concerns about staffing levels, understanding of dementia care requirements, communication between staff and cascade of care plan updates. We have had to prompt GP intervention for simple issues that should be picked up by staff. Standard pain and mood management processes were not implemented
until we forced a care review meeting. Staff on the floor are trying their best and have my Dad's best interests at heart but staffing levels and poor communication makes for a very inconsistent level of care.
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Review from Gordon W (Husband of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my wife's first visit as respite for me.
She has dementia and severe Rheumatoid Arthritis. It was a worrying time for both of us. However, at the end of a six day visit, she was totally at ease with the carers when I called to take her home, which was very pleasing t me. My wife has not always
been at ease without me in attendance.
Therefore I hold Buchanan House Care Home in very high esteem and would certainly use them in the future.
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Review from G M (Nephew of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The show was great fun.
My aunt sang and had a great night.
Thank you, we all had a smashing time.
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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Buchanan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Buchanan House Care Home is calculated as follows: ( (249 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 292 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buchanan House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kathleen

Kathleen Glasgow

Job Title: Home Manager Joined: 2022

I am Kathleen, the dedicated Home Manager for Buchanan House Care Home.


Originally from Ireland, I bring over four decades of experience in nursing, with 41 years dedicated to the profession. I am dual-trained in both adult and mental health nursing, and have spent my career working across a wide range of healthcare settings.


Over the years, I’ve held roles in both the NHS and private healthcare sectors, gaining extensive knowledge and insight into patient care and clinical leadership. For the past 10 years, I have served as a Home Manager, combining my clinical expertise with management skills to ensure high standards of care and compliance.


My career reflects a lifelong commitment to supporting individuals’ health and well-being with compassion and professionalism.

Ellie

Ellie Alivanoglou

Job Title: Deputy Manager Joined: 2023

I am the dedicated deputy manager for Buchanan House.


Originally from Greece, I began my career in nursing 11 years ago, driven by a deep commitment to care and compassion.


Seven years ago, I advanced to the role of Deputy, where I continue to grow both personally and professionally.


I truly love my job at Buchanan House and take pride in making a meaningful difference every day for our residents' well-being.

Karyn

Karyn McGovern

Job Title: Activities Coordinator Joined: 2008

My name is Karyn and I am the dedicated Activities Coordinator at Buchanan House. I have worked at the home for 17 years, the first 12 years as a care assistant, developing trust with residents and families and then the last 5 years as Activities Coordinator, planning engaging person centred programmes to ensure every resident feels valued, stimulated, and connected. I see activities as much more important than “just something to do” as it plays a vital role in residents’ quality of life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buchanan House Care Home to verify any information. View our terms and conditions. Buchanan House Care Home has an Enhanced Service - more info.