Carnbroe Care Centre

40 Paddock Street, Coatbridge ML5 4PG
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9.4 32 Reviews
  • Carnbroe Care Centre, Coatbridge
Carnbroe Care Home is pleasantly located in the community of Coatbridge, in North Lanarkshire, where it offers a comfortable residential and nursing care service, including for people with dementia.

The service tailors its care, its mealtimes and its activities programme to the individual choice of residents, with care packages including any particular health or nutritional needs users require.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1313
  • Self-Funded Nursing Dementia Care: from £1313

These prices are only a guideline, please contact Carnbroe Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Lyndsey Dick (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (73)

Carnbroe Care Centre Reviews (32)

Total of 32, showing 21-32
9.4

Carnbroe Care Centre has a Review Score of 9.4 (9.358) out of 10, based on 9 reviews in the last 2 years. Over all time Carnbroe Care Centre has 32 reviews.

Overall Experience

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Date Published

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23

Review from A G (Wife of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for over a year now and I have nothing but praise for the care he gets. Every member of staff are exceptional and we are all so grateful for the love and attention he gets x Nothing is any trouble and we are always kept informed of his condition

Reply from Lyndsey Dick, Manager at Carnbroe Care Centre

Thank you so much for your review, it means a lot to us that you are happy with your husband's care.

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Review from Caroline W (Daughter-in-law of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law entered Carnbroe Care Centre direct from hospital. Changes had a very negative impact on her mood and behaviour. Staff were excellent with family. They were truthful about her behaviour but reassured us that she would settle. And she did.
She chooses mostly to remain in her very pleasant
room but has ventured to the lounge to participate in some of the many and varied activities arranged by the activities staff.
It is so reassuring to family that she is being looked after. Various chest and urinary infections are quickly identified and responded to. Staff keep family updated of any changes.

Reply from Lyndsey Dick, Manager at Carnbroe Care Centre

Thank you so much for your review. It makes us happy to know you are happy.

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Review from Thomas F (Son of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed into the care home just under a year ago. I can honestly say that the difference it has made to my mum, regarding her care, has been exceptional. I have nothing but praise for the staff at the care home and would have no hesitation in recommending the home to others. Overall, my
experience has been very positive.
Many thanks to al.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

Thank you for sharing your thoughts with us. We are delighted to know your mother is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards,
Rahi.

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Review from P S (Sister of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carnbroe Care Centre was amazing with my sister's care, she had really bad dementia but her care was so good. My sister-in-law is a carer there and it gives us great comfort knowing she had someone there who knew her personally. Sadly, she passed away on June 3rd with her family all around her.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

We are sorry for your loss. We are pleased to know your sister's care was satisfactory. Thank you for your kind words, I will pass it on to the home team.
Kind regards,
Rahi.

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Review from Anne S (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad both went into Carnbroe Care Centre in July 2021. Sadly, we lost our mum in September and then our dad in October of this year but the love and care they received from all staff was absolutely brilliant. Will never forget the care and support we were given by staff as my parents got to
end-of-life care. We will never be able to thank them enough for keeping them safe and well cared for in their final year.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

Dear Anne,
I am sorry for your loss. We are pleased to know your mom and dad were comfortable and happy with the care provided. Thank you for your kind words, I will pass it on to the home team.
Kind regards,
Rahi.

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Review from Francine D (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carnbroe Care Home was an excellent choice for my dad. The staff here provide excellent care not only for my dad but also his family. The staff show daily that they do actually care for their residents and don't treat them as simply just their job. I was initially concerned about my dad going into a
care home but the actions of the staff here have more than reassured me, not only of the first-class care he gets but also that he's safe.

Reply from Lyndsey Dick, Manager at Carnbroe Care Centre

Thank you so much! It means a lot to us that you feel this way.

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Review from Katrina B (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing, they make you feel so comfortable and at ease when visiting, all very friendly too. The residents are well looked after and well entertained. Very happy knowing our mother is so well looked after in Carnbroe Care Centre.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

Thank you for sharing your thoughts with us. We are happy to know that your mum is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.

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Review from Diane R (Granddaughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service provided by the staff, they go above and beyond. I visit my gran normally three times per week and there is always plenty going on in the home, the activities staff arrange things to keep the residents occupied. Would definitely recommend this care home.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

Thank you for your feedback. We appreciate your time and are delighted to know your loved one is enjoying their stay. I will pass on your kind sentiments to the home team.
Kind regards,
Rahi.

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Review from J C (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Carnbroe Care Home for almost three years. She was well cared for and looked after most importantly, as some of her time was during Covid.
I cannot thank the staff in Katrine unit enough for making the last years of her life safe and comfortable. They look at the patient as a whole and
give the care they need.
In her last two weeks, the end-of-life care she received was second to none! Great, hardworking team! Thank you.

Reply from Rahi Joshi, Marketing Associate at Carnbroe Care Centre

Thank you for sharing your experience with us. We ensure to maintain the best care possible for our residents. I will pass on your kind sentiments to the home team.
Kind regards,
Rahi.

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Review from Jean T (Sister of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having reviewed other care homes in the area, we made an excellent choice in Carnbroe Care. From staff, from office to the caterers and male and female carers was first class. They are working in sometimes difficult circumstances, especially during this lockdown but at all times they put our relatives,
my brother, first in everything they do, right to the end. Thank you all.

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Review from C D (Daughter of Resident) published on 31 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff provide excellent care consistently and have been very supportive through difficult times such as COVID-19. The daily practices have ensured residents are safe and well cared for, something which residents and family appreciate greatly.

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Review from Stuart C (Nephew of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Carnbroe Care Centre a number of times in past few months to see my aunt and always find the staff extremely friendly. The home atmosphere has become very peaceful and welcoming and the new home manager and two deputies are very welcoming and approachable. My aunt has dementia and she is well
cared for and supported. New cook changed the menu and the meals are very delicious. My aunt was very happy and settled and would recommend Carnbroe Care Centre in Coatbridge. There are two seniors working in downstairs units who are very caring and had made a lot of difference to my aunts quality of life.

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Current Review Score: 9.4 (9.358)

Overview of Review Score

The Review Score of 9.4 (9.358) out of 10 for Carnbroe Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Carnbroe Care Centre is calculated as follows: ( (92 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.508 Points relating to the number of positive Reviews for Carnbroe Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 9 Positive Reviews ÷ 14.8 = 0.608

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 May 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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