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The Village Care Home

1a The Auld Road, Cumbernauld, Glasgow, Lanarkshire G67 2RF
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The Village Care Home, Glasgow
The Village Care Home, Glasgow
The Village Care Home, Glasgow

The Village Care Home, situated in the attractive village of Old Cumbernauld, just outside Glasgow, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, sensory garden and wellbeing programme which helps residents to maintain their hobbies, learn...  

Care Provided by The Village Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,370From £1,509
Nursing Dementia CareFrom £1,423From £1,568

Contact The Village Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Debbie Harrison(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)

The Village Care Home Reviews (62)

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8.7

The Village Care Home has a Review Score of 8.7 (8.652) out of 10, based on 8 reviews in the last 2 years. Over all time The Village Care Home has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Alyson C (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
Mum has been in the home for over 4 years now. Has been a lot of change but couldn't fault the staff. They have been great! Accommodating so helpful throughout!!

Thank you x

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Review from Lesley K (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Mum entered The Village Care Home is December 2025 after a long spell in hospital as she was very unwell. The care and attention given to mum in this time has been exceptional. All of the staff are respectful, caring and very professional. Mum is eating and drinking well, she takes part in the many activities and she looks really well. The care is tailored to every individual resident which has made all the difference. I can't praise the people in The Village highly enough and I'm so grateful to them.

Reply from Debbie Harrison, Care Home Manager at The Village Care Home

Hello Lesley, thank you so much for your lovely feedback this is greatly appreciated, its great too know that our efforts have made a positive difference, i will ensure your kind words are shared with the team. Thank you

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Review from D R (Son of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

Generally the home is good, and the new management team have made clear progress with further improvements planned. However, I feel the use of agency staff should be reduced so residents can build stronger relationships with consistent carers. Communication is another area needing attention: updates often come late or only when we visit, and we've received different explanations for the same issue (e.g. a large bruise). Phone calls can also be difficult due to language barriers, though I understand this is being addressed. I would also like to see more outings arranged, as my mum has Alzheimer's but can still enjoy trips to cafés, parks, and community spaces. While many staff are kind, at times care staff appear disengaged, which can affect the atmosphere. Overall, progress is being made, but consistency, clearer communication, and more activities outside the home would really enhance the quality of life for residents.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home

Thank you for your review. I am delighted that you can see improvements being made since our new Leadership Team have been in post. The Home Manager has tried to contact you to discuss your concerns around communication, so we can continue to make improvements. I would be very grateful if you...  

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Review from Ian H (Husband of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

My wife has be in The Village Care Home for over a year, previously in another home for 2 years. The care has been excellent especially with the recent additions to staff. Manager and one member of staff in particular have been superb, with a staff member in admin so helpful.

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Review from Gail N (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

My mum came into The Village Care Home on Christmas Eve 2024. She settled in very well in Ballock Unit. Recently something has happened to her in the unit that had her scared. The management and staff have been great and she got moved to Carbrain Unit recently. The staff always keep me up to date with any changes or concerns they have about mum. We have been delighted with the care that mum has received.

Reply from HC-One Limited, Administrator at The Village Care Home

Thank you so much for taking the time to leave such a lovely review of our home. We are happy to hear you are pleased with your mums quality of care and, the support and communication you receive regarding mum. If you would like to discuss any concerns our home manager will be happy to meet with you on your next visit to our home.

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Review from S M (Nephew of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Very good. Staff excellent + friendly. Aunt + Uncle in very good hands.

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Review from J R (Daughter of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
I'm happy with the care my mum is receiving and the staff are nice. But at times I don't know who they are as this changes a lot.

The management communicate well with myself and my brother relevant to my mums care.

Reply from HC-One Limited, Administrator at The Village Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. We are currently recruiting to continue to...  

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Review from Kim C (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

My mother entered the care home in January 2024. She was very unwell with medical problems as well as vascular dementia. My mother passed away on 27/8/24. I would just like to say that my mother was well cared for and shown dignity and compassion. The staff were always friendly and took good care of her. Her room was kept tidy and the food was good. In the final day of her life, which was very stressful, the staff were amazing, and I am so grateful.

Reply from Clare Sheehan, Careline Advisor at The Village Care Home

We are pleased to hear you were very happy with the quality of care your mum received at The Village Care Home, and we will ensure your kind words are shared with the team. Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from Susan R (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience

My mum went into care in February 2024. We were dreading the transition and how Mum would react. From day one my mum has been so settled, so content and so happy. She has made friends and is so settled with the staff especially one member in particular who my mum just follows about. The relief that Mum is safe, happy and content is unmeasurable. Mum is in the advanced stages of Alzheimer's and as heartbreaking as that is the relief we feel as a family is incredible knowing that however long Mum has left to live she is so content, safe and well looked after. The staff do an amazing job.

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Review from Andy E (Son-in-law of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

Our relative came to The Village for permanent care recently after a period of respite care in another home run by the same company. We chose The Village partly because of the care she received at the other home. Since arriving at The Village she has been looked after with great care and compassion. The staff are fantastic, we have been delighted how easily she settled into her new surroundings. They have made a very difficult time in our lives much easier. Sadly, our relative has now passed away, but as a family we would not hesitate to recommend this home to anyone looking for somewhere that provides a caring and friendly home for a family member.

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Review from James G (Husband of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

The staff at The Village Care Home, Cumbernauld, could not have given us a warmer welcome when we were looking for my wife's care. They made us feel so welcome and set our minds at ease at this most difficult time. Their attention to detail in reaching out to us and making us feel so welcome, my son and daughter too felt this right away. The personal touch was very evident when caring for my wife. We cannot express how good this felt at this difficult time.

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Review from J R (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

My dad has been in the home for a couple of years and is well looked after by caring staff but feel there could be more staff. The laundry service has improved and clothes not going missing so much and tagged. All the staff are friendly and caring and I praise them for all the work they do. I would recommend The Village Care Home for your loved ones.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home

Thank you very much for taking the time to complete a review for The Village care home, we appreciate all feedback. It is great to hear that you are happy with the care your loved one receives, that the staff team are welcoming and that you have noticed an improvement in the laundry provision. I...  

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Review from June L (Daughter of Resident) published on 31 October 2023 Submitted via Website
Overall Experience
Whilst the home is a bit tired looking the staff are great. Welcoming, attentive and caring although I personally feel there could be more staff. Mum has been at the home for a couple of years now and is very settled and very well looked after.
There has been a vast improvement in the laundry service and lots of Mum's clothes that were missing have found their way back to her wardrobe.
Activities are greatly improved too and I have witnessed the fantastic interaction with the activities coordinator and the residents.
I have always found Mum's room to be spotlessly clean and tidy and Mum's personal hygiene is very well maintained.
I have nothing but praise for all members of staff that I come into contact with from office staff to carers to chefs every one of them has made me feel extremely welcome.

It may not be the nicest looking home but I can relax knowing that Mum is being well looked after. I would be happy to recommend the Village Care Home for your loved ones.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home

Thank you very much for the lovely feedback about the care in The Village, and we are delighted that you have seen positive changes. I would also like to confirm that we are committed to ongoing improvements in the home.

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Review from Jennifer L (Daughter of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

The Village Care is an absolute shambles, wouldn't recommend it to anyone. They need to get their staffing issues sorted out. We kept getting told more staff were being brought in....still waiting! We went to an agenda meeting round about May/June time and the "management" promised us the earth...still waiting. The laundry department is a disgrace. We had to buy our dad clothes etc. because they kept going missing and that was with his name and door number on them. We found a pair of ladies' pants in one of his drawers. I mean really, get a grip! My dad sadly passed away at the beginning of August and no one from the home attended the funeral. I personally phoned the home and told them the date, time and location of when my dad's funeral was and they couldn't even get that right! My dad had bed sores on his right side and left foot. This was highlighted by a carer. The person highlighted that my dad required a new bed, he got it eventually 5 days later, absolute disgrace!

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home
Firstly, I want to offer my condolences to you and your family on the passing of your dad and I would like to offer my sincere apologies if anything at The Village has caused any further distress.

We are working hard to rectify issues in the home and are confident that progress is being made. I...  

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Review from R G (Son of Resident) published on 1 March 2023 Submitted via Postal Card
Overall Experience

My father has been in The Village Care Home since August 2021. Our experience has been excellent with my Dad's needs being met and he is very well cared for. His overall health and well-being has improved and the support team around him has been excellent. My father is treated with respect and dignity which ensured that I am never concerned or worried about him. His care plan has been reviewed and I cannot fault the care that he receives. Thank you.

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Review from Elizabeth W (Wife of Resident) published on 1 March 2023 Submitted via Postal Card
Overall Experience

I visit my husband regularly at the care home and am completely satisfied with the care and attention he receives from all the wonderful staff. Nothing is too much bother and they are all friendly, caring people. He has been here in The Village care home for almost a year and I don't think I could have chosen a better place. He is always nicely dressed and his room is kept very clean and he loves the food.

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Review from Alan S (Brother of Resident) published on 19 October 2022 Submitted via Postal Card
Overall Experience

Well looked after. All the staff are great. Food is great. All home comforts.

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Review from Marie M (Wife of Resident) published on 4 August 2022 Submitted via Postal Card
Overall Experience

Having visited several care homes prior to my husband being admitted, The Village Care Home was the only one my family and I felt had a caring, friendly and very welcoming atmosphere. We could see staff went that extra mile for the people in their care - that was, and is, extended to relatives and friends visiting. My family and I rest easy knowing our very loved one is shown respect, well cared for and always aware of him keeping his dignity. The only thing I would say needs improving is staffing levels - staff are constantly on the go attention to, in my husband's case, personal care.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at The Village Care Home

Thank you for your review and lovely comments regarding The Village Care Home. Staffing levels are reviewed regularly to ensure that they meet the needs of the residents in our care but recruitment of suitable staff can be a challenge. When this occurs vacancies and sickness are backfilled by the use of agency staff to ensure that safe staffing levels are maintained.

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Review from M G (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

This care home is very hygienic and tidy. The staff are very kind and caring. We would definitely recommend this care home to other people.

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Review from Rebecca K (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card
Overall Experience

Due to covid restrictions, I am unable to give an in-depth review regarding activities and suchlike. Myself and family are happy with the care given to our mum. The staff are all kind and understanding of our mum's needs. I have been kept up to date with all aspects of her care. I am overall, happy with the care my mum is receiving.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 April 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Adequate

    (3)

  • How good is our staff team?
    Adequate

    (3)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for The Village Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about The Village Care Home

What types of Care is The Village Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Village Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at The Village Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Internet Access are some of the Facilities & Services.

How far is The Village Care Home to the centre of Glasgow?

12.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Village Care Home to verify any information. View our terms and conditions. The Village Care Home has an Enhanced Service -more info.