The Village Care Home

1a The Auld Road, Cumbernauld, Glasgow G67 2RF
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9.5 60 Reviews
  • The Village Care Home, Glasgow
The Village Care Home, situated in the attractive village of Old Cumbernauld, just outside Glasgow, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, sensory garden and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The catering team at The Village understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all of residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at The Village likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at The Village, the team supports residents to take an active role in the Cumbernauld community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300

These prices are only a guideline, please contact The Village Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Debbie Lamb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)

The Village Care Home Reviews (60)

9.5

The Village Care Home has a Review Score of 9.5 (9.491) out of 10, based on 10 reviews in the last 2 years.
Over all time The Village Care Home has 60 reviews.

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Reviewer Connection to The Village Care Home
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Review from M M (Niece of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt won't eat food and has shakes with truffles or cheesecake in. She seems happy enough. Big thanks to staff. Has had a sore at back passage for a long time and they have managed to clear it up. First time in years it has healed. Don't get aunt out of bed so she doesn't take part in activities
and won't eat food, so I can't answer those questions.
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Review from Janet N (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the Village for 3 years now. Half of that time we have been dealing with the impact of Covid, which meant that Mum went from seeing a family member most days, to not seeing any of us for many months. This was hard but it was a great comfort to know that she was being cared for by kind
people, in a pleasant environment. We could tell she had developed a fondness for those who cared for her and her face lit up when she saw them. Now that we are back visiting again, we feel very welcome and have confidence in Mum’s ongoing care, as her dementia takes hold. I am putting “ good “ rather than “excellent” in some of the categories, as I don’t feel very able to comment in the current circumstances.
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Review from Staci M (Granddaughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My gran has always smiled whenever she sees a member of staff, this has provided me with great comfort. The staff have always been very caring and understanding, when I have called or visited. My gran is nearing the end of her life and while it is a difficult time, she seems comfortable and content.
Her room is very homely and I know the staff are taking care of her. I would have liked to see more activities taking place pre covid.
Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home

Thank you for your kind comments regarding the staff at The Village and the care that they have given to your Gran. It’s nice to hear that she smiles whenever she sees the staff. Pre Covid, we did experience a time when we did not have enough Activities Co-ordinators, however, we now have two Co-ordinators in place who are looking to provide activities throughout the day to the Residents.

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Review from Elizabeth M (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother went into The Village Care Home she has shown a marked improvement in her appearance and general, personal hygiene. The staff keep us informed on her medical progress and I find them most courteous and helpful in all aspects of her care.
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Review from Denise G (Granddaughter of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my recent visit to see my gran, I have left feeling my gran is comfortable, clean and well cared for. ANy staff member I have had to deal with has been pleasant and helpful.
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Review from Helen M (Daughter of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great staff who are friendly. Keep me informed if Dad requires medical attention.
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Review from William E (Son of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother entered this home nearly six weeks ago now; she has been catered for and taken care of by the staff at the care home, who can only be described as lovely. They will go out of their way to help you with any enquiries you may have (any time of the day or night). The rooms are well cleaned
and tidy. I would have no qualms about any member of my family staying in this establishment.
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Review from Yvonne S (Daughter of Resident) published on 5 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found The Village to be a welcoming, caring and good nursing home.
We have always felt my mum has been looked after well. The girls and guys are always willing to help and assist.
During Covid, the situation has been more difficult and challenging but the home has kept Covid out which is the
main aim. My overall experience has been excellent with a few bumps along the way.
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Review from J H (Niece of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are helpful and supportive and approachable.
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Review from J K (Daughter of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in the Balloch unit are a credit to your facility.
The nurses, care assistants, dining room staff (kitchen), laundry and cleaning staff are without exception the hardest working people I have ever seen.
You may wonder why I didn't put Extremely Likely. The only concern I have is what I
feel to be an inadequate number of staff on this floor, I don't know about other floors. Perhaps a few extra personnel so that residents don't have to wait a long time to be taken to the bathroom, lie down, get a drink etc would be helpful.
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Review from K F (Relative of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my relative during the Christmas period. There seemed to be a festive buzz around the nursing home and staff were dressed in festive clothing. My relative couldn't fault the staff or home. The home was clean and tidy and manager and staff were very welcoming.
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Review from Jonathan C (Friend of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited The Village Care Home on 3/12/18 with a friend to visit his grandmother. Greeted as arrived in the home. The manager was visible and very welcoming. When I visited there was a group of kids in the lounge/living area being interactive with other residents. The care staff all seemed very nice
and friendly.
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Review from J S (Son of Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and professionalism of the staff at the care home is without fault both kind and compassionate despite the challenges of caring for someone with dementia.
They also got to know our wider family and always had time for a friendly chat.
During the end of life care, they provided a superb support
and kindness towards my mother and her family.
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Review from Anna M (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, The Village Care Home is 2nd to none! From the management team, nurses, carers, kitchen, laundry and maintenance staff. My parents celebrated their 63rd wedding anniversary on 27th August and the staff put on a delicious 3-course meal for them to celebrate together as they would have
done before my mum had to be taken into care. The staff are all really friendly, caring people for whom nothing is too much bother.
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Review from H M (Niece of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to this home in May 2018, however, these comments refer to her care in the two weeks before her death. I found the staff, day and night, to be so caring with my aunt in the two weeks when she deteriorated quite quickly. They were extremely patient and kind to her, myself and my daughter.
They played her favourite music and tended to her every need. She received excellent nursing care.
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Review from A P M (Great-Niece of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My great aunt was very well looked after by all members of staff at the care home, even at the end of life care was excellent. My aunt was very happy at this home.
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Review from Amy A (Niece of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have flown over from Texas to visit my Aunt. Didn't know what to expect so was delighted to see her and how happy she is. Her bedroom was so pretty. Staff ever so attentive, all seemed to know about me from my Aunt. First Class.
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Review from Ian M (Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoy staying here with care staff, enjoy going out shopping and getting to pub, care staff are kind.
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Review from Grace G (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the years I have visited several nursing homes but in my experience, I have never had the privilege of meeting such a lovely team as those who care for elderly ones in the village nursing home. Their dedication, hard work and humour make it a true home from home. Nothing is too much trouble. They
maintain professionalism while demonstrating a real love of people.
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Review from L W (Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy seeing the nursery children coming in. I enjoy all the staff. They take good care.
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Current Review Score: 9.5 (9.491)

Overview of Review Score

The Review Score of 9.5 (9.491) out of 10 for The Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for The Village Care Home is calculated as follows: ( (85 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 118 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.838 Points relating to the number of positive Reviews for The Village Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 19 Jun 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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