Woodside Care Home

Woodside Street, Coatbridge ML5 5NJ

Woodside Care Home is an eighty-four capacity service in Coatbridge, resourced to carry out dementia care and also offering respite and day care services.

A homely interior is ideal for individuals with sensitive mental health and carers pursue person-centred services designed to suit the needs of each resident, in collaboration with related health professionals.

The care home is part of the Thistle Healthcare portfolio, who have built up an excellent reputation in Scotland for professionalism and friendly services.

Group: Thistle Healthcare Ltd

Person in charge: Marie McCrum (Manager)

Local Authority / Social Services: North Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 82

Shared Rooms: 1

Rooms with ensuite WC: 83

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Woodside Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.7 (maximum of 10) for Woodside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Woodside Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Woodside Care Home is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.679 Points relating to the number of positive Reviews for Woodside Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 3 Reviews ÷ 16.8 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Woodside Care Home has a Review Score of 8.7 (8.679) from 4 Reviews


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodside Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodside Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    1

I wish to thank each and every member of staff for the compassion and care they showed to my mum these past few years. She was treated with dignity and respect which was greatly appreciated by my husband and I. We were always made to feel welcome and felt part of the general running of the various activities, which were plentiful. We were blessed when we found Woodside and for that, we thank you for everything that you have done for us.

How likely would you be to recommend Woodside Care Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother spent the last six months of her life in Woodside Care Home and I cannot praise the staff, without exception, highly enough.
They were so caring and kind to her and we could not have asked for any better. The care provided in her last days was exceptional and they were so kind and considerate to us as a family.
It was a pleasure to visit Woodside as everyone greeted you with a smile and had a genuine interest in all their residents. We can never thank them enough and would thoroughly recommend anyone who is taking the difficult decision to have their loved ones in a home to consider Woodside as you could not get any better.
We thank them from the bottom of our hearts for the great work they all do.

How likely would you be to recommend Woodside Care Home? Extremely Likely

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Average Rating:   5 out of 5

My Mum was in two care homes previously. However, we moved her to Woodside on the 13th December 2016. What a changed woman. My mum came back from the living dead. At 95, now a very happy old (very old) lady that served her country by working in an ammunition factory during the 2nd world war. Woodside care home is a true and loving home for all the residents. All the staff treat the families with respect, not dismissing them to "go and live your life, your Mum is now our responsibility now" as a previous home told us. Woodside is a loving care home (God bless)

How likely would you be to recommend Woodside Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care my Mother received was excellent.
The staff cared for my Mother as if she was their own. Nothing was a bother and nothing was too much trouble.
The staff were always kindly and when we asked if they could help my Mother they were quick to respond.
The staff went out of their way to comfort and support our family leading up to the last days of my Mother's life.
The kindness the staff showed can never be repaid.
They were always professional at all times and appeared to enjoy their work immensely.
They were always smiling and happy.
My Mum responded to their kindness to the very last.
On behalf of our family, we thank all the staff from the bottom of our hearts.

How likely would you be to recommend Woodside Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Average Rating:   5 out of 5

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