Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA

Cathkin House Care Home offers both residential and respite care services, for up to forty-four residents, from a spacious and purpose-built facility.

Carers are able to use this modern East Kilbride accommodation to aspire to the highest care standards, with residents enjoying en-suite bedrooms, scenic surroundings and a regular programme of outings and activities.

The service respects the privacy and dignity of the individual while being organised to make sure carers are available 24 hours a day.

Group: Care UK Nursing & Residential Care Services

Person in charge: Lynn Rossi (Manager)

Local Authority / Social Services: South Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 only. Ages 55+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Cathkin House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9 (maximum of 10) for Cathkin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Cathkin House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.422 for Cathkin House is calculated as follows: ( (44 Excellents x 5) + (30 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 83 Ratings = 4.422

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.568 Points relating to the number of positive Reviews for Cathkin House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.8 Target = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Cathkin House has a Review Score of 9 (8.990) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cathkin House?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cathkin House

  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

People at Cathkin House are caring and patient with all residents.
Marked improvement since new unit manager came in, organisation and day to day running.

How likely would you be to recommend Cathkin House? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Staff are very caring and professional.

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   3.4 out of 5

My mother has been a resident for 7 months, during which she has been well looked after by the staff. She has enjoyed days out, a trip on a barge and a trip to the People Palace in Glasgow.
There is something to do every day if she wants to participate or just enjoy her TV in her room, which is clean, tidy and very comfortable.
Family members are invited to participate in events and there are plenty of notices put up to advise of upcoming events. Recently one of the residents celebrated her 106th birthday and everyone was invited to the party.

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   4.5 out of 5

Since my nana moved into Cathkin House care home the staff have been absolutely outstanding and treat her with dignity and respect at all times. They have also been very considerate to all family members.

Her room is lovely and clean.

All food and activities have been of a much better standard than we could have hoped for. The whole establishment has been outstanding!

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   5 out of 5

My mother has been at the care home since July and I am extremely pleased with the care and dignity shown towards her since she has arrived here.
The home is the very best place for my mum as she has very friendly residents and staff around her who attend to all her needs.
She is happy there and joins in most of the activities.
I am extremely happy with my mum's feeling of enjoyment and there has been no sense of her feeling lonely.
It is such a pleasure to see her smiling when we arrive to visit her.

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   4.9 out of 5

Having looked at many nursing homes in East Kilbride, we decided to opt for Cathkin House to look after my father who had been in the hospital for a long time and was now being transferred to a nursing home. Having looked around the home we were impressed with the rooms as well as layout and also the garden area outside, which sadly my father never got to use. Having spent a lot of time with my father before he passed I knew that I had made the right choice of home for him. The staff were absolutely fantastic in caring for him, nothing was too much trouble they really went above the call of duty looking after him and also my mother who was there always. Every single member of staff treated him with dignity and compassion and I wish to thank you all from the bottom of my heart .

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   4.7 out of 5

I feel that Cathkin House is generally run well. The nurses and staff on my mothers floor look after her well. My mum is fortunate that her family attend everyday to visit and the staff appreciate the help we give, The nurse and carers are very good. Even the cleaner is very attentive to my mum. Sometimes the food could be better. On the whole we are pleased with her care.

How likely would you be to recommend Cathkin House? Extremely Likely

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Average Rating:   4 out of 5

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Bed Vacancies

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Awards / Recognitions

December 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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