Springhill Nursing Home

80 Portland Road, Kilmarnock KA1 2BS
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9.4 41 Reviews
  • Springhill Nursing Home, Kilmarnock
Springhill Nursing Home is a converted Georgian House, with a purpose-built extension and landscaped gardens.

Situated on a quiet cul-de-sac off Portland Road, it benefits from being 5 mins from the nearest rail station and accessible to both the A71 and A77.

The team of highly qualified and attentive staff focus on the individual nursing needs of residents, with tailored care planning for each person.

Team members from activities, dining and hospitality support each resident to ensure a caring and personalised approach is received by all living within the Home.
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Care Provided by Springhill Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1700
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1600 – £1700
  • Self-Funded Nursing Dementia Care: £1600 – £1700

These prices are only a guideline, please contact Springhill Nursing Home to find out the exact price for your requirements.

Contact Springhill Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Springhill Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Hutchison (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Work to accommodate all visitors, only ask is that mealtimes are respected to allow residents to enjoy mealtimes.

Parking

  • Parking available

Springhill Nursing Home Reviews (41)

9.4

Springhill Nursing Home has a Review Score of 9.4 (9.444) out of 10, based on 18 reviews in the last 2 years.
Over all time Springhill Nursing Home has 41 reviews.

Overall Experience
  • 25
  • 14
  • 1
  • 1
  • 0
Date Published
  • 41
  • 8
  • 14
  • 18
  • 23
Reviewer Connection to Springhill Nursing Home
  • 19
  • 8
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from R F (Husband of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident for 5 years and I am still happy to have her cared for in Springhill. The previous owners did not have my confidence but the care staff and others have always compensated for short comings.


This present transitional period is being managed well with minimum disruptions

and with evidence of improvement to come. If all care staff could be brought to the standard of the best in the home then the overall standard would be enhanced greatly.
I have no reason to consider an alternative care setting.
Reply from Rachel Dryden, C E O at Springhill Nursing HomeThank you for your feedback.
We are delighted to be working closely with the team at Springhill to invest in both the home as well as the staff team and are looking forward to establishing Springhill as the leading care home in the local community.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Springhill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.519 for Springhill Nursing Home is calculated as follows: ( (129 Excellents x 5) + (68 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 214 Ratings = 4.519
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Springhill Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 15 Oct 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report Response by Springhill Nursing Home to this inspection report

Springhill has undergone a change of management team. We also have a core team of long standing staff that are caring and empathetic with a view to make Springhill a home from home.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Michelle

Michelle Hutchison

Job Title: Care Home Manager Joined: 2024

I am a dedicated registered nurse with 15 years experience in adult care, currently leading a vibrant and compassionate care home. My role blends clinical expertise with strategic leadership, ensuring our residents receive the highest standard of person-centred care in a safe, nurturing environment.


I am passionate about creating a culture of care planning, medication management and clinical audits.


Skilled in regulatory CI standards, Health and social care standards and safe staffing legislation.


Coaching and mentoring staff, fostering a positive and accountable workplace culture.


Championing wellbeing through personalised care, meaningful activities, and family engagement.


I believe great care starts with with great relationships. Whether I am supporting a resident through a health challenge or empowering a team member to grow in their role, I lead with empathy, clarity, and purpose. I'm known for balancing clinical precision with warmth - and for turning even the most complex compliance tasks into opportunities for learning and pride.


I took my previous care home to grades of 6's and i truly believe with the proper support and guidance from myself this is something that can always be achieved.

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Elaine Bryden

Job Title: Clinical Manager Joined: 2025

Registered Nurse who is passionate regards elderly care, Elaine has an extensive background within care homes, a passionate nurse with a vision of holistic care for all residents. Elaine is compassionate, caring and empathetic to the needs of the residents.

Stuart

Stuart Hill

Job Title: Physical Activity Leader Joined: 2023

I play a central role within Springhill and create a vibrant, inclusive, and emotionally enriching environment for the residents. I promote physical, emotional, and social wellbeing - ensuring every resident feels seen, valued, and engaged.


I build strong relationships with residents, using life stories and and preferences to co-create experiences that spark joy, purpose, and connection.


I support emotional wellbeing through one-to-one interaction, group sessions, and quiet companionship especially for residents living with dementia, sensory impairments, or low mood.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springhill Nursing Home to verify any information. View our terms and conditions. Springhill Nursing Home has an Enhanced Service - more info.