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Claremont Care Home

7 High Thorneyflat Wynd, Ayr, Ayrshire KA8 0LS
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care and personal attention that has been given to my partner is absolutely excellent.Catherine M(Wife of Resident/Service User)
Claremont Care Home, Ayr
Claremont Care Home, Ayr
Claremont Care Home, Ayr

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people.

Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at home from the moment they walk through the door. Every area has been designed to enhance the daily lives of residents, from the comfortable lounges and dining spaces to the well equipped yet...  

Care Provided by Claremont Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,435From £1,581
Nursing Dementia CareFrom £1,435From £1,581

Contact Claremont Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Catherine Potts (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Claremont Care Home Reviews (107)

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9.1

Claremont Care Home has a Review Score of 9.1 (9.134) out of 10, based on 13 reviews in the last 2 years. Over all time Claremont Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Annette R (Wife of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience
Staff listen to residents and their family and work hard to provide the care needed.

There are lots of activities for residents to take part in, staff always take the time to answer questions and keep relatives informed.

Reply from Jamie, National Development Manager at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Ross M (Son of Resident) published on 4 August 2016 Submitted via Postal Card
Overall Experience
Staff appear open and mum seems happy with service.

Provide more details of what mum has done or been offered on a day to day basis- a log book at the door to her room might be an idea. This could record staff involvement, any activities undertaken or offered, meal time, food taken.

Reply from Rachel Elliott, Customer Service Administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Georgina C (Cousin of Resident) published on 15 July 2016 Submitted via Postal Card
Overall Experience

My relative has been there for a few weeks which I have visited on several occasions. Myself, partner and a close friend chose this care home and have not been disappointed. The staff, overall facilities are excellent. I actually live in Essex but am in Ayr on regular visits. In between, the lady in charge phones me regularly to inform me of his well being which I very much appreciate.

Reply from Jayne Duck, customer service administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Jean S (Husband of Resident) published on 9 June 2016 Submitted via Postal Card
Overall Experience

Nothing but praise for the home.

Reply from Lydia Waller, Customer Service Administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Michael (Son of Resident) published on 7 June 2016 Submitted via Postal Card
Overall Experience

Their enthusiasm and attentiveness to mum's needs makes such a difference to her life.

Reply from Rose Pickering, Customer Service Administrator at Claremont Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Joan H (Sister of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

We are very happy with the care my brother receives in Claremont. I am happy to recommend Claremont to any interested party. My husband and I are delighted with the welcome we receive with each visit.

Reply from Rachel Elliott, Customer Service Administrator at Claremont Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Eddie R (Son of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

The home always seem to be well run and welcoming, they've had a few problems with bugs, resulting in the home being closed to visitors, but this is the correct action to take. My mother always seems very happy with everything and enjoys all the meals and activities. Long may it last.

Reply from Rachel Elliott, Customer Service Administrator at Claremont Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 27 Aug 2025

    HC-One Scotland’s Claremont Care Home in Whitletts, Ayr, Ayrshire, welcomed MP for Ayr, Carrick and Cumnock, Elaine Stewart, on Thursday 21st August. Residents and colleagues at the HC-One Scotland-owned care...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Claremont Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Claremont Care Home.

Meet the Team (1)

Catherine Potts
Catherine PottsJob Title:Home Manager

“For me, kind care is always being respectful and ensuring that Residents maintain their dignity throughout their care journey.”

As a Registered Nurse, Catherine has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Catherine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Claremont.

When asked what she enjoys most about her role, Catherine remarked:

“There’s nothing more rewarding than making a difference to the lives of Residents and their loved ones.”

Outside of work, Catherine likes to wind down with a good book, she also enjoys cycling and spending with her three beautiful grandchildren.

If you would like to find out more information about Claremont, Catherine has an ‘Open Door Policy’ and would be

pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Care Home to verify any information. View our terms and conditions. Claremont Care Home has an Enhanced Service -more info.