Claremont Care Home

7 High Thorneyflat Wynd, Ayr KA8 0LS
Review Us
9.1 102 Reviews
  • Claremont Care Home, Ayr
Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people.

Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at home from the moment they walk through the door. Every area has been designed to enhance the daily lives of residents, from the comfortable lounges and dining spaces to the well equipped yet cosy en suite bedrooms.

The setting itself is equally matched in quality by the care and support on offer. A kind and compassionate team, who are led by a fantastic home manager, focus on offering care that promotes quality of life for every resident. Taking pride in supporting everyone to take an active part in life at the home, they ensure there is always something to look forward to; from the enriching activities programme through to quiet evenings spent winding down.

If you're looking for a residential setting that truly feels like home, Claremont Care Home is the perfect choice. Reach out to the team to find out more.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1370
  • Self-Funded Nursing Dementia Care: from £1370
  • RESPITE Self-Funded Nursing Care: from £1370
  • RESPITE Self-Funded Nursing Dementia Care: from £1370

These prices are only a guideline, please contact Claremont Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Catherine Potts (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)

Claremont Care Home Reviews (102)

9.1

Claremont Care Home has a Review Score of 9.1 (9.136) out of 10, based on 11 reviews in the last 2 years.
Over all time Claremont Care Home has 102 reviews.

Overall Experience
  • 70
  • 29
  • 2
  • 1
  • 0
Date Published
  • 102
  • 5
  • 8
  • 11
  • 91
Reviewer Connection to Claremont Care Home
  • 38
  • 22
  • 18
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 101-102
Review from Joan H (Sister of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my brother receives in Claremont. I am happy to recommend Claremont to any interested party. My husband and I are delighted with the welcome we receive with each visit.
Reply from Rachel Elliott, Customer Service Administrator at Claremont Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eddie R (Son of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home always seem to be well run and welcoming, they've had a few problems with bugs, resulting in the home being closed to visitors, but this is the correct action to take. My mother always seems very happy with everything and enjoys all the meals and activities. Long may it last.
Reply from Rachel Elliott, Customer Service Administrator at Claremont Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Claremont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.511 for Claremont Care Home is calculated as follows: ( (86 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 131 Ratings = 4.511
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.625 Points relating to the number of positive Reviews for Claremont Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 10 Positive Reviews ÷ 16 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

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Catherine Potts

Job Title: Home Manager

“For me, kind care is always being respectful and ensuring that Residents maintain their dignity throughout their care journey.”


As a Registered Nurse, Catherine has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Catherine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Claremont.


When asked what she enjoys most about her role, Catherine remarked:


“There’s nothing more rewarding than making a difference to the lives of Residents and their loved ones.”


Outside of work, Catherine likes to wind down with a good book, she also enjoys cycling and spending with her three beautiful grandchildren.


If you would like to find out more information about Claremont, Catherine has an ‘Open Door Policy’ and would be
pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Care Home to verify any information. View our terms and conditions. Claremont Care Home has an Enhanced Service - more info.