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Claremont Care Home

7 High Thorneyflat Wynd, Ayr, Ayrshire KA8 0LS
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care and personal attention that has been given to my partner is absolutely excellent.Catherine M(Wife of Resident/Service User)
Claremont Care Home, Ayr
Claremont Care Home, Ayr
Claremont Care Home, Ayr

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people.

Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at home from the moment they walk through the door. Every area has been designed to enhance the daily lives of residents, from the comfortable lounges and dining spaces to the well equipped yet...  

Care Provided by Claremont Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,435From £1,581
Nursing Dementia CareFrom £1,435From £1,581

Contact Claremont Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Catherine Potts (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Claremont Care Home Reviews (107)

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9.1

Claremont Care Home has a Review Score of 9.1 (9.134) out of 10, based on 13 reviews in the last 2 years. Over all time Claremont Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Lesley W (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

The staff in my Dad's unit are friendly and helpful. It is still only early days yet; my Dad's needs are being met.

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Review from Rosemary T (Wife of Resident) published on 19 June 2018 Submitted via Postal Card
Overall Experience

Lovely home, lovely staff. Food could be better.

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Review from Ronald J (Son of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

Staff always willing to help and are very helpful and my Mother seems happy to be here.

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Review from Karen B (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

Mum has been in the Claremont for 18 months and we are very happy with the care Mum receives. The care home is lovely as are all the staff and everyone is very approachable.

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Review from Betty P (Wife of Resident) published on 14 June 2018 Submitted via Postal Card
Overall Experience

Everything is perfect for me and my husband.

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Review from Elaine B (Sister of Resident) published on 14 June 2018 Submitted via Postal Card
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Very good overall.

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Review from Ian F (Husband of Resident) published on 8 June 2018 Submitted via Postal Card
Overall Experience

I find the carers and management very approachable and friendly, they keep me informed at all times. The food is excellent and the residents are well fed. The rooms, lounges and corridors are kept clean and smell free. The gardens are a treat for the residents and visitors, they are well used in the good weather.

All in all, this home is well-run.

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Review from D H (Wife of Resident) published on 1 June 2018 Submitted via Postal Card
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I find the care home clean and has a nice atmosphere and the staff are very caring and hard working.

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Review from Patrick H (Brother of Resident) published on 19 March 2018 Submitted via Postal Card
Overall Experience

First class. Wonderful staff.

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Review from Judith M (Daughter of Resident) published on 13 March 2018 Submitted via Postal Card
Overall Experience
After visiting several other care homes found Claremont to be clean and tidy, well laid out

(i.e Purpose Built) with friendly helpful staff.

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Review from C M (Son of Resident) published on 18 September 2017 Submitted via Postal Card
Overall Experience

Overall satisfied with the standard of care.

Reply from Jayne Duck, Customer Services Administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Carl H (Friend of Resident) published on 11 September 2017 Submitted via Postal Card
Overall Experience

I have seen only care and kindness. Medical problems have been dealt with promptly.

Reply from Jayne Duck, Customer services administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Steve H (Nephew of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience
On my second visit, when I was unfamiliar with the layout of the home, my aunt desperately needed the toilet. There were no staff around and I struggled to find the toilet for her.

She could not remember where the toilet was (she has dementia) and it would have been very helpful to have signs on the walls indicating the way to the toilet.

Reply from Jayne Duck, Customer services administrator at Claremont Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments on signs for the toilets of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from A M (Son of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

Quite happy with service and feel I can openly comment whenever we have an issue - however small. A more personalised menu (per resident) and options available.

Reply from Emily Wilson, Customer Service Administrator at Claremont Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from J G (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card
Overall Experience
It broke my heart to have to put my mum into a care home.
So glad I chose Claremont Care Home as all staff are excellent with my mum.
She is looked after very well.
If I have any issues I take them to the unit manager and they are always addressed.
I know my mum is safe and taken care of 24 hours a day.
Staff appear to be well trained for my mum's condition (dementia).
My mum has a problem with eating but the staff are willing to try anything to get mum to eat.

All staff deserve praise, from kitchen staff to maintenance, they are all fabulous.

Reply from Emily Wilson, Customer Service Administrator at Claremont Care Home

Thank you for sharing your lovely review with us. I am so pleased that your Mum has been provided with the support and care that she needs and that you feel a lot happier now she is in and settled at Claremont Care Home. I will pass on your lovely comments to the home's manager. The Bupa Customer Care Team.

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Review from M D (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card
Overall Experience

My mum has been in the care of the staff at Claremont for a year now and she has settled in very well. The staff have all been very good with mum, myself and my brothers. We are welcome anytime. Activities are difficult for mum as her mobility is bad, but she does enjoy a singalong.

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Review from Debbi M (Granddaughter of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience
Due to my Grandfather only being a new resident I can't comment on a lot of details as unknown or unsure.

Grandfather seems happy and settled anyway.

Reply from Emily Wilson, Customer Service Administrator at Claremont Care Home

Thank you for your review, we appreciate your feedback. I am pleased to hear that your Grandfather has settled in well, I hope he enjoys his experience with Claremont Care Home! The Bupa Customer Care Team.

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Review from Joan W (Daughter of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience

More person-centred options for food - overall satisfactory/good service but food is the only difficulty.

Reply from Emily Wilson, Customer Service Administrator at Claremont Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from Eleanor G (Daughter of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience
The experience so far has been satisfactory and my mum has settled in quite well. However, a wider choice of food would be appreciated.

My mum really enjoys all forms of activities and it would be really helpful if this could be more prevalent and suited to purpose.

Reply from Emily Wilson, Customer Service Administrator at Claremont Care Home

Thank you for your feedback, we really appreciate it. I am pleased that your Mum has settled in well. I will pass on your comments to the home manager. The Bupa Customer Care Team.

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Review from Helen H (Wife of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience

Satisfied with care provided for my husband and with the staff who show interest in myself as well. They keep me informed about his diet, which proves to be quite difficult.

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Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 27 Aug 2025

    HC-One Scotland’s Claremont Care Home in Whitletts, Ayr, Ayrshire, welcomed MP for Ayr, Carrick and Cumnock, Elaine Stewart, on Thursday 21st August. Residents and colleagues at the HC-One Scotland-owned care...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Claremont Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Claremont Care Home.

Meet the Team (1)

Catherine Potts
Catherine PottsJob Title:Home Manager

“For me, kind care is always being respectful and ensuring that Residents maintain their dignity throughout their care journey.”

As a Registered Nurse, Catherine has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Catherine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Claremont.

When asked what she enjoys most about her role, Catherine remarked:

“There’s nothing more rewarding than making a difference to the lives of Residents and their loved ones.”

Outside of work, Catherine likes to wind down with a good book, she also enjoys cycling and spending with her three beautiful grandchildren.

If you would like to find out more information about Claremont, Catherine has an ‘Open Door Policy’ and would be

pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Care Home to verify any information. View our terms and conditions. Claremont Care Home has an Enhanced Service -more info.