
care and personal attention that has been given to my partner is absolutely excellent.Catherine M(Wife of Resident/Service User)



care and personal attention that has been given to my partner is absolutely excellent.Catherine M(Wife of Resident/Service User)



Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people.
Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at home from the moment they walk through the door. Every area has been designed to enhance the daily lives of residents, from the comfortable lounges and dining spaces to the well equipped yet...
Care Provided by Claremont Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Claremont Care Home for full pricing details and T&Cs.
Contact Claremont Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Catherine Potts (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Claremont Care Home Reviews (107)
Claremont Care Home has a Review Score of 9.1 (9.134) out of 10, based on 13 reviews in the last 2 years.
Over all time Claremont Care Home has 107 reviews.
The staff in my Dad's unit are friendly and helpful. It is still only early days yet; my Dad's needs are being met.
Lovely home, lovely staff. Food could be better.
Staff always willing to help and are very helpful and my Mother seems happy to be here.
Mum has been in the Claremont for 18 months and we are very happy with the care Mum receives. The care home is lovely as are all the staff and everyone is very approachable.
Everything is perfect for me and my husband.
Very good overall.
I find the carers and management very approachable and friendly, they keep me informed at all times. The food is excellent and the residents are well fed. The rooms, lounges and corridors are kept clean and smell free. The gardens are a treat for the residents and visitors, they are well used in the good weather.
All in all, this home is well-run.
I find the care home clean and has a nice atmosphere and the staff are very caring and hard working.
First class. Wonderful staff.
(i.e Purpose Built) with friendly helpful staff.
Overall satisfied with the standard of care.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
I have seen only care and kindness. Medical problems have been dealt with promptly.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
She could not remember where the toilet was (she has dementia) and it would have been very helpful to have signs on the walls indicating the way to the toilet.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments on signs for the toilets of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Quite happy with service and feel I can openly comment whenever we have an issue - however small. A more personalised menu (per resident) and options available.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
So glad I chose Claremont Care Home as all staff are excellent with my mum.
She is looked after very well.
If I have any issues I take them to the unit manager and they are always addressed.
I know my mum is safe and taken care of 24 hours a day.
Staff appear to be well trained for my mum's condition (dementia).
My mum has a problem with eating but the staff are willing to try anything to get mum to eat.
All staff deserve praise, from kitchen staff to maintenance, they are all fabulous.
Thank you for sharing your lovely review with us. I am so pleased that your Mum has been provided with the support and care that she needs and that you feel a lot happier now she is in and settled at Claremont Care Home. I will pass on your lovely comments to the home's manager. The Bupa Customer Care Team.
My mum has been in the care of the staff at Claremont for a year now and she has settled in very well. The staff have all been very good with mum, myself and my brothers. We are welcome anytime. Activities are difficult for mum as her mobility is bad, but she does enjoy a singalong.
Grandfather seems happy and settled anyway.
Thank you for your review, we appreciate your feedback. I am pleased to hear that your Grandfather has settled in well, I hope he enjoys his experience with Claremont Care Home! The Bupa Customer Care Team.
More person-centred options for food - overall satisfactory/good service but food is the only difficulty.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
My mum really enjoys all forms of activities and it would be really helpful if this could be more prevalent and suited to purpose.
Thank you for your feedback, we really appreciate it. I am pleased that your Mum has settled in well. I will pass on your comments to the home manager. The Bupa Customer Care Team.
Satisfied with care provided for my husband and with the staff who show interest in myself as well. They keep me informed about his diet, which proves to be quite difficult.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 27 Aug 2025
HC-One Scotland’s Claremont Care Home in Whitletts, Ayr, Ayrshire, welcomed MP for Ayr, Carrick and Cumnock, Elaine Stewart, on Thursday 21st August. Residents and colleagues at the HC-One Scotland-owned care...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Claremont Care Home.
Accreditations
There are no accreditations posted yet for Claremont Care Home.
Meet the Team (1)

“For me, kind care is always being respectful and ensuring that Residents maintain their dignity throughout their care journey.”
As a Registered Nurse, Catherine has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Catherine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Claremont.
When asked what she enjoys most about her role, Catherine remarked:
“There’s nothing more rewarding than making a difference to the lives of Residents and their loved ones.”
Outside of work, Catherine likes to wind down with a good book, she also enjoys cycling and spending with her three beautiful grandchildren.
If you would like to find out more information about Claremont, Catherine has an ‘Open Door Policy’ and would bepleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Care Home to verify any information. View our terms and conditions. Claremont Care Home has an Enhanced Service -more info.