Claremont Care Home

Excellent care home. The staff know my mum really well, and she has developed a strong bond and attachment to them. All care plans are tailored to individual needs and with the client in mind. There is a warm, welcoming ethos within the home, and the staff are warm and friendly. Excellent communication maintained with families during this challenging time.

There are areas I cannot comment on as we have not yet been allowed in and Mum cannot comment on due to short term memory.

Very kind carer brought me into the garden to visit. My Mother in Law is well respected and cared for. Nothing is ever a problem.

I have not responded to some categories as they are not pertinent. I have always been happy with the care my wife received. I think the staff and management in Arran Ward are very good. The action of the staff and management in the home is a reflection as to why they have remained Covid-free. Hopefully this will continue.

Found everyone very nice and helpful.

I find the place is always tidy. My dad is well looked after. Staff very tentative and very obliging even during this period of lockdown.

Very happy with all aspects of dads care. Staff are always helpful and pleasant. Definitely recommend care home to friends and family.

Great staff, very friendly and accommodating - everyone helps my papa when he comes to visit my gran.

Thank you, thank you, thank you, to one and all at the Claremont.

My husband has settled in well to the Claremont Care Home. The staff are helpful and supportive of his needs. His room is well set up and kept spotless. Overall I am delighted with the care he receives.

Researched numerous care homes in the area and Claremont came out tops. My mother who has Lewy body dementia cannot communicate either orally or written. She is also totally immobile. All Claremont staff look after my mother with excellent care, compassion and understanding. My mother also requires to be fed. I am kept fully updated by all staff on changes in my mother's condition. Choosing Claremont for Mother was a fantastic family decision. I have no concerns.

Our family researched many care homes before choosing Claremont for our Mum - a fantastic decision. From day one, all the staff went out of their way to make our whole family welcome to our Mum's new home. Throughout her stay, this excellent standard of care continued and she was very contented. We as a family were always made welcome and were kept up to date with Mum's wellbeing and any changes in her condition. In the last couple of weeks of her life, we were treated with warmth and compassion by all the staff. Mum died at 4.50am on 19th December - the night staff informed us at 3am - letting us have time with Mum before she died. Our heartfelt thanks to the manager and all the staff.

My wife has been a resident since August 2018. I find the facilities very good. She is well looked after and both she and her surroundings are always clean. The staff are all excellent, friendly and cheerful. My wife is not always the easiest to cope with but the staff take it all in their stride. Food is very good. I would have no qualms in recommending Claremont to anyone.

Excellent meals, good variety and requests catered for. Staff very pleasant, helpful and efficient. Would recommend.

Our family have been visiting the care home twice daily for three years. The staff are very welcoming and eager to please. Any small issues are rectified extremely quickly and the care home has a very friendly feel.

All care staff very good but they seem to change a lot. In general, the home seems to be well organised and efficient. Would be good if nurses could sit in on doctor visits, to ensure all medical conditions are being relayed to doctors.

Mum came here after being in another nursing home. She settled well due to the care and support from all the staff. Everyone is always friendly and nothing is a trouble to them. I couldn't ask for better.

I am happy with my husband's care at Claremont. He seems settled and well cared for. Staff are friendly and approachable. It's nice to see the old staff back.

Bright and cheerful outlook. Lovely gardens, nice long corridors for walking, peaceful gardens at rear with rabbits. Good food, good staff and nice rooms.

I am happy with the cre my father is having in the home.