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Queens Care Home

34 Ardayre Road, Prestwick, Ayrshire KA9 1QL
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Queens Care Home, Prestwick
Queens Care Home, Prestwick
Queens Care Home, Prestwick

Sitting on the Prestwick Promenade, overlooking the beach, Queens is in a stunning location. The team provide residential, nursing, dementia and palliative care, as well as respite care breaks, which are ideal for family carers, who would like to plan a short break themselves.

The home is thriving with so much to do, from live music, therapy dog visits and cocktail making, to walks along the beach and pamper sessions,...  

Care Provided by Queens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,580From £1,580
Nursing Dementia CareFrom £1,580From £1,580

Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1580, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

Contact Queens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • E-Louise Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (7)
  • Single Rooms with ensuite Wet Room (1)

Queens Care Home Reviews (53)

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9.6

Queens Care Home has a Review Score of 9.6 (9.634) out of 10, based on 9 reviews in the last 2 years. Over all time Queens Care Home has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from A D (Friend of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience

I visit my friend and have always been treated politely and friendly. I don't have much experience otherwise.

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Review from Gilbert C (Son of Resident) published on 18 April 2017 Submitted via Postal Card
Overall Experience

My sister deals with all relevant matters regarding my mother's stay in the home. I can only state my satisfaction at the standard of care being given to my mother since she was admitted in Dec 2016.

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Review from Tracy D (Daughter of Resident) published on 18 April 2017 Submitted via Postal Card
Overall Experience

Very warm and friendly staff. They are all very nice, spotless home.

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Review from Marilyn T (Friend of Resident) published on 22 March 2017 Submitted via Postal Card
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Find all staff to be understanding, considerate, pleasant to residents family and friends.

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Review from Liz R (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card
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My mum is very settled, happy and well looked after by all the staff.

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Review from J K (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card
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Staff are great, the home is very friendly. The meals are very good, everyone very good and helpful to us. All round good.

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Review from Suzanne B (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

My mum has lived in Embrace for 5 and a half years. She is always treated with dignity and respect. She has good relationships with care staff and can let them know of any issues. There have been a lot of staff changes, however, this has not affected the standard of care she receives. The home has undergone some decoration and new furniture, making and a lovely place for residents and every week there are activities which you can get involved in if you wish.

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Review from D B (Son-in-law of Resident) published on 1 February 2017 Submitted via Postal Card
Overall Experience

Very caring and dignified service. Helpful staff.

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Review from Rose B (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

The first thing you notice is that it doesn't smell like an old person's care home - it is super clean. The atmosphere is calm and homely, yet bright and cheerful. Most importantly, all the staff are caring and kind, cheerful and patient. The home is managed thoughtfully and sensibly, with an eye on improvement. Lots of activities, events and outings are increasingly put in place, which is obviously enjoyed and appreciated by the residents and is good stimulation for people like my Mum who has Alzheimer's. The home has been excellent at keeping in touch about Mum's health. I feel happy, relaxed, to leave Mum in their capable care. She likes the staff, enjoys the company and she would want me to add that the food is great!

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Review from Gill E (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card
Overall Experience

My mother is treated as an individual, she is treated with humour, kindness and respect. Her wishes are taken into consideration in many ways. That she likes her coffee made from her own nespesso machine, that she needs assistance to clean her teeth with her electric toothbrush, that her perfume is an addition to her routine. She has been enabled to paint again after a long time of not feeling she could express herself. All the staff are friendly and appreciate her for the gracious lady she has always been.

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Review from Dean S (Relative of Resident) published on 10 October 2016 Submitted via Postal Card
Overall Experience

Great improvement aesthetically over the past year. Looking good, family well cared for and happy. Deputy manager always helpful and understanding.

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Review from William M (Husband of Resident) published on 1 August 2016 Submitted via Postal Card
Overall Experience

The bedrooms are always clean and fresh smelling as are the lounge areas. Staff and management are approachable and friendly. They keep the residents stimulated with many activities.

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Review from John B (Son of Resident) published on 24 March 2016 Submitted via Website
Overall Experience

My mother was in the Queen's for about seven years was ok with the care she was getting at first then it started to decline as the years went on. Some of the staff are very good with the residents and there are others that don't put much into the level of care that should be given, so due to this I have moved my mother to another care home and would not recommend this home to anyone

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 January 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 24 Sep 2024

    When Ann first moved into our care home in Prestwick, she hadn’t imagined life could still be so fulfilling. Fast forward a year and she’s been day-time clubbing, enjoyed a...

Upcoming Events

There are no upcoming events for Queens Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Queens Care Home.

Meet the Team (1)

E-Louise Williams
E-Louise WilliamsJob Title:Home ManagerJoined: 2024
With over 15 years of experience in the care sector, I have had the privilege
of supporting individuals with a wide range of needs, including learning
disabilities, neurodivergence, acute mental health conditions and cognitive
impairments.
I am passionate about giving all our residents the best quality of life they can have in our home and ensuring they are all treated with respect and dignity, delivering truly person-centred care, ensuring every individual receives support tailored to their unique needs.
My focus is to get our home engaged with our local community which will support healthy well-being and inclusion.
At Queens, we are committed to enriching lives—not only by providing the
highest quality of care but also by creating meaningful experiences for our
residents. Through engaging activities and wellbeing programmes, we strive to

make our home a warm, vibrant, and nurturing place to live.

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