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The home is thriving with so much to do, from live music, therapy dog visits and cocktail making, to walks along the beach and pamper sessions,...
Sitting on the Prestwick Promenade, overlooking the beach, Queens is in a stunning location. The team provide residential, nursing, dementia and palliative care, as well as respite care breaks, which are ideal for family carers, who would like to plan a short break themselves.
The home is thriving with so much to do, from live music, therapy dog visits and cocktail making, to walks along the beach and pamper sessions, with manicures and hand massages.
The local community is embraced into life at Queens, with visits from musicians, singers and local school children. The residents enjoy rickshaw rides with Cycling Without Age Prestwick, and visits from members of the over 60s club.
The team organise so many trips out, keeping those community connections alive – from dances and panto performances to shopping. And there are visits to Sanctuary Care’s nearby home in Ayr, to enjoy their memory café and spend time with the residents.
Mealtimes are a real highlight of the day, with the home’s talented chef crowned Best Performing Chef for the entire region at Sanctuary Care’s annual Chefs’ Conference (2023). Residents enjoy delicious, home cooked meals, and freshly baked cakes for afternoon tea.
Inside the home there are welcoming lounges, including the Arran Lounge, with bay windows overlooking the seafront. Many of the bedrooms, as well as the front garden overlook the beach, with residents often sitting and watching the sunset.
The sun terrace is also a lovely place to relax with loved ones, who are welcome at any time. The home also has a private family and friends Facebook group, so relatives can see what the residents have been enjoying doing, even if they can’t be there in person.
Care Provided by Queens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Queens Care Home to confirm what's included and get a personalised quote:
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1580, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Queens Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- E-Louise Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (1)
Queens Care Home Reviews (54)
Queens Care Home has a Review Score of 9.4 (9.374) out of 10, based on 9 reviews in the last 2 years.
Over all time Queens Care Home has 54 reviews.
Love the Queens. Husband seems very settled. He always looks well cared for. The staff from the manager down are lovely caring and pleasant. Always helpful and understanding.
Love the Queens. Husband seems very settled. He always looks well cared for. The staff from the manager down are lovely caring and pleasant. Always helpful and understanding.
I visit my friend and have always been treated politely and friendly. I don't have much experience otherwise.
I visit my friend and have always been treated politely and friendly. I don't have much experience otherwise.
My sister deals with all relevant matters regarding my mother's stay in the home. I can only state my satisfaction at the standard of care being given to my mother since she was admitted in Dec 2016.
My sister deals with all relevant matters regarding my mother's stay in the home. I can only state my satisfaction at the standard of care being given to my mother since she was admitted in Dec 2016.
Very warm and friendly staff. They are all very nice, spotless home.
Very warm and friendly staff. They are all very nice, spotless home.
Find all staff to be understanding, considerate, pleasant to residents family and friends.
Find all staff to be understanding, considerate, pleasant to residents family and friends.
My mum is very settled, happy and well looked after by all the staff.
My mum is very settled, happy and well looked after by all the staff.
Staff are great, the home is very friendly. The meals are very good, everyone very good and helpful to us. All round good.
Staff are great, the home is very friendly. The meals are very good, everyone very good and helpful to us. All round good.
My mum has lived in Embrace for 5 and a half years. She is always treated with dignity and respect. She has good relationships with care staff and can let them know of any issues. There have been a lot of staff changes, however, this has not affected the standard of care she receives. The home has...
My mum has lived in Embrace for 5 and a half years. She is always treated with dignity and respect. She has good relationships with care staff and can let them know of any issues. There have been a lot of staff changes, however, this has not affected the standard of care she receives. The home has undergone some decoration and new furniture, making and a lovely place for residents and every week there are activities which you can get involved in if you wish.
Very caring and dignified service. Helpful staff.
Very caring and dignified service. Helpful staff.
The first thing you notice is that it doesn't smell like an old person's care home - it is super clean. The atmosphere is calm and homely, yet bright and cheerful. Most importantly, all the staff are caring and kind, cheerful and patient. The home is managed thoughtfully and sensibly, with an eye...
The first thing you notice is that it doesn't smell like an old person's care home - it is super clean. The atmosphere is calm and homely, yet bright and cheerful. Most importantly, all the staff are caring and kind, cheerful and patient. The home is managed thoughtfully and sensibly, with an eye on improvement. Lots of activities, events and outings are increasingly put in place, which is obviously enjoyed and appreciated by the residents and is good stimulation for people like my Mum who has Alzheimer's. The home has been excellent at keeping in touch about Mum's health. I feel happy, relaxed, to leave Mum in their capable care. She likes the staff, enjoys the company and she would want me to add that the food is great!
My mother is treated as an individual, she is treated with humour, kindness and respect. Her wishes are taken into consideration in many ways. That she likes her coffee made from her own nespesso machine, that she needs assistance to clean her teeth with her electric toothbrush, that her perfume is...
My mother is treated as an individual, she is treated with humour, kindness and respect. Her wishes are taken into consideration in many ways. That she likes her coffee made from her own nespesso machine, that she needs assistance to clean her teeth with her electric toothbrush, that her perfume is an addition to her routine. She has been enabled to paint again after a long time of not feeling she could express herself. All the staff are friendly and appreciate her for the gracious lady she has always been.
Great improvement aesthetically over the past year. Looking good, family well cared for and happy. Deputy manager always helpful and understanding.
Great improvement aesthetically over the past year. Looking good, family well cared for and happy. Deputy manager always helpful and understanding.
The bedrooms are always clean and fresh smelling as are the lounge areas. Staff and management are approachable and friendly. They keep the residents stimulated with many activities.
The bedrooms are always clean and fresh smelling as are the lounge areas. Staff and management are approachable and friendly. They keep the residents stimulated with many activities.
My mother was in the Queen's for about seven years was ok with the care she was getting at first then it started to decline as the years went on. Some of the staff are very good with the residents and there are others that don't put much into the level of care that should be given, so due to this I...
My mother was in the Queen's for about seven years was ok with the care she was getting at first then it started to decline as the years went on. Some of the staff are very good with the residents and there are others that don't put much into the level of care that should be given, so due to this I have moved my mother to another care home and would not recommend this home to anyone
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 14 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Queens Care Home.
There are no upcoming events for Queens Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Queens Care Home.
Meet the Team (1)

of supporting individuals with a wide range of needs, including...
With over 15 years of experience in the care sector, I have had the privilegeof supporting individuals with a wide range of needs, including learning
disabilities, neurodivergence, acute mental health conditions and cognitive
impairments.
I am passionate about giving all our residents the best quality of life they can have in our home and ensuring they are all treated with respect and dignity, delivering truly person-centred care, ensuring every individual receives support tailored to their unique needs.
My focus is to get our home engaged with our local community which will support healthy well-being and inclusion.
At Queens, we are committed to enriching lives—not only by providing the
highest quality of care but also by creating meaningful experiences for our
residents. Through engaging activities and wellbeing programmes, we strive to
make our home a warm, vibrant, and nurturing place to live.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Care Home to verify any information. View our terms and conditions. Queens Care Home has an Enhanced Service -what an Enhanced Service includes.