Lunan Court Care Home, Arbroath, Angus
Lunan Court Care Home, Arbroath, Angus
Lunan Court Care Home, Arbroath, Angus

Lunan Court Care Home is located in the picturesque town of Arbroath, with views of the harbour. The home is a purpose built 44 bedded facility offering dementia, nursing, respite and end-of-life care.

Residents at the home have access to a choice of lounge areas with specially designed furnishings and a range of comfortable and well-equipped bedrooms; while some rooms at the home feature views of the garden.

Chefs at the home prepare home cooked nutritious meals carefully tailored to residents preferences, dietary requirements and cultural needs.

Experienced home managers and staff put kindness at the heart of everything they do.

Group: HC-One

Person in charge: Gemma Rice (Home Manager)

Local Authority / Social Services: Angus Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Lunan Court Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.8 Lunan Court Care Home has a Review Score of 9.8 (9.782)

The Review Score of 9.8 (maximum of 10) for Lunan Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Lunan Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.782 for Lunan Court Care Home is calculated as follows: ( (174 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 216 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Lunan Court Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lunan Court Care Home?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lunan Court Care Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • more

My mother had been in Lunan Court for almost 7 years and I have been very pleased with the care and compassion shown to both her and ourselves when we visited. The staff were always helpful with any questions given.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mum went to Lunan Court ten years ago, over that time she had deteriorated in health passing away last month.
I have often been told of some care homes not being the best but I can assure you I could find no faults with Lunan Court.
The building and interior are both kept to a high standard. The food was always fresh and plentiful.
The staff - no words describe how well they looked after my mum and I am ever so grateful for that.
It's a well-managed home with high-quality staff who care about the residents every minute.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have both my parents at Lunan Court. It is great to have them together. The staff are very supportive towards both of them. My parents find comfort being together and it is reassuring having both together.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We moved my mother from another care home provider after she had a fall and broken her hip. The difference was chalk and cheese. Lunan Court Care Home provided a friendly welcoming service from day one. The staff could not have been nicer or more caring with the residents. There are activities for residents as well as occasional events that involve both residents and relatives. Residents are always addressed with their names and treated with care and respect.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We are very pleased with the care and support my mother receives from all at Lunan Court. Staff and management communicate well and show a very good knowledge of my mother's needs and preferences.
Lunan Court is a very homely environment and is most welcoming to all.
We would happily recommend Lunan Court to others.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lunan Court is a well-run care home with a good atmosphere and friendly staff. My late mother was well cared for here for 5 and a half years, during which time she was able to enjoy her final years in spite of her illness. I would have no hesitation in recommending this care home to others.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Making the decision to put my husband in care was the hardest thing I've ever had to do, but each time I visit I know I made the right choice when I chose Lunan Court. The care and kindness he gets is excellent and I can't praise the staff enough.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lunan court is one of the best care homes in Arbroath. The overall standards are good. Most of the staff are very good and very caring.

How likely would you be to recommend Lunan Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff are very welcoming and friendly. My uncle is very well looked after in Lunan Court. I feel that all staff are very approachable, care staff, senior staff and management.
I think I have seen a huge improvement in my uncle in the time he has spent in Lunan Court for the better now all his needs are being met fully. My uncle also responds well with all members of staff and has built up really good relationships.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ever so friendly and helpful staff, willing to do whatever possible at any time of day or night.
In my opinion, the care in Lunan Court Care Home is far superior to any other care home in the town.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife was a resident at Lunan Court for nearly 4 years, sadly she passed away last year. During her stay I began to see the staff at Lunan Court like family. As such, I started to volunteer to help out any way I could and since my wife passed I continue to help out.
The main reason for continuing to volunteer is the staff are totally wonderful and supportive people who have helped me a great deal with the worst period of my life.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very well satisfied with being looked after, kept clean and well fed. Thanks to everyone at Lunan Court.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent caring staff looking after my father who has Alzheimer's for a number of years now.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been looked after good, so has my partner.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are all very approachable and carry out their duties with great regards to the residents. We are always kept informed of events and appointments. The staff so an excellent job and are always fundraising to help the home.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has had the best care possible from the staff here.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my father who has dementia on different days and times, I always find him clean and well cared for. The staff ate very friendly and there is no staff shortage at weekends. I cannot praise Lunan Court enough for the way they are caring for my 86 year old dad.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My life is made easy and comfortable with confident staff. The room is spacious but can be too warm. Staff are courteous and every helpful, always willing to do their best. Meals are of a good standard which I enjoy.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

HC-One, Careline Team at Lunan Court Care Home responded to this review on 13 Apr 2016:

Thank you very much for the positive comments regarding Lunan Court. We will ensure that these comments are passed to the staff in the home and that the Home Manager is made aware of the temperature issue so that this can be addressed.

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

April 2014

2014 Carehome.co.uk Awards

Recipient: Lunan Court Care Home

Date: Friday 04 Apr 2014

more details

February 2014

Job Vacancies

Staff Profiles

Gemma

Gemma Rice

Job Title: Home Manager

Joined: 2014

Description:

As a Registered Nurse, Gemma has
gained a number of years’ experience
in providing care and support to older
people, to enrich their lives.

She is a knowledgeable and dedicated leader
who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at Lunan Court for several years, Gemma closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She extends this caring approach to her
colleagues and works closely with them
to deliver care and support to Residents
in a way that they gain the most benefit,
in a warm and welcoming home.

She also works hard to arrange events
and activities with nearby schools and
clubs and is always keen to include the
local community in life at Lunan Court.

When asked what she enjoys most about
her role, Gemma remarked: “I love working closely with my colleagues to move with the times and adapt our practice to ensure we provide the highest quality care possible.”

Away from work, Gemma is a committee
member of Fireworks for Arbroath and
enjoys spending her spare time with her
friends and family.

If you would like to find out more
information about Lunan Court, Gemma
has an ‘Open Door Policy’ and would be
pleased to welcome you for an informal
discussion.

T 01241 430041
W hc-one.co.uk
E lunancourt.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Lunan Court Care Home