55 Magdalen Yard Road, Dundee DD1 4LQ
Bridge View House is a friendly care home with a family feel in Dundee, overlooking the Tay Bridge. It aims to provide person-centred care, focusing on the needs, safety and well-being of residents.
This traditional Georgian mansion building underwent a refurbishment programme during late 2016 and offers beautifully appointed bedrooms, comfortable relaxing lounges, hairdressers and an activity lifestyle room. They offer the highest standards of nursing, respite, dementia and end of life care.
The home is also extremely proud of its outdoor space and landscaped gardens which boast a therapeutic area and raised beds for residents to do their own planting.
They understand the importance of mealtimes and the chef provides nutritious, home-cooked food with many ingredients locally sourced. Special diets and dietary requirements are catered for.
The team at Bridge View welcomes visitors to experience the ethos and values of the residential care home firsthand.
Owner: Tayside Care Ltd
Person in charge: Heather Allison (Home Manager)
Local Authority / Social Services: Dundee City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability
Specialist Care Categories: Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 35
Shared Rooms: 1
Rooms with ensuite WC: 35
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Please feel free to visit at any time. If possible however, please respect residents mealtimes.
On site car parking.
Latest Care Inspectorate* Report on Bridge View House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
posted 18 May 2017
We are releasing beds in stages after the completion of our fabulous purpose built extension. Please call the home direct to discuss bed vacancies, your care needs, and arrange a visit.
Bridge View House has a Review Score of 7.1 (7.135)
The Review Score of 7.1 (maximum of 10) for Bridge View House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bridge View House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for Bridge View House is calculated as follows: ( (12 Goods x 4) ) ÷ 12 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.135 Points relating to the number of positive Reviews for Bridge View House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.4 Target = 0.135
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Bridge View House?
Reviewer Connection to Bridge View House
Submitted from a Postal Card by Carroll F on Thursday 11 May 2017. Relates to April 2017.
Looking for a care home that felt like home was important to mum, sisters and me. Bridge View House fitted that criteria since mum took up residency in January 2017 it has become obvious the right choice was made.
A new manager has recently taken up the post and already there are positive changes. Resident and family meetings are held monthly. The staff are very pleasant and courteous when dealing with residents. The manager promotes families to approach her at any time with any concerns. Meals are nourishing and well prepared. Positive experience!
How likely would you be to recommend Bridge View House? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
Heather Allison, Home Manager at Bridge View House responded to this review on 11 May 2017:
Carroll, thank you so much for your positive comments. We aim to provide a real home from home experience for our residents and feedback such as yours is important to us. At our resident and family meetings, we listen and implement (wherever possible) the suggestions and comments that are made. Our home-cooked food (no external caterers here) is enjoyed by all and we serve food that our residents enjoy and are used to. I will pass your comments onto the staff, as it is they who make living at Bridge View House a positive experience for all.
There are currently no Care Home Idol entrants who have performed at Bridge View House