Bridge View House Care Home

55 Magdalen Yard Road, Dundee DD1 4LQ
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9.7 38 Reviews
  • Bridge View House Care Home, Dundee
With stunning views over Magdalen Green and the iconic Tay Railway Bridge over the River Tay, Bridge View House is in a beautiful location. Providing residential, nursing, dementia and palliative care, the team also offer respite care breaks.

It's the dedication of the staff which make this home, which is rated 'Good' by the Care Inspectorate, stand out. Devoted to enriching the lives of their residents, they organise so many activities which bring them joy.

There are animal visits, with everything from rabbits and guinea pigs to ponies, weekly spa activities, with face masks and manicures and a pub quiz night. And every morning there is a gentle exercise class to get the day started!

The team take the residents out to places they love to visit, from the local railway restaurant and shopping trips to pub lunches.

And they are passionate about the residents having an active role to play in how their home is run, with resident ambassadors, who provide feedback to staff and welcome new residents and their families.

In the dining room, residents enjoy delicious home-cooked meals and freshly baked cakes for afternoon tea, prepared by a devoted chef who has been with the home for over 20 years.

The local community are embraced into life at Bridge View House, from local school children who sing for the residents, to toddlers from the nearby nursery who take part in activities. Every week a mobile hairdresser visits for appointments in the home’s hair salon, which also has a nail bar for a spot of pampering.   

There are welcoming lounges to relax in with loved ones, who are welcome at any time. The main lounge has beautiful period features, including a bay window with stunning views across the river. Outside there is a garden room, where families can enjoy private celebrations. The home also has a private Facebook group for loved ones.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540

Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for residential care start from £1540, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

These prices are only a guideline, please contact Bridge View House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • James Etchels (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Older Adults
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (17)

Parking

  • On site visitors car parking and unrestricted on street parking.

Bridge View House Care Home Reviews (38)

9.7

Bridge View House Care Home has a Review Score of 9.7 (9.713) out of 10, based on 12 reviews in the last 2 years.
Over all time Bridge View House Care Home has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bridge View House Care Home
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Total of 38, showing 1-20
Review from Keith M (Son of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are, as a family, overjoyed to have mum in a safe, clean and secure home at last. She is happy again and engaging with the other residents, making new friends.
The staff are skilled, kind and focused on the comfort and wellbeing of all the residents. We can praise Bridge View enough, not only for
mums care but in their continued support of the wider family. 5 stars!
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you so much for your heartfelt words. We're truly honoured to be entrusted with your mum's care and delighted to hear how happy and engaged she is at Bridge View. It means the world to us that she feels safe, secure, and surrounded by friends. Our team is deeply committed to creating a nurturing environment for all our residents, and your recognition of their kindness and dedication is incredibly uplifting.

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Review from L M (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bridge View House Care Home + Sanctuary Care have been a 'god-send' to Mum and oru family.
She is very well cared for, physically and emotionally.
Staff have got to know her personally and treat her with dignity and respect.
Daily inclusion in activities is encouraged, Mum loves trips out for lunch,
or to the supermarket, also hairdresser & nails.
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you so much for your kind and heartfelt words. We are truly touched to hear that Bridge View House Care Home and Sanctuary Care have made such a positive difference for your mum and your family. It means the world to us to know she feels cared for, respected, and included in daily life here.

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Review from M R (Daughter-in-law of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind, caring and considerate.
Nothing is too much trouble for them. As a family we are reasured that Mum is in good hands.
She has her hair done at the hairdresser, takes part in lots of activities and enjoys a drink from "the bar".
The care is first class.
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you for your lovely review. We're so pleased your mum is enjoying the activities, the hairdresser, and a drink from the bar! It's wonderful to know you feel reassured-our team is truly committed to providing first-class care and making everyone feel at home.

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Review from Moira D (Sister of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was a resident in Bridgeview Care Home for almost a year. The staff were amazing. One of the Nurses, carers, cleaning and laundry staff always had a word for him. Lovely to deal with. They kept him clean and his room/shower room was cleaned regularly.
Thank you all so much.
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you for your kind words. We're so pleased to hear your brother felt cared for and comfortable during his time with us. Your appreciation means a lot to our team, and we'll be sure to share your lovely feedback with them.

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Review from Patricia S (Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Bridge View for 2 years. The home is to me friendly and lovely place to live. Most of the staff are so considerate and helpful. I love our beautiful garden, our home has had a rough time but thanks to our new manager it's on the up and is a happy place to be.
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you for your kind review. We're thrilled to hear that you find the home to be a warm and welcoming place to live, and that you enjoy spending time in the beautiful garden. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We'll certainly take your comments on board as we continue to improve.

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Review from William B (Son of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved up to Dundee from England and into Bridge View at the start of the year to be close to me and my brother. From the initial contact with the team at Bridge View to mum moving in was faultless. All of the care staff on the ground floor, the nurses and the care team are fantastic with mum
and the family. They are always ready to listen and act on any concerns and they will go above and beyond to help. The management team are always available if there are any issues and they have been very supportive throughout mums move. There is always something going on for the residents, be it games in the lounge, weekly "pub quiz" or a sing along with the different singers that come to entertain. The food in Bridge View is varied and looks great and again if mum wants something different all she need do is ask. Mum seems to have settled in and importantly she is happy.
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you for your kind words. We're so pleased to hear your mum has settled in well at Bridge View and that you've had such a positive experience with our team. It's wonderful to know she's enjoying the activities, food, and care, and that you feel supported throughout her move. Your feedback means a lot to us.

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Review from Hilary D (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting Mum into care was one of the hardest decisions we've ever faced. After visiting many homes, Bridge View stood out immediately for its warmth, comfort, and genuine care. Since moving in, we've been reassured time and again that we made the right choice. The staff are friendly, compassionate,
and truly go above and beyond to help Mum feel settled, safe, and valued. The atmosphere is joyful and lively, with a fantastic range of activities-Mum especially loves the bowling, live music, and quizzes. Special thanks to the amazing manager, whose caring leadership sets the tone for the whole home. He makes us feel supported and involved in every step of Mum's care. The facilities are spotless, the garden is peaceful, and communication with families is excellent. We finally have peace of mind knowing Mum is in such loving, capable hands. Thank you to everyone at Bridge View for making such a difficult journey easier, and for the outstanding care and kindness you provide every day
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you for your heartfelt review. We're truly honoured you chose Bridge View for your mum's care, and we're so glad to hear she feels safe, happy, and engaged here. It's wonderful to know she enjoys the activities, and your kind words about our team and manager mean a great deal to us.Your trust and support are deeply appreciated.

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Review from Kaye G (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing and cared for dad as if he was their own parent/grandparent. Every level of staff knew his name and his moods and routines. He was always treated with respect and always clean and tidy when I saw him no matter when I arrived. Dad often spent days in bed but he was still washed, shaved
and had clean pyjamas and bedding every day.
The food always looked appealing and always had something dad would like. If he didn't like the meal of the day there were always other options available.
There are activities every day morning and afternoon and staff always on hand to help residents with challenging activities. Dad enjoyed some trips out for meals/coffee etc.
I definitely recommend Bridgeview
Reply from Jacob Hardie, Design and Marketing Assistant at Bridge View House Care Home

Thank you so much for your kind words. We're truly touched to hear how well your dad was cared for and that our team made him feel respected and comfortable. It means a lot to know he enjoyed the food, activities, and outings, and that you felt confident in the care he received.

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Review from Lorraine K (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad moved to Bridge View House Care Home in February 2024. He’s experienced significant health and mobility decline in a very short time, so readjusting to this and his new home is very hard for him. The nursing care to get the correct mix of medication to manage pain and alert and awake has been exemplary.
Every single team member has taken time and is still taking time to get to know him and support him. Nothing is too much trouble and the attention to provide individual care and attention is excellent. My dad greets some of the team like his grandkids, he loves seeing them and when he is welcomed back in after a day out, he genuinely feels the “love” which is reassuring for us, as a family. The team have set a high bar and our expectations are high because of the great job they have done in this short space of time.
Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your wonderful review for Bridge View House, the team are passionate about getting to know their residents and the things that matter most to them as individuals and creating a warm family feel, so will be delighted to read your words of appreciation.

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Review from K M (Stepdaughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our stepdad thought of Bridgeview as his home, the manager and her team gave him excellent care.
Such a friendly care home, staff so approachable with any worries we had, and nothing was too much trouble, it gave us peace of mind to know he was very well cared for.
Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your wonderful review, the team at Bridge View House will be proud to read your comments.

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Review from Elaine S (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge View became my dad’s home in September 2023. The staff have taken time to get to know him (and us) to meet his needs. He took very unwell last week and the nurses and care staff took such good care of him and supported him to make a full recovery. The deputy manager is so approachable and has
answered any questions I’ve had. I work in the care sector and am aware of the expected standards and can highly recommend Bridge View.
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Review from L D (Daughter of Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only in Bridge View House Care Home for three weeks but the care was exemplary. The staff were very caring of my mum and the rest of the family in the days before she passed away. Nothing was too much trouble and we were able to spend as much time as we wanted with Mum. The standard of care
was very high. Having worked many homes myself, it was the hardest decision ever but Bridge View House was an excellent choice.
Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your lovely review, the team at Bridge View House will be so proud to hear you describe their care as exemplary. We are so sorry for your loss.

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Review from C R (Friend of Resident) published on 30 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, so friendly and caring, I love visiting and seeing all the happy faces of everyone there including the residents and staff. so much love and care is put into the work and I appreciate all the hard work!
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Review from S V (Granddaughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granny has been staying with the Bridge View family for nearly two years now. The care and support she gets from the management/staff is amazing! They support her dementia in every way they can. The activities they provide are amazing! Always have something on to suit each person and to make them
feel special on special occasions.
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Review from Carolanne A (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the transition for Mum to be incredibly straightforward and the communication to be excellent. Mum settled so quickly and is so happy. The staff, without exception, are all so kind, caring and respectful. All requests are dealt with extremely promptly. Residents are treated as individuals
and their needs are met as such. Dedicated staff and management, make this care home exceptional. Thank you.
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Review from Fiona S (Daughter of Resident) published on 4 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last four months of her life in Bridge View and I cannot thank the staff enough for her care. She settled in well and enjoyed several months before she, unfortunately, passed away. She was happy and extremely well-fed. All the staff were friendly and cared for her every need. Any
communication with the family was always dealt with quickly and there was never any issues regarding her care. It is always difficult having to place a family member in care, no matter the circumstances, but the staff at Bridge View helped the whole family adjust to my mother being in a care home.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for taking the time to review our home. We are so sorry for your loss, and I am sure the team will miss your mother greatly too. Your kind words are so appreciated by our team and we're so pleased to hear that the transition into care was made that much easier by our team. Best wishes, Fae

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Review from K S (Daughter of Resident) published on 4 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I previously left a review but feel I want to send a further review as unfortunately my Mum recently passed. The staff at Bridge View House Care Home could not have been more helpful. I want to say a huge “Thank You” to all the staff who cared for my Mum. Especially those who ‘fluffed’ her pillows.
They will know who they are as she was very particular about her pillows. I can’t thank the staff enough for the care they gave Mum during her final days. She had her favourites, I know I’m not allowed to name individuals, but I can honestly say the care she was given made me feel she was comfortable at all times. They were also always there for me, even a cuddle when required.
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Review from A S (Wife of Resident) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Bridge View care home for 8 weeks of respite care. He was given the very best care from every member of staff, everyone was kind, caring and very professional. There was a lovely Jubilee afternoon tea garden party and it was excellent and very well attended. The kitchen staff went
all out, as did the nurses and carers. My husband's health improved rapidly in their care and we will always be grateful, and thankful, for his respite care at Bridgeview.
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Review from L D (Daughter-in-law of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My one-hundred-year-old mother-in-law is extremely well looked after by all the staff at Bridge View. I worried she may not settle as she loved her independence but she really loves all her carers who all treat her like a friend and with great dignity. She enjoys attending parties in the lounge and
always looks so well in the photos of the activities.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for your review of Bridge View House. It is wonderful to hear how settled your mother-in-law is with us, and that she enjoys all the festivities that our dedicated activities team hosts. Best wishes

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Review from E S (Granddaughter of Resident) published on 30 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care my gran is receiving. She is very happy here and the staff are really friendly and kind. My gran is liking it here.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Bridge View House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Bridge View House Care Home is calculated as follows: ( (108 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge View House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 22 Jan 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Karen

Karen Staples

Job Title: Administrator Joined: 2021

Karen joined Bridge View House in October 2021, and is really enjoying settling into her role and getting to know all of our residents and team.

Jade

Jade Wilson

Job Title: Home Manager Joined: 2025

My journey with Sanctuary Care began in 2017 when I joined Bridge View as a care assistant. Over the years, I've progressed through the roles of team leader and deputy manager, and I'm now honoured to lead the home as manager.

Frequently Asked Questions about Bridge View House Care Home

What types of Care is Bridge View House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bridge View House Care Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bridge View House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bridge View House Care Home to the centre of Dundee?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge View House Care Home to verify any information. View our terms and conditions. Bridge View House Care Home has an Enhanced Service - more info.