Bridge View House, Dundee, Angus
Bridge View House, Dundee, Angus
Bridge View House, Dundee, Angus

Thank you for considering Bridge View House. Staff hope to give you a flavour of the home's ethos and values, and Bridge View House will be the safe, secure and happy home you and your loved ones are looking for.

There has been lots of investment in the care home, taking Bridge View House to new levels of comfort and luxury, with pristine en-suite accommodation now available in the new extension. The original house retains its grand Georgian splendour, but also boasts newly refurbished en-suite rooms.

“Staff would be delighted to show you this wonderful home, to experience for yourself the family atmosphere, full activity programme, delicious food, and of course to meet the dedicated staff.”

Dedicated nursing staff and carers are committed to ensuring the residents’ personal choices and individual needs are catered for.

Group: Lorimer Homes Ltd

Person in charge: Heather Allison (Home Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 35

Shared Rooms: 1

Rooms with ensuite WC: 35

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Please feel free to visit at any time. If possible however, please respect residents mealtimes.

Parking:

On site car parking.

Latest Care Inspectorate* Report on Bridge View House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Bridge View House has a Review Score of 8.5 (8.461)

The Review Score of 8.5 (maximum of 10) for Bridge View House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Bridge View House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.556 for Bridge View House is calculated as follows: ( (20 Excellents x 5) + (16 Goods x 4) ) ÷ 36 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.905 Points relating to the number of positive Reviews for Bridge View House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.4 Target = 0.405

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bridge View House?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bridge View House

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1

Staff are nice and welcoming. Home is clean and tidy, patients are always clean and tidy, plenty of entertainment for the residents.

How likely would you be to recommend Bridge View House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Heather Allison, Home Manager at Bridge View House responded to this review on 26 May 2017:

Your comments are most welcome. We always strive to get things right for our residents - it is their home afterall that we have the pleasure to work in. Our housekeeping team take great pride in Bridge View House and it's wonderful to read that their efforts are noticed. I will share your feedback with the team. Thank you again.

Bridgeview House care home, facing Magdalen Green and the Tay Bridge approach in Dundee, is a pleasant place. It has been recently extended and redecorated and the public rooms and bedrooms are comfortable. The care and nursing staff are kind and competent, and I have no worries about leaving my unfortunate wife Brenda, an Alzheimer's sufferer, in their hands. Certainly, she has not asked me, on any daily visit, to take her home!

How likely would you be to recommend Bridge View House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Heather Allison, Home Manager at Bridge View House responded to this review on 26 May 2017:

Timothy, thank you so much for your feedback. As you've said, Bridge View House is in an enviable position and our residents can admire the views from our lovely gardens. We've invested recently in the refurbishment of our home and it's wonderful to read that you're wife is comfortable with us. We recruit our carers and nurses because of their kindness, enthusiasm and of course caring nature and have regular training and updates to their skillset. I will pass on your comments to the team and thank you again.

Looking for a care home that felt like home was important to mum, sisters and me. Bridge View House fitted that criteria since mum took up residency in January 2017 it has become obvious the right choice was made.
A new manager has recently taken up the post and already there are positive changes. Resident and family meetings are held monthly. The staff are very pleasant and courteous when dealing with residents. The manager promotes families to approach her at any time with any concerns. Meals are nourishing and well prepared. Positive experience!

How likely would you be to recommend Bridge View House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Heather Allison, Home Manager at Bridge View House responded to this review on 11 May 2017:

Carroll, thank you so much for your positive comments. We aim to provide a real home from home experience for our residents and feedback such as yours is important to us. At our resident and family meetings, we listen and implement (wherever possible) the suggestions and comments that are made. Our home-cooked food (no external caterers here) is enjoyed by all and we serve food that our residents enjoy and are used to. I will pass your comments onto the staff, as it is they who make living at Bridge View House a positive experience for all.

Submit a Review for Bridge View House

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Awards / Recognitions

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