Bridge View House Care Home

My mum was only in Bridge View House Care Home for three weeks but the care was exemplary. The staff were very caring of my mum and the rest of the family in the days before she passed away. Nothing was too much trouble and we were able to spend as much time as we wanted with Mum. The standard of care was very high. Having worked many homes myself, it was the hardest decision ever but Bridge View House was an excellent choice.

Amazing staff, so friendly and caring, I love visiting and seeing all the happy faces of everyone there including the residents and staff. so much love and care is put into the work and I appreciate all the hard work!

My granny has been staying with the Bridge View family for nearly two years now. The care and support she gets from the management/staff is amazing! They support her dementia in every way they can. The activities they provide are amazing! Always have something on to suit each person and to make them feel special on special occasions.

I have found the transition for Mum to be incredibly straightforward and the communication to be excellent. Mum settled so quickly and is so happy. The staff, without exception, are all so kind, caring and respectful. All requests are dealt with extremely promptly. Residents are treated as individuals and their needs are met as such. Dedicated staff and management, make this care home exceptional. Thank you.

My mother spent the last four months of her life in Bridge View and I cannot thank the staff enough for her care. She settled in well and enjoyed several months before she, unfortunately, passed away. She was happy and extremely well-fed. All the staff were friendly and cared for her every need. Any communication with the family was always dealt with quickly and there was never any issues regarding her care. It is always difficult having to place a family member in care, no matter the circumstances, but the staff at Bridge View helped the whole family adjust to my mother being in a care home.

I previously left a review but feel I want to send a further review as unfortunately my Mum recently passed. The staff at Bridge View House Care Home could not have been more helpful. I want to say a huge “Thank You” to all the staff who cared for my Mum. Especially those who ‘fluffed’ her pillows. They will know who they are as she was very particular about her pillows. I can’t thank the staff enough for the care they gave Mum during her final days. She had her favourites, I know I’m not allowed to name individuals, but I can honestly say the care she was given made me feel she was comfortable at all times. They were also always there for me, even a cuddle when required.

My husband was in Bridge View care home for 8 weeks of respite care. He was given the very best care from every member of staff, everyone was kind, caring and very professional. There was a lovely Jubilee afternoon tea garden party and it was excellent and very well attended. The kitchen staff went all out, as did the nurses and carers. My husband's health improved rapidly in their care and we will always be grateful, and thankful, for his respite care at Bridgeview.

My one-hundred-year-old mother-in-law is extremely well looked after by all the staff at Bridge View. I worried she may not settle as she loved her independence but she really loves all her carers who all treat her like a friend and with great dignity. She enjoys attending parties in the lounge and always looks so well in the photos of the activities.

I am happy with the care my gran is receiving. She is very happy here and the staff are really friendly and kind. My gran is liking it here.

My experience with Bridge View Care Home has been outstanding, every member of staff was excellent and a few really stood out more than others. The care my dad received was 5 star, it's like a family and you feel really at home and included, nothing was too much trouble and all wishes met. My dad felt really comfortable there and he had lots of banter and laughs with staff, he had a few favourites right up to the end of my dad's life he was well cared for.

My Mum has been a resident at Bridge View care home since November 2019. What strikes you first about the care home and was the main reason we chose it for Mum is that it has a homely feel about it. Others we looked at felt cold and clinical but Bridge View felt welcoming and someplace that I thought Mum could happily call 'home'. The staff are extremely friendly and welcoming and we knew we'd made the right choice at an early stage. Since then we have gone through the worst of times with the pandemic but as we come out of that I can only say that my Mum is happy and feels at home. I dreaded putting my Mum in a care home but she is so well cared for and much happier now. I can thoroughly recommend Bridge View to anyone - they are a kind and caring bunch and go out of their way to make my Mum and me (when I visit) feel at home.

I have selected everything as excellent apart from value for money which I have said is 'good' and this is because I feel that the weekly cost for self-funding residents is extortionate and unfairly distributed (ie people who don't have assets or didn't own their own home are funded by the council).

Thank you for all the care, kindness and support you provide to mum and the family - this is very much appreciated.

I can't thank the manager and her team enough and would highly recommend Bridge View House to others. Thank you.

My mum has been in Bridge View for a few weeks now and seems to have settled in well. Always seems happy. Although we haven't been in the home yet due to guidelines, management and staff are all very nice and always take the time to talk to me if I have any concerns.

I find the staff are very friendly and helpful. They go out of their way to put my mind at ease during a very worrying time. It is good to know my sister is being well looked after.

My granny has settled in really well, so happy and bubbly since her move.

I can't praise highly enough all of the staff - each has helped make Bridge View a real home in my friend's last months. Friends and relatives will always be grateful.

The staff are so caring, thoughtful, knowledgeable and patient with mum. This is very helpful in what is an extremely difficult time.

My father had been in Bridge View care home since November 2017. He had a variety of ailments which made him physically very frail but was still mentally very sound. The care given by all the staff was excellent. They tried to make him feel as independent as possible. As he deteriorated healthwise the care given was beyond reproach. In the last few days of his life they made sure he was never left alone and were a great support to myself and my daughter. I can not praise them highly enough.