Bridge View House Care Home

55 Magdalen Yard Road, Dundee DD1 4LQ
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9.7 38 Reviews
  • Bridge View House Care Home, Dundee
With stunning views over Magdalen Green and the iconic Tay Railway Bridge over the River Tay, Bridge View House is in a beautiful location. Providing residential, nursing, dementia and palliative care, the team also offer respite care breaks.

It's the dedication of the staff which make this home, which is rated 'Good' by the Care Inspectorate, stand out. Devoted to enriching the lives of their residents, they organise so many activities which bring them joy.

There are animal visits, with everything from rabbits and guinea pigs to ponies, weekly spa activities, with face masks and manicures and a pub quiz night. And every morning there is a gentle exercise class to get the day started!

The team take the residents out to places they love to visit, from the local railway restaurant and shopping trips to pub lunches.

And they are passionate about the residents having an active role to play in how their home is run, with resident ambassadors, who provide feedback to staff and welcome new residents and their families.

In the dining room, residents enjoy delicious home-cooked meals and freshly baked cakes for afternoon tea, prepared by a devoted chef who has been with the home for over 20 years.

The local community are embraced into life at Bridge View House, from local school children who sing for the residents, to toddlers from the nearby nursery who take part in activities. Every week a mobile hairdresser visits for appointments in the home’s hair salon, which also has a nail bar for a spot of pampering.   

There are welcoming lounges to relax in with loved ones, who are welcome at any time. The main lounge has beautiful period features, including a bay window with stunning views across the river. Outside there is a garden room, where families can enjoy private celebrations. The home also has a private Facebook group for loved ones.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540

Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for residential care start from £1540, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

These prices are only a guideline, please contact Bridge View House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • James Etchels (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Older Adults
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (17)

Parking

  • On site visitors car parking and unrestricted on street parking.

Bridge View House Care Home Reviews (38)

9.7

Bridge View House Care Home has a Review Score of 9.7 (9.713) out of 10, based on 12 reviews in the last 2 years.
Over all time Bridge View House Care Home has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bridge View House Care Home
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Total of 38, showing 21-38
Review from Gail C (Daughter of Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Bridge View Care Home has been outstanding, every member of staff was excellent and a few really stood out more than others. The care my dad received was 5 star, it's like a family and you feel really at home and included, nothing was too much trouble and all wishes met. My dad felt
really comfortable there and he had lots of banter and laughs with staff, he had a few favourites right up to the end of my dad's life he was well cared for.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for your wonderful review of our home - it is lovely to hear how comfortable your dad was with us; I am sure he will be sorely missed. Your kind words are so appreciated by our team. Best wishes.

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Review from David H (Son of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Bridge View care home since November 2019. What strikes you first about the care home and was the main reason we chose it for Mum is that it has a homely feel about it. Others we looked at felt cold and clinical but Bridge View felt welcoming and someplace that I thought
Mum could happily call 'home'. The staff are extremely friendly and welcoming and we knew we'd made the right choice at an early stage. Since then we have gone through the worst of times with the pandemic but as we come out of that I can only say that my Mum is happy and feels at home. I dreaded putting my Mum in a care home but she is so well cared for and much happier now. I can thoroughly recommend Bridge View to anyone - they are a kind and caring bunch and go out of their way to make my Mum and me (when I visit) feel at home.
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Review from Wendy M (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Bridge View care home for over a year now. She is really happy there. She has a lovely room, gets good food, her laundry is done and her room is cleaned for her. The staff are wonderful - patient, kind, caring and most are fun-loving. Entertainment and activities are provided
(under normal circumstances) and the care home staff are always open to new ideas. They go out of their way to accommodate, for example, during lockdown they set up Skype calls and when we weren't allowed into the home due to COVID restrictions and had to stand outside, they set up a system with microphones/speakers whereby residents and their visitors could communicate with one another.
I have selected everything as excellent apart from value for money which I have said is 'good' and this is because I feel that the weekly cost for self-funding residents is extortionate and unfairly distributed (ie people who don't have assets or didn't own their own home are funded by the council).
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our home and team - and for your feedback too, it is much appreciated. The home manager is always here for you if you ever have any questions.
Best wishes, Fae

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Review from Pat (Daughter of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is 98 years old has been a resident at Bridge View House Care Home for just over three years. During this time she has received excellent care and has always been treated with dignity and respect by all the wonderful staff in a warm and friendly environment. I am kept fully updated and
immediately made aware of any changes or concerns. The staff have been exemplary during the Covid-19 pandemic. In the past we visited mum daily – unfortunately, due to sight and hearing impairments, video calls and window visits are not a success. We miss contact with mum and look forward to normal visits resuming.
The new manager and her staff are all very friendly and approachable.
Thank you for all the care, kindness and support you provide to mum and the family - this is very much appreciated.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our home and team - we really appreciate it and do truly hope visiting can resume as normal in the near future for you. Best wishes.

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Review from Nicola G (Daughter of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently in Bridge View House for respite care and to be assessed after a recent fall, where she broke her wrist. She has Alzheimer's and we were all needing to understand her care needs going forward.
My sister and I have been very impressed with the manager and her team, the support that
my mum has been given has been excellent. Any teething difficulties we have had have been dealt with quickly and very positively. All of the staff we have met have treated my mum with care and dignity and the activity coordinators have really helped a very resistant mum to get more involved in what's been going on.
I can't thank the manager and her team enough and would highly recommend Bridge View House to others. Thank you.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for taking the time to write such kind words about our home and team - they are really appreciated. Best wishes, Fae

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Review from Nikki V (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Bridge View for a few weeks now and seems to have settled in well. Always seems happy. Although we haven't been in the home yet due to guidelines, management and staff are all very nice and always take the time to talk to me if I have any concerns.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for your kind words about our home, it's lovely to hear mum is settling well. Our team are always here if you have any questions. Best wishes, Fae

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Review from E C (Sister of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are very friendly and helpful. They go out of their way to put my mind at ease during a very worrying time. It is good to know my sister is being well looked after.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our team - they really do appreciate it. Best wishes, Fae

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Review from Stacey S (Granddaughter of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely care home, staff are so nice and welcoming, always have so much time to talk to you, and they are always smiling.
My granny has settled in really well, so happy and bubbly since her move.
Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for taking the time to review our home and for such lovely feedback. The Home Manager and the team will be really pleased to hear this. Best wishes, Fae

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Review from Jenny K (Friend of Resident) published on 13 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident has been living in Bridge View for several months receiving palliative care. The care is excellent in all respects. The knowledgeable manager and staff nurses addressed complex medical needs, alongside relevant specialists.
I can't praise highly enough all of the staff - each has helped
make Bridge View a real home in my friend's last months. Friends and relatives will always be grateful.
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Review from S M (Son of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so caring, thoughtful, knowledgeable and patient with mum. This is very helpful in what is an extremely difficult time.
Reply from Heather Allison, Home Manager at Bridge View House Care Home

Thank you so much for this lovely review. We try so hard to make our home friendly and caring and I am so pleased you feel that we have achieved this.

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Review from Margaret C (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had been in Bridge View care home since November 2017. He had a variety of ailments which made him physically very frail but was still mentally very sound. The care given by all the staff was excellent. They tried to make him feel as independent as possible. As he deteriorated healthwise the
care given was beyond reproach. In the last few days of his life they made sure he was never left alone and were a great support to myself and my daughter. I can not praise them highly enough.
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Review from Agnes G (Sister of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault anything about the staff or the care here. My sisters and I all feel the same.
Reply from Heather Allison, Home Manager at Bridge View House Care Home

Thank you for your lovely comments. I shall share this with the staff.

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Review from R M (Son of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother was treated with kindness, understanding and respectful care throughout her stay at Bridgeview by all the staff and care home management.
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Review from M M (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in Bridge View House and is enjoying the security, the warmth and caring of the staff, the delicious food and the support she receives. She is treated with dignity and values her privacy and ability to choose her lifestyle in her own home. Bridge View is a home from home.
Reply from Jennifer Young, Operations Director at Bridge View House Care Home

We would like to thank you most sincerely for your extremely kind words. We are delighted you are pleased with the care your mother is receiving from our highly dedicated and committed team.

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Review from L W (Daughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad moved into Bridge View House in February into one of the newly refurbished rooms with en-suite bathroom. The home is very clean and tidy with all laundry done on-site. There is a choice from the menu each day with home cooked food which is second to none. Improvements can clearly be seen under
the guidance of the new manager. The staff are all exceptional and all go the extra mile with their caring and friendly attitude to make Dad as happy and comfortable as possible. Dad says it is a great hotel!
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Review from Timothy W (Husband of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bridgeview House care home, facing Magdalen Green and the Tay Bridge approach in Dundee, is a pleasant place. It has been recently extended and redecorated and the public rooms and bedrooms are comfortable. The care and nursing staff are kind and competent, and I have no worries about leaving my unfortunate
wife Brenda, an Alzheimer's sufferer, in their hands. Certainly, she has not asked me, on any daily visit, to take her home!
Reply from Heather Allison, Home Manager at Bridge View House Care Home

Timothy, thank you so much for your feedback. As you've said, Bridge View House is in an enviable position and our residents can admire the views from our lovely gardens. We've invested recently in the refurbishment of our home and it's wonderful to read that you're wife is comfortable with us. We recruit our carers and nurses because of their kindness, enthusiasm and of course caring nature and have regular training and updates to their skillset. I will pass on your comments to the team and thank you again.

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Review from S S (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are nice and welcoming. Home is clean and tidy, patients are always clean and tidy, plenty of entertainment for the residents.
Reply from Heather Allison, Home Manager at Bridge View House Care Home

Your comments are most welcome. We always strive to get things right for our residents - it is their home afterall that we have the pleasure to work in. Our housekeeping team take great pride in Bridge View House and it's wonderful to read that their efforts are noticed. I will share your feedback with the team. Thank you again.

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Review from Carroll F (Daughter of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Looking for a care home that felt like home was important to mum, sisters and me. Bridge View House fitted that criteria since mum took up residency in January 2017 it has become obvious the right choice was made.
A new manager has recently taken up the post and already there are positive changes.
Resident and family meetings are held monthly. The staff are very pleasant and courteous when dealing with residents. The manager promotes families to approach her at any time with any concerns. Meals are nourishing and well prepared. Positive experience!
Reply from Heather Allison, Home Manager at Bridge View House Care Home

Carroll, thank you so much for your positive comments. We aim to provide a real home from home experience for our residents and feedback such as yours is important to us. At our resident and family meetings, we listen and implement (wherever possible) the suggestions and comments that are made. Our home-cooked food (no external caterers here) is enjoyed by all and we serve food that our residents enjoy and are used to. I will pass your comments onto the staff, as it is they who make living at Bridge View House a positive experience for all.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Bridge View House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Bridge View House Care Home is calculated as follows: ( (108 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge View House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 22 Jan 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Karen

Karen Staples

Job Title: Administrator Joined: 2021

Karen joined Bridge View House in October 2021, and is really enjoying settling into her role and getting to know all of our residents and team.

Jade

Jade Wilson

Job Title: Home Manager Joined: 2025

My journey with Sanctuary Care began in 2017 when I joined Bridge View as a care assistant. Over the years, I've progressed through the roles of team leader and deputy manager, and I'm now honoured to lead the home as manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge View House Care Home to verify any information. View our terms and conditions. Bridge View House Care Home has an Enhanced Service - more info.