Catmoor House Care Home, Perth, Perth & Kinross
Catmoor House Care Home, Perth, Perth & Kinross
Catmoor House Care Home, Perth, Perth & Kinross

Catmoor House Care Home is located within a residential area of Scone in Perth, a purpose built 40 bedded property offering Nursing care.

At Catmoor House Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Catmoor House chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Carol Riley (Manager)

Local Authority / Social Services: Perth and Kinross Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Russian, Tagalog

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Catmoor House Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 17 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.5 Catmoor House Care Home has a Review Score of 9.5 (9.545)

The Review Score of 9.5 (maximum of 10) for Catmoor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Catmoor House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.545 for Catmoor House Care Home is calculated as follows: ( (111 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 176 Ratings = 4.545

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Catmoor House Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Catmoor House Care Home?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Catmoor House Care Home

  • Wife of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

My husband gets respite at Catmoor and I am always quite happy to leave him. The staff always make you feel safe, cooking is great, company very good.

How likely would you be to recommend Catmoor House Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother had a respite stay in April 2017. From the large nicely decorated rooms to the dedicated care of the neat and tidy staff, everything was ideal for her stay. Very likely to consider here again of needed.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My late husband was - sadly - in the home for a very short time, but settled in very quickly and was obviously happy to be there. The staff were exceedingly helpful and kind to patients and family and friends alike.
I am planning to leave in June and return to Cape Town where my family are all living.
So thank you for helping my husband over his last days so very well and kindly.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has now been at Catmoor House Care Home for three months and has settled well. The staff are friendly and helpful. Her room is lovely and she is enjoying the company and the food. We are relieved to have found a home where we know she is well cared for 24 hours a day and is safe. She loves the activities and trips too.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

When you walk into Catmoor, it's like walking into a top class hotel. The staff are always very friendly and helpful.
The manager is always ready to listen to any concerns and makes sure that you are happy with the residents.
If I had to go into a care home myself, that's where I would want to be.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review was done with my mother present and was carried out with dignity by the line supervisor and social care worker. There was also a care worker present. I am extremely happy with the care my mother receives and I know that my mother is very happy at Catmoor, making life so much better, both for her and myself, and the rest of her family.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care and attention is exceptional.
My grandmother is very happy in her environment.
There are many activities ongoing which keep the residents active.
The home is always kept clean and the staff are always friendly and welcoming.
Nothing is too much trouble at any time.
The staff always make time for my children who are only four years and nine years old. So much so, they love coming to see their great granny.
The manager runs the home like clockwork which deserves recognition.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We like:-
The personal care that Mum receives.
The professionalism of all staff.
The friendliness of the staff.
The choice of lounges, food and either baths or showers.
The prompt nursing and administration of pain relief.
That Mum is cared for, is safe and has the company that she desires.
How Mum's personal needs are catered for.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I viewed all care homes with nursing care in Perth and settle on 'Catmoor House Care Home' as my first choice. My husband has settled extremely well and I have been very pleased with my choice. 'Catmoor House Care Home's' situation and garden surroundings are excellent. Within 'Catmoor House Care Home', the decor and furnishings avoids an institutional atmosphere and encourages a feeling of homeliness. Residents can enjoy a freedom of movement. Management and staff are welcoming and available and for discussion if there are any concerns. There is, however, an area which could improve. Personal care by carers would benefit from training and spot checks in the use of toiletries, care of clothing and general tidiness.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

HC-One, Careline Team at Catmoor House Care Home responded to this review on 28 Sep 2016:

Thank you for your very positive feedback about Catmoor. We have met and discussed your husband's ongoing care needs and I hope that I have given you reassurance that staff training and guidance is being provided.
The Home Manger operates an open door policy, please feel free to call in any time to discuss any concerns you may have.
Thanking you again for taking the time to provide feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Everything fine with me.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum sadly deteriorated due to not eating enough. She will have her annual review soon, which I hope she can get some dietary help. I am still very happy with the care she is given.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

HC-One, Careline Team at Catmoor House Care Home responded to this review on 02 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are pleased to hear that you are happy overall with the care provided at Catmoor. I can confirm that the dietician as well as other professionals has been involved in your mothers care for some time and appropriate steps have been taken to encourage your mother to eat and enjoy a good diet.

Don't get attention to my arthritis.

How likely would you be to recommend Catmoor House Care Home? Unlikely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Very Poor

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Very Poor

HC-One, Careline Team at Catmoor House Care Home responded to this review on 02 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Thank you for raising this and we have spoken with you and the GP who has reviewed your medication to your satisfaction.

Constructive and informative. Further plan discussed and agreed and is now in practice.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Second to none, the finest nursing home I have been in (used to work in them) Having worked in seven nursing homes I know what I am talking about. I like the heating, cleanliness, good light, good food and pleasant staff. Clean bedding and general attention. Lovely disposition on the whole a pleasant life for an 80 year old.

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I have visited for 11 months two to three times per month. There has never been a "bad moment" every visit has been worthwhile and my friend is being looked after so very well. The management team are so professional and skilled. So rewarding to see this care home working so well to such a high standard. The courtesy and empathy of the team is of a very high standard. My mother-in-law is 95 and struggling. We have her name on the admission list Catmoor is our choice of a care home!

How likely would you be to recommend Catmoor House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Carol

Carol Riley

Job Title: Home Manager

Joined: 2014

Description:

Carol is a Registered Nurse with more than 30 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and experienced leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Carol thrives on building good relationships with the local community and is passionate about including them in life at the home.

Carol joined HC-One because she shared the company’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Carol said: “I enjoy making a difference to the lives’ of everyone at Catmoor House and when Residents and families tell me they are happy and content with the care we provide.”

In her spare time, Carol loves getting out and about in the countryside, whether walking her two springer spaniels or riding her horse, Toppa. She also enjoys cooking and listening to a variety of music.

If you would like to find out more information about Catmoor House Care Home, Carol has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Catmoor House Care Home