Louisville Nursing Home

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
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8.1 43 Reviews
  • Louisville Nursing Home, Belfast
Louisville Nursing home was established in the early 1990s and provides two-storey single accommodation for older people who require nursing care.

The home provides care for older people living with a range of health conditions and nursing needs and has a team of skilled and experienced staff who strive to provide a welcoming, caring and friendly environment for all residents and visitors to the home.

Palliative care can be provided to those who require it and the home has access to its own GP.

Louisville Nursing Home provides residents with access to passenger lifts and stairs for easy access around the home and provides full dining facilities and spacious lounge areas for socialising and relaxing. The home offers Wi-Fi and has a varied activities and entertainment programme for residents to enjoy.

The home is ideally situated for public transport systems and is close to local shops and amenities.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 48 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

Good to Know

Group/Owner

Person in charge

  • Geetha Rajappan (Nursing Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)

Louisville Nursing Home Reviews (43)

Total of 43, showing 1-20
8.1

Louisville Nursing Home has a Review Score of 8.1 (8.104) out of 10, based on 1 reviews in the last 2 years. Over all time Louisville Nursing Home has 43 reviews.

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Review from Eileen M (Respite Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Louisville was 5 star.
The staff are amazing and very loving and caring. Each and every resident were hugged and kissed throughout the day and smiles were lit up on even the most withdrawn faces. Happiness was spread throughout the home.
Rooms bright and cheery. Place very well maintained.
Food
was lovely and fresh daily and catered for all needs.
Lovely knowing there are places like this to look after our loved ones

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Review from J M (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident of Louisville Nursing Home for almost five years. H is well looked after by all the staff. Everyone at Louisville is friendly and always willing to help us as a family. Daddy is settled and seems to be content.

Reply from Barry Murphy, Manager at Louisville Nursing Home

Thank you for your response and feedback. We'll share this with the rest of the team.

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Review from Patricia T (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Louisville are always pleasant and friendly. My mother receives a good standard of care at the home and is very comfortable with the staff. No matter what my mother needs, they are always willing to help.

Reply from Barry Murphy, Manager at Louisville Nursing Home

Thank you for taking the time to leave us a review. We greatly appreciate your ongoing support.

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Review from Geraldine C (Sister-in-law of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I regularly visit a few times a week and found my relative to be well looked after and in good form.

Reply from Barry Murphy, Manager at Louisville Nursing Home

Many thanks for your review. We're very pleased that you're satisfied with the Care provided in the Home. However, if there's anything further that we can provide please do not hesitate to speak with me or a member of the team.

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Review from Stanley Z (Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have been here the staff have been great to me from the nurse to the care staff and they have been very helpful to me. The management try to help you with what you need. God bless them all. I am very grateful for them.

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Review from Stephen M (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home and staff have been great with my mum and dad's needs.

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Review from Martin M (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my father. Friendly and caring staff. Thank you.

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Review from Francis M (Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Louisville Nursing Home has treated me with the utmost care and respect. All the staff have been very very kind.

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Review from Mary D (Sister of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is first class care, the management and staff do it with lots of love for all the residents with who they treat as though they are one of the family. I have been very happy with all the aspects of the nursing home, especially during this hard time for all. They deserve more gratitude so please keep
all safe.

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Review from Niall M (Son of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home with very attentive and caring staff. The activities provided by the activities co-ordinator are unprecedented. Overall excellent home.

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Review from John M (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family as a whole are happy with the level of care provided. The staff are friendly and attentive.

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Review from A R (Daughter of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have always been very helpful and kind whenever I have visited my Mum and my Mum has always seemed quite happy being there these past 8 years. It is only since being in hospital in January 2019 that she has not seemed as contented as she used to be. Think it unsettled her being in the hospital.

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Review from Juliana Y (Daughter of Resident) published on 11 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Louisville for around nine months! When my siblings and I went to view the home we were immediately impressed with the warm, friendly atmosphere! Daddy settled in quickly and was very content and comfortable! It was no problem to hang paintings and family photos and to have
personal belongings around his room! Staff were very personable and knew all our names. They were very prompt to contact daddy’s GP and inform us regarding any changes in his wellbeing or care. All the staff strived to provide a professional, nurturing and empathetic team. During daddy’s last weeks we couldn’t have asked for better care! He was treated with respect and dignity and the staff formed a guard of honour as daddy’s coffin left Louisville. I have the utmost praise and gratitude for their unwavering care and attention, thank you all.

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Review from Paddy G (Son of Resident) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 7/8 months at Louisville. From the moment he arrived we have found all staff to be genuine and caring. As my father's health deteriorated, I found him to be treated with great respect and dignity, right through until he passed away.
The care afforded to my family and me when he passed
away was considered and respectful.
Greatly appreciated.

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Review from Anne G (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To be honest I initially dismissed this nursing home as the website pictures were not very appealing.
However, due to difficulties finding a home that had vacancies and that could accommodate my late father's high dependency needs, the family eventually went to have a look around.
It was warm, nicely
decorated, clean and welcoming. The staff were very friendly. My dad lived here for seven months before he passed away. He was so well looked after with respect, attentive care and compassion.
Best decision we made.

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Review from M H (Niece of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident of Louisville Nursing Home since July 2014 and over the past 4 years, I have always found the staff to be very welcoming and friendly always willing to talk about my aunt's well-being. The rooms and the communal areas are always very clean and tidy. The staff have treated
my aunt with respect and have done everything they can to make her as comfortable as possible.

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Review from Gerard C (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our whole family is happy with all the service offered at the care home.

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Review from Grace M (Friend of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the service and management and staff very pleasant and very good.

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Review from G M (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Heartbreaking to have to put your Mother into a nursing home, but the staff at Louisville help every step of the way.
They have been so kind and friendly.

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Review from F M (Brother of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think this home is very clean and well looked after. The staff are excellent and look after everyone with great care.

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Current Review Score: 8.1 (8.104)

Overview of Review Score

The Review Score of 8.1 (8.104) out of 10 for Louisville Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Louisville Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.104 Points relating to the number of positive Reviews for Louisville Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 1 Positive Reviews ÷ 9.6 = 0.104

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Louisville Nursing Home

What types of Care is Louisville Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Louisville Nursing Home have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

How far is Louisville Nursing Home to the centre of Belfast?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Louisville Nursing Home to verify any information. View our terms and conditions. Louisville Nursing Home has an Enhanced Service - more info.